Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 3

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
362 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.8

362 Reviews

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362 Reviews of Eric Garcia

October 20, 2026

Dealership Rating
Employee Rating

Professional, friendly staff. Clean organized service center. Good communication throughout the process. Eric was exceptional at check in and check out. More

by pcameron62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Knowing the service on your Santa Fe HEV, along with our professional, friendly approach, clear communication, and clean, organized center, met your expectations is rewarding. Eric will be thrilled to hear your praise about his exceptional check-in and check-out care. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Employee Rating

Great service. Always appreciate the help from the team. My favorite Hyundai dealership. Thank you More

by User2568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for trusting us with the service on your Lexus GS 300. Hearing you appreciate our team’s help and consider us your favorite Palm Springs dealership means a lot. Hyundai of Palm Springs Team Palm Springs, CA

October 19, 2026

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Employee Rating

Eric is always helpful and has been servicing my vehicle for many years now. I even refer my family and friends to him due to his reliable and trustworthy nature. More

by NICOLE7292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Eric has consistently provided helpful, reliable service and earned your trust over the years. Knowing you feel confident recommending him to your family and friends is one of the highest compliments we can receive. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again in the future!

October 19, 2026

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Thank you Josh, and the rest of the service team. Service with a smile is always pleasant. More

by fjryancey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Oct 19, 2026

Hyundai of Palm Springs responded

Knowing our team’s warm approach made your service experience enjoyable is rewarding. Josh and our service team appreciate your kind words about the service on your Santa Fe and your five-star rating. Hyundai of Palm Springs Team Palm Springs, CA

October 19, 2026

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Eric was great ! He took care of me right away and made sure I had all my questions answered for my visit , he is always very professional and polite . Love to come t More

by Cesar Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Hyundai of Palm Springs responded

We’re glad your service visit on your Palisade Hybrid went smoothly and that Eric addressed all your questions with courtesy and attention. Knowing you feel confident returning after so many years means a lot to our service team. Hyundai of Palm Springs Team Palm Springs, CA

October 17, 2026

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My car is 19 years old. I have been coming here for all my services More

by berwin2011
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Hyundai of Palm Springs responded

Thank you for your 4-star review! We're honored that you've chosen Hyundai of Palm Springs for your vehicle's service needs and appreciate your continued trust in our team. We look forward to providing you with the same dependable care and excellent service during your future visits.

October 17, 2026

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It is always a pleasure interacting with all service reps/techs - Cindy, Eric, Josh. They all handle my service needs promptly, efficiently, helpfully and even pleasant snd fun. George has a stellar More

by harryjoelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Oct 17, 2026

Hyundai of Palm Springs responded

Hearing that Cindy, Eric, and Josh handled your service needs so efficiently and in such an enjoyable way means a lot to our service team. Our team is pleased we could address your service needs for your Hyundai Sonata quickly while making each visit a positive experience. Hyundai of Palm Springs Team Palm Springs, CA

October 15, 2026

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The Service dept is always patient and gracious. They do their best to find and fix any issues More

by ed83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Oct 15, 2026

Hyundai of Palm Springs responded

Knowing you find our service department patient and courteous means a lot to our team. Our team is pleased we could help find and fix any issues with your Hyundai IONIQ 5. Hyundai of Palm Springs Team Palm Springs, CA

October 13, 2026

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Employee Rating

We had 8:30 appt. We were advised 1:30 pickup. No calls from them. We returned at 2:30 to pick up vehicle. This was appt for simple oil change. Not happy with the s More

by lrohama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your service experience at Hyundai of Palm Springs did not meet your expectations. We understand how frustrating it is to be given an expected pickup time and then not receive updates regarding your vehicle's status. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can learn more about your visit and work to address your concerns.

October 10, 2026

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Employee Rating

The worse service I’ve ever received from a dealer. Never buy from them again More

by Gramsjwear
Trade-in Experience
Recommend Dealer
No
Oct 16, 2026

Hyundai of Palm Springs responded

Thank you for sharing your feedback. We're sorry to hear that your experience with our service department did not meet your expectations at Hyundai of Palm Springs. Providing responsive, professional service is important to us, and we'd appreciate the opportunity to learn more about what occurred. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can discuss your concerns and work toward a resolution.

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