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Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 4

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
349 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

349 Reviews

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349 Reviews of Eric Garcia

September 24, 2026

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Employee Rating

We always ask for Eric. He has given us excellent service. He answers any concerns More

by joycerstarks
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Recommend Dealer
Yes
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Sep 24, 2026

Hyundai of Palm Springs responded

Your note about always requesting Eric underscores how much we value attentive support. Knowing that he provided excellent service and answered all your concerns means a lot to our service team. Thank you for trusting Eric with service on your Hyundai Sonata.

August 28, 2026

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First class treatment from the moment I walked in the door. Lovely waiting area with cappucino and a quiet, clean and cozy environment. Eric Garcia was a very helpful service manager who I felt I cou More

by wolfnordlinger
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin , Josh

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Aug 28, 2026

Hyundai of Palm Springs responded

Your mention of our cozy waiting area and cappuccino service highlights how we aim to make every visit comfortable. Our team is pleased we could locate and install the 12-volt battery for your Hyundai Sonata Plug-In Hybrid and complete the recall check. Knowing you felt you could trust Eric’s guidance and plan to return for your next Sonata means a lot to us.

August 13, 2026

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Wasted a lot of my time forgot about my car being there I’ll never go back More

by Mikevergara81
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 18, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We sincerely apologize for the frustration and for the time you spent waiting on updates about your vehicle. During our recent transition to a new system, it appears there may have been a breakdown in communication, but that does not excuse your experience. Please contact George Nassar, Service Director, at gnassar@indigoautogroup.com so we can learn more and address your concerns directly.

August 09, 2026

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Staff is friendly, courteous and professional. They were thorough and clear in explaining work to be performed and completed More

by Happy
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Service Time
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Recommend Dealer
Yes
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Aug 09, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 02, 2026

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The agency has been the sole provider of service and repairs to my Equus since I bought it nine years ago when it was three years old. More

by SantaJonathanRich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

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Aug 03, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Palm Springs are glad to have you as a customer.

July 31, 2026

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Eric is hard working and doing a great job in this busy dealership Eric is awesome and reliable More

by NICOLE7292
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 31, 2026

Hyundai of Palm Springs responded

Thank you for highlighting Eric’s hard work and reliability during your recent Toyota service visit. We’re glad he provided attentive support in such a busy setting. We appreciate your kind words and look forward to serving you again.

July 31, 2026

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Amazing job from beginning to end And big thanks for the technician so always get it done in time More

by NICOLE7292
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 31, 2026

Hyundai of Palm Springs responded

It’s great to hear our technician kept your Toyota Tacoma service punctual from start to finish. We appreciate your kind words and look forward to assisting you again.

July 30, 2026

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Very helpful with my many questions They have amazing customer service and Service cashier Your service cashier has amazing customer service care More

by aleymaciassantana96
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 30, 2026

Hyundai of Palm Springs responded

Fantastic to hear that Eric, our service cashier, and the rest of the team could guide you through your Toyota Tacoma service and answer all your questions. We’re pleased the process was smooth and supportive. Thank you for leaving such a positive review.

July 29, 2026

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Employee Rating

Very knowledgeable and friendly. Best auto service in the valley. I'm on my 3rd Hyundai. Love Hyundai of palm springs ?? More

by smurphy5120
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 29, 2026

Hyundai of Palm Springs responded

It’s terrific to hear our team’s expertise and friendly service made a difference. Eric is grateful for your loyalty as a third-time Hyundai owner and glad to keep your Elantra running at its best. Thank you for trusting us again.

July 28, 2026

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Employee Rating

They took care of my problem quickly and efficiently It's nice to have a regular service rep who knows you. More

by mcdowelldean26
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Jul 28, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re glad Eric handled your Sonata’s concern with speed and care, and that having a familiar service advisor adds convenience. We appreciate the opportunity to support your vehicle maintenance and look forward to serving you again.

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