I’ve been dealing with this dealership now for about
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will reco
eight years. I’ve been very pleased of the customer service is wonderful. I deal with Stephanie and Service and she she’s been excellent. I will recommend Sullivan to all my friends.
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by CAHORTINC
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Sullivan Cadillac responded
Thank you for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Sullivan Cadillac over the years. It’s wonderful to know that Stephanie has provided you with excellent service. We appreciate your recommendation and look forward to serving you and your friends in the future!
Sincerely,
The Sullivan Cadillac Team
This is my second vehicle from Sullivan.
Both times were painless and stress free. Everyone is very professional and actually listens to the customers. Their service team is awesome too!
Both times were painless and stress free. Everyone is very professional and actually listens to the customers. Their service team is awesome too!
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by GLGAGEN81
Verified Customer
Verified Customer
Jun 18, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that your experiences at Sullivan Cadillac have been painless and stress-free. It’s great to know that our staff’s professionalism and attentiveness made a positive impact on your visits. Our team appreciates your loyalty and looks forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
We had an outstanding experience at Sullivan Cadillac.
The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the s
The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the start. A huge thank you to Rich (General Manager), Joey (Internet Manager), and Enoch (Finance Manager) for their exceptional service. They made the entire buying and financing process incredibly smooth. If you want a professional, pressure-free car buying experience, I highly recommend dealing with Rich, Joey, and Enoch at Sullivan Cadillac!
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by TOMGERRIOLDHAM
Verified Customer
Verified Customer
Jun 11, 2026 -
Sullivan Cadillac responded
Thank you for your outstanding review, Tom! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's fantastic to hear that Rich, Joey, and Enoch provided you with exceptional service and made the buying and financing process so smooth. Our team strives for a professional and stress-free environment, and we’re delighted you felt that during your visit. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
I have always received excellent service and genuine care
for my vehicle at Sullivan Cadillac.
Edwin is attentive and always keeps me apprised of all the necessary needs for my vehicle.
for my vehicle at Sullivan Cadillac.
Edwin is attentive and always keeps me apprised of all the necessary needs for my vehicle.
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by djanice12
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review, Janice! We are thrilled to hear that you have consistently received excellent service and genuine care at Sullivan Cadillac. It's great to know that Edwin has been attentive and keeps you informed about your vehicle's needs. We appreciate your kind words and look forward to seeing you again soon!
Sincerely,
The Sullivan Cadillac Team
Tim was awesome.
He listened to what we wanted . Have us some good choices OK,
He didn’t pressure us. It gave us the positive reasons to purchase our new Cadillac
He listened to what we wanted . Have us some good choices OK,
He didn’t pressure us. It gave us the positive reasons to purchase our new Cadillac.
All else went smooth, financing, explaining the features. We love our new car.
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by apexarena7
Verified Customer
Verified Customer
May 29, 2026 -
Sullivan Cadillac responded
Thank you for your wonderful review! We’re thrilled to hear that Tim provided you with such a positive experience at Sullivan Cadillac. It’s great to know that he listened to your needs and made the purchasing process smooth for you. We’re delighted that you love your new Cadillac! Looking forward to seeing you again and hope you enjoy every drive.
Sincerely,
The Sullivan Cadillac Team
Polite and professional explanations provided were
informative. Appreciate the attention to details and time taken to assure.we understood.
informative. Appreciate the attention to details and time taken to assure.we understood.
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by RONN.HOME
Verified Customer
Verified Customer
Other Employees Tagged:
Timmy Phillops
May 23, 2026 -
Sullivan Cadillac responded
Thank you for your kind words, Ronn! We’re thrilled to hear that you found our explanations informative and that our team took the time to ensure you fully understood everything. At Sullivan Cadillac, we strive for attention to detail and appreciate your recognition of our efforts. We look forward to serving you again in the future!
Sincerely,
The Sullivan Cadillac Team
Friendly, professional and very competitive.
. Was looking for a specific model that needed to be ordered. I was kept updated right up to delivery. Closing paperwork was completed in a timely
. Was looking for a specific model that needed to be ordered. I was kept updated right up to delivery. Closing paperwork was completed in a timely manner nanner
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by richcole1720
Verified Customer
Verified Customer
May 10, 2026 -
Sullivan Cadillac responded
Thank you for your review, Rich! We're glad you had a friendly and professional experience while ordering your specific model at Sullivan Cadillac. It's great to know you felt well-informed throughout the process and that the closing paperwork was handled efficiently. We appreciate your feedback and hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Hailey and Enoch exceeded my expectations.
They got me the car I wanted and were able to lower my monthly payment. 10/10 would recommend shopping at Sullivan Cadillac.
They got me the car I wanted and were able to lower my monthly payment. 10/10 would recommend shopping at Sullivan Cadillac.
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by sotoy003
Verified Customer
Verified Customer
May 08, 2026 -
Sullivan Cadillac responded
Thank you so much for your review! We're happy to hear that Hailey and Enoch exceeded your expectations and helped you find the perfect car while lowering your monthly payment. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you again!
Sincerely,
The Sullivan Cadillac Team
All went well, easy and efficient.
Shelby and John were attentive and awesome to work with.
Shelby and John were attentive and awesome to work with.
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by rickwsacco
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Sullivan Cadillac responded
Thank you for your amazing review, Rick! We’re thrilled to hear that your experience at Sullivan Cadillac was easy and efficient, and that Shelby and John made a positive impact. Your kind words are appreciated, and we hope to see you again soon!
Sincerely,
The Sullivan Cadillac Team
Everything went fine with the salesman.
I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t
I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership.
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by gmuttick
Verified Customer
Verified Customer
May 01, 2026 -
Sullivan Cadillac responded
Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the additional charges for the GPS tracking device. Our team strives for transparency in our transactions at Sullivan Cadillac. We encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value the opportunity to improve. Thank you for bringing this to our attention.
Sincerely,
The Sullivan Cadillac Team
May 11, 2026 -
Sullivan Cadillac responded
Thank you for updating your review and for allowing Sullivan Cadillac to address your concerns. We’re glad our team was able to resolve the additional charges to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Sincerely,
The Sullivan Cadillac Team
May 08, 2026 -
gmuttick responded
The dealer, resolved the additional charges, therefore I will update my review.