Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 15

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
313 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 2 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

4.8

313 Reviews

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313 Reviews of Eric Garcia

May 04, 2026

Dealership Rating
Employee Rating

Excellent service and I highly recommend them. They were very professional and helpful. No problems at all. More

by Deborah Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

May 12, 2026

Hyundai of Palm Springs responded

Thank you, Deborah, for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear you received excellent service and found our team professional and helpful throughout your visit. Delivering a smooth, stress-free Hyundai service experience is always our goal, and we truly appreciate your recommendation and support of Hyundai of Palm Springs!

May 04, 2026

Dealership Rating
Employee Rating

I've never waited 15 minutes to get checked in. I've never waited 3.5 hours for a oil change, I do expect to wait up to 1.5 hours. I'm told they are busy, they need to add more help then. I won' More

by KIMKNOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs Service. We sincerely apologize for the extended wait times you experienced during both check-in and your oil change service. We understand how frustrating it is when service timing falls well short of expectations, especially for routine maintenance. Your comments regarding staffing and overall efficiency are appreciated and will be shared with our team as we continue working to improve the customer experience at Hyundai of Palm Springs. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, so we can fix this for the future.

May 03, 2026

Dealership Rating
Employee Rating

Eric is absolutely amazing and always has my best interest at heart. Best service, quality and always professional, Thank you More

by KWARD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear Eric continues to provide such amazing, professional, and customer-focused care while always keeping your best interests in mind. Delivering exceptional Hyundai service, quality workmanship, and trusted customer support is always our goal, and we truly appreciate your continued support of Hyundai of Palm Springs.

May 02, 2026

Dealership Rating
Employee Rating

It’s been a pleasure taking my older Hyundai to Eric. They take great care of it. Also great pricing on repairs. Can’t go wrong More

by mherrick79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin , Cashier is awesome to

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re delighted to hear Eric and our team continue to take great care of your Hyundai and provide excellent value on repairs. Delivering dependable Hyundai service, fair pricing, and exceptional customer care for vehicles of every age is always our goal, and we truly appreciate your continued support of Hyundai of Palm Springs!

May 02, 2026

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Excellent service past 6 years we've lived in Coachella Valley. Looking forward to next 6 years More

by DAVIDDOLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re honored to have earned your trust over the past six years in the Coachella Valley and thrilled to hear you continue to receive excellent service from our team. Delivering dependable Hyundai service and building long-term relationships with our customers is always our goal, and we truly appreciate your continued support. We look forward to serving you for many more years to come!

May 01, 2026

Dealership Rating
Employee Rating

5 They are very helpful, knowledgeable and courteous. I appreciate Eric and George Nasser. Great group. I trust them. More

by MWHNSR
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

May 12, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review of Hyundai of Palm Springs Service. We’re thrilled to hear you found our team helpful, knowledgeable, and courteous throughout your experience. It’s especially rewarding to know Eric and George Nassar earned your trust with their professionalism and customer care. Delivering dependable Hyundai service and building long-term relationships with our customers is always our goal, and we truly appreciate your support of Hyundai of Palm Springs!

April 29, 2026

Dealership Rating
Employee Rating

Efficient, friendly, great lounge with amenities and TV's. Clean. Your personnel are always looking at best interests for customer and the automobile. I've been a customer since 2012. Would never think More

by MA.HARTHILL
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Apr 29, 2026

Hyundai of Palm Springs responded

Thank you for your incredible 5-star review of Hyundai of Palm Springs. We truly appreciate your loyalty since 2012 and are proud to hear our team continues to deliver a friendly, efficient, and customer-focused experience. Creating a welcoming environment with consistent, high-quality Hyundai service is always our goal.

April 24, 2026

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Employee Rating

This was the sixth day getting the rattle fixed. The paperwork said they took it for a test ride. when I left the dealer I could hear the rattle four times in a quarter mile drive Now I have to brin More

by VQUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Hyundai of Palm Springs responded

Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the ongoing issue with the rattle and the frustration caused after multiple visits. This is not the level of Hyundai service experience we aim to provide. Your concerns regarding the repair and test drive process are important, and we will be reviewing this with our team to ensure it is properly addressed. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com, so we can fix this for the future.

April 23, 2026

Dealership Rating
Employee Rating

Got me in and out quickly after forgetting to activate my Star Gard when I bought the vehicle. More

by sauviat
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Apr 29, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review of Hyundai of Palm Springs Service. We’re glad to hear our team was able to get you in and out quickly and resolve the Star Gard activation. Providing efficient and hassle-free Hyundai service is always our goal.

April 23, 2026

Dealership Rating
Employee Rating

Eric kept me informed by showing me the cabin and other filter would need to be changed out but that they both were ok for now. Car wash was excellent and overall service and customer service was outstandi More

by lonqui108
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Apr 29, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review of Hyundai of Palm Springs Service. We’re glad to hear Eric kept you well informed and provided honest recommendations, along with outstanding overall service. Delivering transparent, high-quality Hyundai care is always our goal!

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