Eric Costello | Page 7
Warranty Specialist
BMW of Wesley Chapel
26617 State Rd 56
Wesley Chapel, FL 33544
120 Reviews
Write a Review120 Reviews of Eric Costello
March 31, 2021
Better than Reeves but waiting room is sparse, small, crowded, not particularly clean and it is a mess getting in and out due to construction of the nearby bridges and the dealership itself. Am not impre crowded, not particularly clean and it is a mess getting in and out due to construction of the nearby bridges and the dealership itself. Am not impressed with now my 4th bmw delivery experience. Lacked some matts they were supposed to give me as part of the deal, car had several issues with paint etc. I've never experienced with a bmw, not their fault but can't someone in vehicle prep see paint drips are scratched parts of the car? More
Other Employees Tagged: MIke Attia
March 26, 2021
After reviewing the recommended repairs that your part changer list for my Mini, I decided to get a second opinion. It turns out that the oil leak was from the main engine seal and not from the three loc changer list for my Mini, I decided to get a second opinion. It turns out that the oil leak was from the main engine seal and not from the three locations that was listed on the recommended repairs. Well done. More
March 23, 2021
Had an issue with my bmw and they resolve it right away it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. it wasn’t easy but they got it done. Thank you! Definitely coming back to get my car service there again. More
Other Employees Tagged: Casey Newton , Javier
March 22, 2021
Courteous and professional as well knowledgeable. I have never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for t never been disappointed with the services by the team at WS Mini - though we have moved an hour south of the dealership, will continue to drive for the service they provide. Thank you and keep up the great service. Loyal customer since opening , 8 years strong! More
Other Employees Tagged: Jordan Rodriguez
March 16, 2021
Premium service and friendly staff. Javier took the time to walk me through the full point inspection of my recently purchased third party BMW 5 series. His expertise and knowledge made me feel confident ab to walk me through the full point inspection of my recently purchased third party BMW 5 series. His expertise and knowledge made me feel confident about the vehicle and maintenance schedule moving forward. More
Other Employees Tagged: Javier Rivera
March 13, 2021
Overall great service had tires installed and an alignment completed. All work was done and promised and I even received a video showing additional maintenance that was needed. They did not push add alignment completed. All work was done and promised and I even received a video showing additional maintenance that was needed. They did not push additional services and advised when it should be completed. More
March 06, 2021
Great service and attention to detail. Willing to answer questions and knowledgeable. Will continue to bring the car here and I hope things continue to be great! questions and knowledgeable. Will continue to bring the car here and I hope things continue to be great! More
Other Employees Tagged: German Diez
March 03, 2021
Jordan is awesome. He went above and beyond to make our experience exceptional, as always. We drive an hour to get our service here vs going somewhere closer to home. Thank you. experience exceptional, as always. We drive an hour to get our service here vs going somewhere closer to home. Thank you. More
Other Employees Tagged: Jordan Rodriguez
February 22, 2021
Came in for just a regular check-up. They were able to accommodate a same day appointment and worked quickly. They reported no issues and even washed the car for me. accommodate a same day appointment and worked quickly. They reported no issues and even washed the car for me. More
Other Employees Tagged: Jorge Mere, James Revere, Jordan Rodriguez, Marc Youngsma
February 21, 2021
Technician should be working at Toyota. Incomplete work. Racist staff. Better off at reeves bmw. Left car door hanging and glue all on outside of car. No respect for others property and poor workmanship Racist staff. Better off at reeves bmw. Left car door hanging and glue all on outside of car. No respect for others property and poor workmanship More
Other Employees Tagged: James Revere

