Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 4

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
362 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.8

362 Reviews

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362 Reviews of Eric Garcia

October 10, 2026

Dealership Rating
Employee Rating

The buying experience was great. The communication with the service department awfully. As in none. Car was to be ready Friday. Not even touched. No notification, not even a ret More

by dmpdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andre Bourdaa, Scott Pessin

Oct 13, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're glad to hear your buying experience was positive, but we're sorry that the communication from our service department did not meet your expectations at Hyundai of Palm Springs. We understand how frustrating it can be when a vehicle isn't ready as anticipated, and updates are not proactively provided. We take situations like this seriously and would appreciate the opportunity to better understand what occurred and where we fell short. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can learn more about your experience and work to address your concerns.

October 10, 2026

Dealership Rating
Employee Rating

We have always had great service here. Never a complaint, never any drama. Our service writer Eric is always outstanding. We have been customers here since 2007 and have purchased 6 vehicl More

by dottums61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Hyundai of Palm Springs responded

Since 2007, knowing you have purchased six vehicles from us and continue to trust our service department with your Hyundai Palisade means a great deal to our team. It’s rewarding to hear that Eric consistently provides outstanding support and that your visits stay drama-free.

Oct 10, 2026

dottums61 responded

The reliability of all previous purchases and the service department is what says a lot about the dealership. Our daughter & son in law are driving our previous 2014 Santa Fe and 2020 Palisade. The love both cars and have had little issues with them. So as far as we're concerned the Hyundai line is great.

October 09, 2026

Dealership Rating
Employee Rating

Eric was dismissive and condescending. He was prepared to release my care back to me with the issue unresolved. I requested to speak with the service manager, George, who was able to work More

by jtspups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Nassar, Josh Chaffin

Oct 09, 2026

Hyundai of Palm Springs responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Palm Springs!

October 08, 2026

Dealership Rating
Employee Rating

Service is always efficient and courteous, appts are easy to schedule and the service area is always welcoming More

by robhrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Hyundai of Palm Springs responded

Hearing that service has always felt efficient and courteous and that appointments are easy to schedule means a lot to our service department. Our service team is pleased we could maintain a welcoming service area for your Hyundai IONIQ 6.

October 07, 2026

Dealership Rating
Employee Rating

The crew there is always amazing to me and the work on my car is always done quickly. They always deliver great service!! Especially the parts dept!! More

by psbmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas , Jed and his crew!

Oct 07, 2026

Hyundai of Palm Springs responded

Fast, reliable work on your Honda CR-V is at the heart of how our service department operates, so hearing that our crew always amazes you and completes the job quickly is truly rewarding. Your recognition of our parts department’s efforts and your five-star review mean a lot to us.

October 04, 2026

Dealership Rating
Employee Rating

Eric was very courteous, informative, and worked to get me in and out promptly. Greatly appreciated! More

by rnieto93.rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Hyundai of Palm Springs responded

Hearing that Eric’s courtesy and prompt service met your needs means a lot to our service team. We’re pleased we could get you in and out quickly during your Sonata’s service.

September 28, 2026

Dealership Rating
Employee Rating

Happy with work done. Easy to schedule. Pricing and scope of work was made clear. Car delivered sparkling ckean. Service manager was a pleasure to work with. More

by lazsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Hyundai of Palm Springs responded

Your comments about clear pricing, easy scheduling, and a spotless handover reflect how our service department aims to operate. Eric was delighted to assist, and hearing that your Palisade returned sparkling clean means a lot to our service team.

September 27, 2026

Dealership Rating
Employee Rating

I brought my car in for 2 recalls. Gas tank was full. I come to pick the car up and it's at 91% I told Eric that i can see that my car was running from my phone and he made an excuse. More

by bobbymal4321
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

Sep 29, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear about your concerns regarding the fuel level after bringing your vehicle in for recall service at Hyundai of Palm Springs. We understand how frustrating it can be when something doesn't seem right, and we'd like the opportunity to review your visit and discuss what occurred. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can look into this matter further.

September 26, 2026

Dealership Rating
Employee Rating

Eric may be the best service representative I have ever dealt with. Always listens to my concerns and addresses them. Even when I'm an idiot, I feel Eric actually cares and explains things in understandabl More

by SDARTIST1
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Sep 26, 2026

Hyundai of Palm Springs responded

Knowing Eric’s attentive approach and clear explanations put you at ease is rewarding. Your praise of how he listens and addresses your concerns during the service on your Hyundai IONIQ 5 means a great deal to our service department. Eric will be thrilled to know his dedication made a real difference for you.

September 25, 2026

Dealership Rating
Employee Rating

I can always trust Eric and George. Good service, helpful. They go above and beyond and beyond to accommodate. More

by MWHNSR
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Sep 26, 2026

Hyundai of Palm Springs responded

We’re glad you can always trust Eric and our service team to go the extra mile. Knowing you found the service on your Elantra helpful means a great deal to us.

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