Costly but truck service is needed Well I wish that my
transmission flushing was under a warranty because it would have made life a little easier
transmission flushing was under a warranty because it would have made life a little easier
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by Steven reynolds
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Jan 07, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Northfield.
Always professional and get the job done.
Painless. I have never had a bad experience at this dealership.
Painless. I have never had a bad experience at this dealership.
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by carolerini
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Jan 05, 2026 -
Spitzer Chevrolet Northfield responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Chevrolet Northfield.
I purchased the vehicle in May 2025 and I was taken to
the Service Dept. to make my follow up first maintenance & oil change which was scheduled for Dec. 18th. When I went to the appointment yesterday, it
the Service Dept. to make my follow up first maintenance & oil change which was scheduled for Dec. 18th. When I went to the appointment yesterday, it was not in the computer.
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by chubunkleff
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Dec 27, 2025 -
Spitzer Chevrolet Northfield responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Friendly, courteous and helpful.
Great experience. Would refer your dealership to friends and family members
Great experience. Would refer your dealership to friends and family members
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by Joann Planisek
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Dec 19, 2025 -
Spitzer Chevrolet Northfield responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Chevrolet Northfield!
She was amazing to work with.
Great communication and business aspect.. I’ll be back
Great communication and business aspect.. I’ll be back
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by Jayte216
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2025 -
Spitzer Chevrolet Northfield responded
Thanks for sharing your thoughts about your experience with Spitzer Chevrolet Northfield. We appreciate your business and hope to see you again soon!
Their the best.
Really took care of me You've tried the rest, now try the best Spitzer Chevrolet
Really took care of me You've tried the rest, now try the best Spitzer Chevrolet
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by RMELCHIO
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Dec 18, 2025 -
Spitzer Chevrolet Northfield responded
Thanks for sharing your thoughts about your experience with Spitzer Chevrolet Northfield. We appreciate your business and hope to see you again soon!
Was very pleasant during the whole experience.
The whole team was very nice and attentive. It’s unfortunate that they have to explain a 75% labor cost increase. Raising prices by 75% over a 3 m
The whole team was very nice and attentive. It’s unfortunate that they have to explain a 75% labor cost increase. Raising prices by 75% over a 3 month period is excessive and will surely push people to look elsewhere for their service needs.
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by MPOTTS05
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2025 -
Spitzer Chevrolet Northfield responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The dealership was professional and also kept me informed
on my future services. The finance was very helpful
on my future services. The finance was very helpful
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by ronaldwilson472
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Dec 17, 2025 -
Spitzer Chevrolet Northfield responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Both Mandy and Rachel represented your dealership very
well. Very personable and helpful. You should hang on to both of them.
well. Very personable and helpful. You should hang on to both of them.
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by DANIEL1205
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rachel
Nov 19, 2025 -
Spitzer Chevrolet Northfield responded
Thanks for sharing about your experience with Spitzer Chevrolet Northfield. We appreciate your business and hope to see you again soon!
Same problem persisted, service DEF system, the garage
changed and charged $600.00 for a EGR , 90 miles later same DEF and check engine light. The $600.00 is another issue for me, this is the third time i
changed and charged $600.00 for a EGR , 90 miles later same DEF and check engine light. The $600.00 is another issue for me, this is the third time in for this issue, but I believe Emmanuela is persistent In getting it resolved, she actually drove the truck home, and the DEF and check engine light came on for her. I no longer trust driving this truck as it continues to give trouble and goes into reduced speed and shuts down. Hopefully they can resolve this issue, Emmanuela has done a great job keeping me appraised.
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by gpapay0
Verified Customer
Verified Customer
Other Employees Tagged:
Emmanuela Schwartz
Nov 04, 2025 -
Spitzer Chevrolet Northfield responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.