Eric Jones
Eric Jones at DonohooAuto LLC

Eric Jones | Page 7

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
not yet
rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

15 yrs, 4 mos

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

February 03, 2017

Dealership Rating
Employee Rating

Very professional I would recommend anybody that's looking for a good car to come here. It was a great experience and everyone was super nice and friendly. More

by Antoniop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval

Feb 06, 2017

DonohooAuto LLC responded

Thanks so much for taking the time to tell us about your great experience. We're glad to know that Eric and Mo provided professional service and that you found our team to be friendly. We work hard to hire good folks, so that's no surprise to us! We appreciate your business and hope that your new Mercedes keeps you going places for a long time to come.

February 01, 2017

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Employee Rating

Best ever Drove five hours to get there.could not have ask for a better buying experience. The ladies at the front. desk could not have been more welcoming Eric More

by Kim Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Marci Pyle

Feb 01, 2017

DonohooAuto LLC responded

Thank you for the high marks! We work hard to make sure all of our customers receive great service, but especially so for the many people who cross state lines to shop with us. We're glad to know that Eric, Adam and Marci provided exceptional service. We appreciate your business and look forward to helping you when your daughter is ready for her car. Many thanks.

January 26, 2017

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Employee Rating

All around great experience! Even though Donohoo is a full service opertation,it is far from the stressful big-box car dealership experience. Great service from the time you walk More

by rance.cleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Jan 31, 2017

DonohooAuto LLC responded

We're happy to know that you had an all-around great experience. Thank you for recognizing that we're far from the typical big-box car experience. We've worked hard to create a process that is easy and respects our customers time and sanity. If you left very satisfied, then we must be doing something right. Thank you for letting us know that Eric and Chris made your experience a positive one. We appreciate your business and your kind words!

January 21, 2017

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Employee Rating

Buying Made Easy These guys are on top of their game! I was approved for a car before I even got to the dealership to test drive! They have great customer service and More

by Anallen89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval

Jan 25, 2017

DonohooAuto LLC responded

Thanks for taking the time to tell us about your experience. We're so glad to know that Eric and Mo took great care of you and made your buying experience an easy and fast one. We appreciate your business and we hope to serve you again in the future. Enjoy your new Honda!

January 18, 2017

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2013 Infiniti JX35 Eric was very helpful, despite there being nothing more he could do for us on Saturday when we initially came to purchase the car. He remained calm an More

by Njanchus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Melissa Montoya, Tina Viljoen

Feb 01, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent visit. We're glad to know that Eric was persistent and friendly during your purchase and that the rest of the team earned high ratings. We appreciate your patience and your business. Thank you for shopping with us and we hope to serve you again in the future.

January 16, 2017

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Employee Rating

It's the people that make a difference.. I had the opportunity to work with several of the employees and I was very impressed. Every person really seemed to enjoy working at the dealership. T More

by dongaston321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Hernandez, Melissa Montoya, Mo Sandoval, Jonathan Witsiepe, Alex Wolfe

Jan 18, 2017

DonohooAuto LLC responded

Thanks for letting us know that you had a great experience with us. We're especially pleased that you recognized how much effort we put into hiring great people who enjoy their work and serving our customers. We agree, the people do make the difference! We appreciate your business and certainly, your recommendations to friends and family. Thank you again, we hope to provide great service to you the next time you are in the market for a new car.

January 15, 2017

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Employee Rating

Exceptional dealer experience Dealerships and car salespeople in general have a terrible reputation for dishonesty and conniving behavior. Nothing is further from that stereotype More

by MJD_ATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Edwin Leal, Marci Pyle

Jan 17, 2017

DonohooAuto LLC responded

Thank you so much for taking the time to write such a thorough review of your recent buying experience with us. We're pleased that you recognized that we're not like other dealers. We work hard to make sure our deals are transparent, and our web listings complete with lots of photos and vehicle history reports. And as you discovered, we'll work to address any issues that you notice. We're sorry that you had some initial disappointment with the car's condition, but we're glad that the experience ended on a high note. Thank you for driving over here to see us and for trusting us with your business. We appreciate it and hope to serve you again in the future. Wishing you happy travels.

January 14, 2017

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Employee Rating

It was nice Because for them to be busy as they were they made sure every customer was taking care of. Donohoo is a good car dealer I recommend you to check the More

by terri.jackson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Chris Seay

Jan 17, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us a five-star review. We're glad to know that Eric, Mo and Chris delivered great service, even on a very busy day. We do work very hard to deliver professional personalized service even on the busiest of days and hope that our team approach continues to leave our customers satisfied. We appreciate your business and your recommendation. Enjoy your new car!

January 06, 2017

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Employee Rating

Outstanding Customer Service Top of the line sales and service organization. These folks are professionals that really work hard to insure the customer's complete satisfaction. Th More

by tnlemmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink , Jimmy Burns

Jan 17, 2017

DonohooAuto LLC responded

A hat trick of great service! That's something we can get excited about. Thank you for taking the time to let us know that you've had three great experiences with us. We're glad that you've recognized the work we put into providing excellent customer service, and of course, offering a large selection of quality vehicles to sell. We appreciate your repeat business and hope to see you again when you're ready for your next car. Many thanks.

January 05, 2017

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Employee Rating

Excellent serice.No pressure,Easy buying experience. Excellent service and buying experience.Eric Jones was great even though I forgot and left my wallet and driver's license at home.I would highly recom More

by retiredw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2017

DonohooAuto LLC responded

We understand....everyone has had one of those days. We're glad to know that Eric provided great service during your visit with us. We appreciate you taking the time to leave us a five-star review, and your business. And we'd certainly appreciate you telling friends and family about your positive experience with us. We hope you enjoy your new car.

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