Eric Fernandez Cervantes | Page 3

Eric was helpful and friendly. He made it easy to test drive and buy a car I was interested in. He made it easy to test drive and buy a car I was interested in. More

Report | Print

Eric and the entire team created a no-pressure environment. We had a good experience at Mazda of Elk Grove. environment. We had a good experience at Mazda of Elk Grove. More

Report | Print

This was our first time at this dealership. Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly re Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly recommend this location to others! Thank you. More

by SHANASELISE Verified Customer Verified Customer

Report | Print

Eric was exactly what I hoped for in shopping for a car. My previous experience with other dealerships were awful, Eric listened, found me what I wanted and helped me get it out the door for what I could sp My previous experience with other dealerships were awful, Eric listened, found me what I wanted and helped me get it out the door for what I could spend. As professional as it gets, and a kind person. More

Report | Print

"Eric was an absolute pleasure to work with! He was knowledgeable, patient, and never pushy. He listened to exactly what I wanted. The whole process was smooth and transparent. Highly recommend He was knowledgeable, patient, and never pushy. He listened to exactly what I wanted. The whole process was smooth and transparent. Highly recommend — 10/10 experience!" More

Report | Print

The porocess was fine and representativs were nice. What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it wa What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it was check, the levels were low. The rep said he would check to see if its okay, then stated he is going to go and drive the vehicle to get to topped off. He brought it back saying it was done but when I got home with the vehicle and had my husband check, it wasn't topped off at all and the levels were exactly the same. So either the service department lied and said they did or the Sales rep did. Either way, that's a horrible way of conducting business. They also pre install every vehicle with a way point GPS tracker and tried to make us pay $1000 more to activate the device through them because they put it on the car. More

by CMA25 Verified Customer Verified Customer

Report | Print

Eric was such a great person to work with! If you ever visit Mazda Elk Grove, please ask for him. He’s very professional and not at all pushy. I felt so comfortable throughout the whole proces If you ever visit Mazda Elk Grove, please ask for him. He’s very professional and not at all pushy. I felt so comfortable throughout the whole process. This is my first car, and I’ve been getting excellent service. Thanks again, Eric! More

Report | Print

Asking for Eric when you are looking for at Mazda Elk Grove ! He is fast, patient and takes care of customers a lot! Everything simples and quick process! They committed everything they said and explain Grove ! He is fast, patient and takes care of customers a lot! Everything simples and quick process! They committed everything they said and explain all things to make sure you understand before buying ! Great dealership and all employees ! More

Report | Print

Eric was wonderful to work with. Very professional and not pushy at all. My wife and I felt very comfortable throughout the entire process. Thank again Eric! Very professional and not pushy at all. My wife and I felt very comfortable throughout the entire process. Thank again Eric! More

Report | Print

I returned my leased Mazda CX90 PHEV and purchased a new Mazda CX50 Hybrid at the Elk Grove showroom. It was a smooth experience and Eric was very helpful and kind throughout the process. He provided me the Mazda CX50 Hybrid at the Elk Grove showroom. It was a smooth experience and Eric was very helpful and kind throughout the process. He provided me the required information, answered all my questions, offered a test drive and also offered snacks while I waited for the paperwork to be completed. It was a pleasant experience, thanks to Eric! More

Report | Print