Eric Giovanello

The car I went to look at was sold by the time I got there but they have such a large inventory of vehicles to look at. I easily found another car that I liked. The experience was easy going and relaxed there but they have such a large inventory of vehicles to look at. I easily found another car that I liked. The experience was easy going and relaxed. No pressure. This purchase was for my daughter and she's very happy with her first car. More

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Easiest car purchase ever. .. Showed up on a Saturday morning and test drove a 2017 Mazda 3. I liked the car but there was a serious vibration on the highway. Eric mentioned .. Showed up on a Saturday morning and test drove a 2017 Mazda 3. I liked the car but there was a serious vibration on the highway. Eric mentioned they had just put new tires on and the wheels may not have been balanced. I agreed to let them fix the issue and left a down payment to secure the car. Less than 15 minutes later I was on my way home. Eric called later in the week to tell me that balancing didn't resolve the issue and the wheel needed to be repaired. While it took a week to get the car, I appreciated that they wanted to ensure the car was fixed correctly. The pickup experience was so easy. I showed up, verified the repair with a quicjk test drive, then handed them a check for the balance due, signed a few papers and was done. They also provide a free inspection at a local shop with your purchase which was a nice touch. In less than 10 minutes I was registered, plates were on, and I was on my way to get my sticker. More

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We went to South Easton motors to purchase a used car and had a fantastic experience. They showed us the cars we were interested to buy, and allowed us to take it to our own mechanic in town prior to purchas had a fantastic experience. They showed us the cars we were interested to buy, and allowed us to take it to our own mechanic in town prior to purchase. The mechanic said the car was in great shape and had no concerns. We purchased it that day and everything has been great with the car since then. More

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Tim, the salesman, was great during our first conversation on Sunday — but after that, the experience went completely downhill. I submitted a credit application listing myself as the primary buye conversation on Sunday — but after that, the experience went completely downhill. I submitted a credit application listing myself as the primary buyer and my brother as the co-signer, since my insurance requires me to be the primary loan holder. To avoid any confusion, we even double-checked with Tim that day to make sure everything was filled out correctly — and he confirmed it was. Despite that, the dealership completely ignored that information and left a voicemail for my co-signer, telling him he was approved and to call them back. My co-signer called the manager and clearly explained that I was the actual buyer, and they needed to speak with me directly. He gave them my number and made it crystal clear who should be handling the conversation. Still — no one reached out to me. I called back again myself to try and keep the deal moving, only to be told again the manager wasn’t available — and once again, no one followed up. It felt like I was chasing them down just to give them my money. That’s beyond frustrating. By Tuesday, I’d had enough and called to cancel the deal and get my deposit back. Let’s be clear: this wasn’t about credit or money. I told them from day one that I was putting $5,000 down on a $14,000 car. I was serious, ready, and clear — and I was treated like I didn’t even exist. The fact that the manager couldn’t be bothered to speak to the actual buyer after multiple requests is completely unprofessional. I’m taking my business elsewhere — to a dealership that respects and communicates with its customers, not one that treats them like an inconvenience. Edit: Derek, the owner, personally reached out to me, apologized for the misunderstanding, and took full responsibility for what happened. He made sure the situation was completely resolved. I also spoke with the manager, who explained everything clearly and helped make things right. I truly appreciate when a business takes the time to address issues instead of avoiding them. That kind of accountability speaks volumes. I would absolutely come back and do business with them again. I respect local businesses that are genuine, down-to-earth, and actually care about their customers. More

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The easiest car buying experience I have ever had! Trade-in was quick and easy and everyone was a pleasure to work with. Have already recommended them to several people so far. Will definitely return Trade-in was quick and easy and everyone was a pleasure to work with. Have already recommended them to several people so far. Will definitely return when I am looking for another vehicle. More

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I bought my last car there after my neighbor referred them and they made the whole experience quick and easy. I recently had a problem with the car and thought I was going to need a new one, but they wen them and they made the whole experience quick and easy. I recently had a problem with the car and thought I was going to need a new one, but they went above and beyond to help me fix it while keeping the price low. Would definitely recommend! More

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Such a great experience! Great customer service, beautiful dealership, and I felt very respected as a young person purchasing a vehicle on my own. I am a recent RI resident, Great customer service, beautiful dealership, and I felt very respected as a young person purchasing a vehicle on my own. I am a recent RI resident, so it took me some time to get all of my documents in order, but the staff was patient and communicative with any and all updates. A special shoutout to Lisa, who is the quickest emailer I've ever known. I would definitely recommend South Easton Motor Sales! More

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Really easy to do business with, friendly staff, no pressure from the sales people, and the dealership comes with a good reputation. They have a great selection of used cars and are competitively pric pressure from the sales people, and the dealership comes with a good reputation. They have a great selection of used cars and are competitively priced. More

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Made the process of upgrading my daughter's vehicle painless. They took care of everything for us. They even worked with the lender to ensure we had the financing we needed. painless. They took care of everything for us. They even worked with the lender to ensure we had the financing we needed. More

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Very pleased with the process. Hate haggling, didn't mind paying slightly above market for the vehicle. We tried multiple vehicles for our daughter, no junk found, like at most use Hate haggling, didn't mind paying slightly above market for the vehicle. We tried multiple vehicles for our daughter, no junk found, like at most used car dealerships. Every car was in good mechanical shape, clean, and honestly advertised. Carfax given on website for every vehicle. Everyone we dealt with was friendly and knowledgeable. Great experience. More

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