Eric Jones
Eric Jones at DonohooAuto LLC

Eric Jones | Page 6

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
not yet
rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

15 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

March 23, 2017

Dealership Rating
Employee Rating

Great Dealership! Their entire process is very good. Easy to work with, huge inventory, specialized service, plus they have very high standards for the cars they sell. More

by jrussell664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2017

DonohooAuto LLC responded

Thanks for the five-star review! We're happy to know that you appreciate our process. We've worked hard over the years to create a sales experience that is comfortable and responsive. And yes - we keep a large inventory of quality cars, so we hope there's a little something for everyone. Thank you for your business and for letting us know that Eric provided professional service. We hope to see you again down the road!

March 22, 2017

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Employee Rating

GREAT SERVICE EVERYTIME!!! JAY MARTIN, ERIC JONES, AND THE SALES CREW HIT IT OUT OF THE PARK! THIS WAS THE FIFTH VEHICLE PURCHASED FROM DOHOHOO AND WILL NOT BE THE LAST! THE STA More

by CSIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Martin, Nic Hagewood

Apr 04, 2017

DonohooAuto LLC responded

When we can make a customer happy FIVE times, we know we're on the right track! We're glad to have you as part of the extended Donohoo family as a repeat buyer, and we sincerely appreciate you coming back to us. Thank you again for trusting us with your auto purchases.

March 20, 2017

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Couldn't have been smoother I was treated as if I were family! A+ experience. I will be back and refer others to do the same. The process from start to finish was easy and low More

by crandrewsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Whitaker, Andrew and James.

Mar 21, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience shopping with us. We're glad to know that Eric and Becky treated you like family. That's exactly how we hope our customers feel after doing business with us. We greatly appreciate your business, the positive review, and especially your referrals. Hopefully this is the beginning of a beautiful relationship!

March 13, 2017

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Overall the experience was good. Overall experience was good. I came with a loan from my bank so that was already taken care of. I knew the car I wanted and they took care of the pa More

by jms-100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard

February 24, 2017

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Employee Rating

Eric is a Great Sales Person Eric is a GREAT you man. He is very polite, He is a great person to have on your team. He is honest. He is a very patient young man More

by Elouise Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that you had a great experience at our dealership with Eric. We agree - he is definitely "good people" and an asset to our team. We're glad to know that he was polite and patient during your recent visit and made your Donohoo experience a good one. Thank you for trusting us with your business.

February 22, 2017

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Employee Rating

Fantastic Buying Experience We dealt with Eric Jones. He made our purchase decision easy. We were unhappy with our initial choice of vehicles and returned it the next day. Eri More

by DGGRIMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Wren , Chris Seay

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know about your "fantastic buying experience" with Eric. We're happy when we're able to exceed expectations on a typical sale, but we're especially pleased when we're able to make things work on a sale that doesn't go exactly as planned. We're glad that we were able to make things right for you and that Eric, Adam and Chris provided professional customer service. Thank you for your business and for your valuable feedback.

February 21, 2017

Dealership Rating

I was unfamiliar with the driving without a salesmen When I first got there the lady at the front desk never explained the routine as I had never been there , I took her as being a little rude but beside More

by terriewheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Mar 06, 2017

DonohooAuto LLC responded

We're very dismayed to hear that you perceived our team member as being rude. We will certainly follow back up with the front desk on that issue. And yes, our process here is very different - we give our customers space to test drive cars at their leisure, with no salesperson talking over their shoulder. Our approach is to give our customers space to discover what they like, rather than our sales team applying high-pressure tactics. We're otherwise glad to hear that Chris was wonderful and delivered five-star service. We appreciate your business and hope to be of service again in the future.

February 20, 2017

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Very pleasing experience! All of the staff at Donohoo were very helpful throughout the process. I would highly recommend Donohoo Auto to others. I do plan to visit them for my More

by jim54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge

Mar 02, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're pleased to know that Eric, Kyle and the rest of the team were very helpful throughout the process. It is important to us that we've earned your recommendation, as word of mouth is by far our best sales tool. We appreciate your business and do hope to see you again in the future.

February 08, 2017

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Great Exprience Great experience. I highly recommend this dealership. The staff was very polite, professional, knowledgeable and ready to help you. I will definitely More

by Taylor, Sherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink , Tina Viljoen

Feb 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review on your recent experience. We're pleased to know that Eric, Kathryn, and the rest of the team provided professional and knowledgeable assistance. We appreciate your business and hope to serve you again in the future.

February 07, 2017

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Employee Rating

Great experience . No pressure and they didn't low ball us on our trade. Highly recommend. We will definitely look to this team for future puchases More

by MICHAELJENNIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2017

DonohooAuto LLC responded

Thank you for the valuable feedback. We pride ourselves in being competitive, and of course, we never use high-pressure tactics to sell our cars. We really like to think of our sales team as facilitators who are trained to get you efficiently into the car of your choosing. We're glad that Eric and the rest of our team did just that! We appreciate your business and of course, any recommendations you make to friends and family. We look forward to serving you again in the future.

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