Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 16

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.9
189 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

189 Reviews

Write a Review

189 Reviews of Eric Garcia

January 14, 2026

Dealership Rating
Employee Rating

Good Service and very nice communication by josh and the whole hyundai team and good energy! More

by Anthony22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Jan 14, 2026

Hyundai of Palm Springs responded

Thank you, Anthony! We're glad Josh and the Hyundai of Palm Springs team delivered great service and positive energy. We appreciate your kind words!

January 12, 2026

Dealership Rating
Employee Rating

Unfair. .. Dealer would not honor a recall that was caused by manufacturer Dealer would not honor a major recall that was caused by manufacturer because proof More

by nthirrrd
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We are very sorry to hear about your experience with Hyundai of Palm Springs regarding the recent manufacturer recall. At Hyundai of Palm Springs, we are committed to transparency and customer satisfaction. We strive to honor all legitimate manufacturer recall actions and work with our customers to find fair and timely solutions. We would appreciate the opportunity to review your specific situation, clarify the recall requirements, and see how we can help. Please contact our Service Director, George Nassar at gnassar@indigoautogroup.com, at your earliest convenience so we can address your concerns directly.

Jan 14, 2026

nthirrrd responded

Yes i would like to go further i believe its unfair if there was a recall and my Hyundai is one affected then it should be handled just like any other one not try to find a reason to push me off Eric told me Hyundai will not honor the recall because there is no proof of oil changes reported 5-6 years ago , but all recent ones are there, i just felt outbof place from the second i walked into that dealership anyhow i kinda knew this was gonna end up this way

January 11, 2026

Dealership Rating
Employee Rating

Great service Josh is the very best always great hot chocolate, and very prompt service More

by stevenkirkfierrodolim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the great review and kind words, Steven! We’re thrilled to hear that Josh continues to deliver exceptional service and that the experience, right down to the hot chocolate, keeps you coming back. At Hyundai of Palm Springs, we’re committed to providing prompt, friendly, and high-quality care every time. We appreciate your loyalty and look forward to your next visit.

January 11, 2026

Dealership Rating
Employee Rating

Nothing but positive high marks what I give to Eric and everybody else in the service department. Oscar is an amazing mechanic. More

by EXTERMAPEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the fantastic review! We’re grateful for your kind words about Eric, Oscar, and the entire Hyundai of Palm Springs service team. It’s always our goal to deliver top-tier service with skilled technicians and attentive advisors. We appreciate your continued support and look forward to serving you again.

January 11, 2026

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Employee Rating

Always great seeing all the same faces servicing both my Hyundai vehicles. Great job team. More

by sencinas1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the kind words and continued trust in Hyundai of Palm Springs. We're proud to have a consistent, dedicated team you can count on to care for both of your Hyundai vehicles. It's always a pleasure to welcome you back, and we appreciate your loyalty. We look forward to continuing to provide the same great service on every visit.

January 11, 2026

Dealership Rating
Employee Rating

Josh was fantastic, he stayed beyond when he had to go to help me with my car! More

by jdjamesevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Jan 12, 2026

Hyundai of Palm Springs responded

Thank you for the great feedback! We're proud to have team members like Josh who go above and beyond for our guests. His dedication to staying late to ensure you were taken care of truly reflects the service-first culture we value at Hyundai of Palm Springs. We appreciate your visit and look forward to assisting you again in the future.

January 10, 2026

Dealership Rating
Employee Rating

Excellent Service, Cindy, Danny, and Eric and whole staff is extraordinary..Great care in a timely manner.. More

by DE4PUSLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that Cindy, Danny, Eric, and the entire team provided you with excellent and timely service. We appreciate your kind words and continued support of Hyundai of Palm Springs.

January 10, 2026

Dealership Rating
Employee Rating

I have bought all my cars with this dealer because of the service in buyer and maintenance More

by ebrown6018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for your continued loyalty and 5-star review! We're honored to be your go-to dealership for both purchasing and servicing your vehicles. Your trust in Hyundai of Palm Springs means everything to us.

January 09, 2026

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Employee Rating

Thank you for your kind assistance Cindy it was a pleasure working with you and everyone that helped with my 2016 Hyundai sonata sport More

by designingdivaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Jan 13, 2026

Hyundai of Palm Springs responded

Thank you for the kind 5-star review! We're delighted to hear Cindy and the team provided excellent support for your 2016 Hyundai Sonata Sport. It was a pleasure serving you at Hyundai of Palm Springs!

January 09, 2026

Dealership Rating
Employee Rating

We were very pleased with the service the timelines and washing our car. They took care of the problem More

by SRBDLR
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 14, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad you were pleased with the service, timing, and care your vehicle received at Hyundai of Palm Springs. We appreciate your feedback!

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