Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 17

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
224 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 1 mo

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

4.8

224 Reviews

Write a Review

224 Reviews of Eric Garcia

February 05, 2026

Dealership Rating
Employee Rating

Prompt. Informed. Kept updated. Pleasant employees. Smiles. Friendly. I felt very comfortable from the minute I made my appointment. I knew I would not be ta More

by BARBARAPEARCE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Feb 05, 2026

BARBARAPEARCE70 responded

My review

Feb 05, 2026

BARBARAPEARCE70 responded

No edit needed

February 05, 2026

Dealership Rating
Employee Rating

The dealership customer service is always great. The environment is always warm and welcoming to customers More

by chaney9802
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your continued support of Hyundai of Palm Springs. We’re pleased to hear you consistently experience great customer service in a warm and welcoming environment. We look forward to your next visit!

February 04, 2026

Dealership Rating
Employee Rating

This service encounter was an addition to the exceptional experience I’ve had for years. Cindy Rivas went above and beyond to see that my car was taken care of. Indeed she also checked to see if More

by JLEITNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Hyundai of Palm Springs responded

Thank you for your continued confidence in Hyundai of Palm Springs! We’re delighted to hear Cindy went above and beyond to ensure you were comfortable and that your vehicle was well cared for. Your kind words mean a great deal to our team.

February 01, 2026

Dealership Rating
Employee Rating

Very clean. Nice waiting area. Very friendly staff Refreshments were available, internet available No profanity More

by JACKIE_HEINE
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Feb 04, 2026

Hyundai of Palm Springs responded

Thank you for your review. We’re happy to hear you enjoyed our clean facility, comfortable waiting area, and friendly staff.

January 28, 2026

Dealership Rating
Employee Rating

It was good Really good service and the waiting room was very cozy and comfortable More

by ALISSAH.MORALES12
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 29, 2026

Hyundai of Palm Springs responded

Thank you, Alissah, for your kind review. We're happy to hear you enjoyed both our service and the comfort of our waiting area at Hyundai of Palm Springs. We appreciate your support and hope to see you again soon!

January 28, 2026

Dealership Rating
Employee Rating

George Nassar went above and beyond when it comes to customer service. Cindy Rivas was very welcoming and pleasant when checking in. Very happy to be part of the Hyundai family. More

by cfriedman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the glowing review! We're thrilled to hear George Nassar and Cindy Rivas made your experience exceptional. Providing outstanding customer service is what we strive for at Hyundai of Palm Springs. We're proud to have you as part of the Hyundai family and look forward to supporting you on every mile ahead.

Jan 28, 2026

cfriedman99 responded

Thank you 😊

January 27, 2026

Dealership Rating
Employee Rating

Always bring my cars in for service and make any model. I brought my truck in this time kind of a disappointment. They kept it for four days two of which I missed work and they couldn't find any problem. I More

by Kroozerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for your continued loyalty and for sharing your feedback. We're truly sorry to hear this visit did not meet your expectations. We understand how valuable your time is, and we regret the inconvenience caused. Your experience has been noted and shared with our service leadership team for review. We appreciate the opportunity to improve and hope to better serve you in the future.

January 27, 2026

Dealership Rating
Employee Rating

Somehow, my online appointment didn’t go through. However, the service agent didn’t hesitate in getting me processed immediately, thoroughly answering questions that I had and getting me processed in More

by DJVMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the thoughtful review! We're glad our team was able to assist you promptly despite the appointment hiccup. Providing responsive, courteous service is our standard at Hyundai of Palm Springs, and we’re pleased your experience reflected that. We look forward to welcoming you back!

January 25, 2026

Dealership Rating
Employee Rating

Extremely pleasant people to work with at this dealership I was a nervous first time buyer and the process was made extremely seamless highly recommend. However, I want to give a special shout out to Nick Ta More

by Brandon Slimp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Tartaglini , Mary Walters

Jan 26, 2026

Hyundai of Palm Springs responded

Thank you, Brandon! We're so glad Nick and the team made your first buying experience smooth and stress-free. We appreciate your recommendation and look forward to assisting you again.

January 24, 2026

Dealership Rating
Employee Rating

Everything was great, extremely clean and tidy, appreciate the coffee bar. Staff were all friendly and helpful. More

by Jeep92262
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jan 26, 2026

Hyundai of Palm Springs responded

Thank you! We’re glad to hear you had a great experience and enjoyed our amenities and friendly staff. We appreciate your visit and look forward to welcoming you again.

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