Eric Giovanello
Eric Giovanello at South Easton Motor Sales

Eric Giovanello | Page 14

General Manager

South Easton Motor Sales

300 Turnpike St
South Easton, MA 02375

Contact Me
5.0
483 Reviews

Dealership Experience

20 yrs, 8 mos

Industry Experience

20 yrs, 8 mos

Languages Spoken

English English

5.0

483 Reviews

Write a Review

483 Reviews of Eric Giovanello

March 17, 2023

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Great business establishment. My family has bought cars here multiple times. Always on time and great customer service! Will be back! More

by zfreitas52
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gaultier, Burt Lewis, Stu Burnham, Mike Kaplan , Lisa Arbo, Nik Tedesco

March 17, 2023

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This dealership has gone above and beyond every time i purchase a car here. It’s rare to find honest honest people in this business. I refer all friends and family here More

by Rimech8
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Recommend Dealer
Yes

March 01, 2023

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Amazing overall experience! Eric was great to deal with. Everything was handled quickly from paperwork to insurance to registration. All the vehicles look and drive new and thei More

by Bseav15
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Recommend Dealer
Yes

February 13, 2023

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The staff at so. Easton motor sales were great to deal with. No pressure easy process. I will visit again when my son needs a car. I would recommend to anyone. Thanks More

by Mike.Pappas59
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gaultier

February 06, 2023

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No pressure atmosphere. Lots of options on vehicles , upfront and honest. Reasonable prices. Willingness to work with you the customer. More

by DaveM35
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gaultier

January 19, 2023

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We can't say enough good about South Easton Motor Sales. From the very first car we bought from them several years ago right up to our most recent purchases (5 cars total to date and counting), Derek and th More

by Mike T
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gaultier, Burt Lewis, Stu Burnham, Mike Kaplan , Lisa Arbo, Nik Tedesco

January 18, 2023

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South Eastern Motor sales - When there was an issue with my car , Derek was quick to resolve the problem More

by Mary
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gaultier

January 18, 2023

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A moment ago Don't ever buy a car from here. They have nothing but lemons. I bought a car from them and had nothing but issues, every month it was another insane repair. I even had 3 different m More

by Bbrittanie97
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Recommend Dealer
No

Other Employees Tagged: Derek Gaultier

Feb 19, 2023

South Easton Motor Sales responded

Hi Brittanie, we are very sorry we were unable to finance a new vehicle for you with the terms requested. To upgrade to a newer vehicle it would have required a much larger down payment. When you purchased your 2014 Jeep Patriot with 89,000 miles for 9995.00 2 ½ years ago you put no money down and financed for 72months. The vehicle now has 149,600 miles and has been in multiple major accidents and most of the damage was never repaired resulting in a trade in value of 3000.00 and there is a outstanding loan for approx. 7000.00. We had no way of overcoming this negative equity without a greater down payment. We also take very seriously the service of each vehicle before it is sold. Before you took delivery of your vehicle back in April of 2020 we replaced your front pads and rotors, oil change, RF wheel bearing and Rf axle, front wiper blades and sunroof weather-strip. I cannot recall you coming in for service over the past 2.5 years you have owned this vehicle and driven it 50,000+ miles but if you had we would have helped like we do all our customers. I also looked back at the 2014 Chevrolet Sonic you purchased from us before the Jeep Patriot. You purchased that vehicle in August 2016 with 41,000 miles and in May of 2019 the vehicle had over 103,000 miles and vehicle was never at our service department for anything major I can recall. Both vehicles still had the original powertrain from what I could tell. When vehicles are driven more than double the yearly average there will be more expenses occurred there is no way to avoid it. I am pretty sure if the first car that you purchased from us was sub par you would not have returned for a 2nd purchase. We take all comments and reviews very seriously for this is the lifeline of our business. I will be the first one to tell you this is not a perfect industry and neither are we but we sure try our best to put a quality product on the road and our doors always open for our customers long after any written or expressed warranties have expired. Our goodwill is 2nd to none and I will always stand by that statement. Now that we repaired your wheel bearing, exhaust sensor, spark plugs and oil change hopefully over the next year your negative equity and loan can align so you can purchase a new vehicle with a 1000.00 down. If anything else needs to be addressed please do not hesitate to call. Again, we are very very sorry we could not finance a new vehicle for you. -Derek

December 30, 2022

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This is my second vehicle purchase from this dealer, they were happy to see me. Return worked with me on my trade understood my situation and got me in the truck that I love. I will buy from this dealer agai More

by Everett
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Recommend Dealer
Yes

Other Employees Tagged: Derek Gaultier , Lisa Arbo

Dec 30, 2022

Everett responded

Happy New Year and thanks again

December 24, 2022

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Excellent service. ..amazing selection of late models Grand Cherokees...no pressure ...Jeep drives great!!!! Kevin Braintree, Mass. More

by Mrjeep76
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Recommend Dealer
Yes

Other Employees Tagged: Stu Burnham , Lisa Arbo

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