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Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia | Page 3

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
349 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

349 Reviews

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349 Reviews of Eric Garcia

October 08, 2026

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Employee Rating

Service is always efficient and courteous, appts are easy to schedule and the service area is always welcoming More

by robhrandall
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Service Time
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Recommend Dealer
Yes
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Oct 08, 2026

Hyundai of Palm Springs responded

Hearing that service has always felt efficient and courteous and that appointments are easy to schedule means a lot to our service department. Our service team is pleased we could maintain a welcoming service area for your Hyundai IONIQ 6.

October 07, 2026

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Employee Rating

The crew there is always amazing to me and the work on my car is always done quickly. They always deliver great service!! Especially the parts dept!! More

by psbmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas , Jed and his crew!

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Oct 07, 2026

Hyundai of Palm Springs responded

Fast, reliable work on your Honda CR-V is at the heart of how our service department operates, so hearing that our crew always amazes you and completes the job quickly is truly rewarding. Your recognition of our parts department’s efforts and your five-star review mean a lot to us.

October 04, 2026

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Employee Rating

Eric was very courteous, informative, and worked to get me in and out promptly. Greatly appreciated! More

by rnieto93.rn
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Workmanship
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Recommend Dealer
Yes
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Oct 04, 2026

Hyundai of Palm Springs responded

Hearing that Eric’s courtesy and prompt service met your needs means a lot to our service team. We’re pleased we could get you in and out quickly during your Sonata’s service.

September 28, 2026

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Employee Rating

Happy with work done. Easy to schedule. Pricing and scope of work was made clear. Car delivered sparkling ckean. Service manager was a pleasure to work with. More

by lazsteve
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2026

Hyundai of Palm Springs responded

Your comments about clear pricing, easy scheduling, and a spotless handover reflect how our service department aims to operate. Eric was delighted to assist, and hearing that your Palisade returned sparkling clean means a lot to our service team.

September 27, 2026

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Employee Rating

I brought my car in for 2 recalls. Gas tank was full. I come to pick the car up and it's at 91% I told Eric that i can see that my car was running from my phone and he made an excuse. More

by bobbymal4321
Recommend Dealer
No

Other Employees Tagged: Eric Garcia

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Sep 29, 2026

Hyundai of Palm Springs responded

Thank you for your feedback. We're sorry to hear about your concerns regarding the fuel level after bringing your vehicle in for recall service at Hyundai of Palm Springs. We understand how frustrating it can be when something doesn't seem right, and we'd like the opportunity to review your visit and discuss what occurred. Please contact our Service Director, George Nassar, at gnassar@indigoautogroup.com directly so we can look into this matter further.

September 26, 2026

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Employee Rating

Eric may be the best service representative I have ever dealt with. Always listens to my concerns and addresses them. Even when I'm an idiot, I feel Eric actually cares and explains things in understandabl More

by SDARTIST1
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Sep 26, 2026

Hyundai of Palm Springs responded

Knowing Eric’s attentive approach and clear explanations put you at ease is rewarding. Your praise of how he listens and addresses your concerns during the service on your Hyundai IONIQ 5 means a great deal to our service department. Eric will be thrilled to know his dedication made a real difference for you.

September 25, 2026

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Employee Rating

I can always trust Eric and George. Good service, helpful. They go above and beyond and beyond to accommodate. More

by MWHNSR
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Sep 26, 2026

Hyundai of Palm Springs responded

We’re glad you can always trust Eric and our service team to go the extra mile. Knowing you found the service on your Elantra helpful means a great deal to us.

September 25, 2026

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Employee Rating

Eric was very professional and thorough with the explanation of the service needed due to the engine warning light. I appreciate his excellent customer service. Thank you More

by kkmacleancoleman
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Sep 25, 2026

Hyundai of Palm Springs responded

Your remarks about Eric’s thorough explanation of the engine warning light issue mean a great deal to our service team. We’re pleased we could address that concern thoroughly during the service on your Hyundai Sonata.

September 25, 2026

Dealership Rating
Employee Rating

Nobody matches Hyundai excellent service, in the service department all the mechanics, technicians and staff are the best Kudos to all including the sales department. More

by manael377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Haas, Josh Chaffin, Cindy Rivas

Print
Sep 25, 2026

Hyundai of Palm Springs responded

Knowing that our mechanics, technicians, and staff provided outstanding service for your Elantra is truly rewarding. Hearing your kudos to both our service and sales teams means a lot to us.

September 25, 2026

Dealership Rating
Employee Rating

It is the only place in Palm springs and the only service advisor I trust More

by joe197jr
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

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Sep 25, 2026

Hyundai of Palm Springs responded

Knowing that you trust Eric and our service department in Palm Springs with your Sonata Hybrid means a great deal to our team. Thank you for the five-star rating and for making us your only choice.

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