Eric Jones
Eric Jones at DonohooAuto LLC

Eric Jones | Page 9

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
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rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

15 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

November 28, 2016

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Employee Rating

We could not have had a better experience This was an excellent experience. They had the hard-to-find truck my husband needs at a great price & the staff was helpful & very professional. More

by DAWN.KIRKLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2016

DonohooAuto LLC responded

Thank you for taking the time to tell us about your experience. We're happy to know that Eric and the rest of the team provided excellent service during the sale of your husband's truck. We're glad that we had what you were looking for! We appreciate your business and the positive feedback. We look forward to serving you again down the road.

November 26, 2016

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Employee Rating

They Make It Easy To Purchase A Car I hate to buy cars. Always a hassle to deal with a gaggle of salesmen lurking about trying to talk you into a purchase you really don't want. Than More

by VanCleaveRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Jonathan Witsiepe

November 23, 2016

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Employee Rating

Warm, Friendly & Accomodating Staff Donohoo Auto gets an "A" from me. After extensive research for my target vehicle online, it was clear to me that Donohoo had the best web site with t More

by michael46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Viljoen

Nov 29, 2016

DonohooAuto LLC responded

Thank you for your thorough and positive review. It's one thing for us to make the person down the street happy - it's another to meet the expectations of someone who is flying in to shop with us! That's exactly why we work so hard to have complete listings with lots of photos and vehicle history reports. What you see online is exactly what you'll see in person. And you're right - with more than 500 vehicles in stock, chances are, we'll have something to suit nearly everyone. We're glad to know that Eric and Tina took great care of you. We appreciate your trust and your business. Happy travels!

November 23, 2016

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Employee Rating

great experiene, everyone I encountered was very nice everyone was very nice and helpful. I especially loved the fact that they allowed solo test drives. The whole experience was great. Would definitely r More

by pinkhippo91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Mo Sandoval

Nov 29, 2016

DonohooAuto LLC responded

Thanks for letting us know that you had a great experience shopping with us. We're glad to know that you appreciated our signature test drive. It's different, but we think it's the best way to "meet" your new car. We appreciate your business and hope to serve you again in the future. We hope you enjoy your new Mercedes!

November 22, 2016

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Employee Rating

Perfection, organized, expedient! Second vehicle I have bought at Donohoo and love the professionalism, customer service and quality of vehicles. Mo & Eric were extremely helpful with More

by BuickGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Jonathan Witsiepe

Nov 29, 2016

DonohooAuto LLC responded

Thank you for the high marks! We love to make our customers happy, but when we accomplish that twice...we know we're doing something right. Thank you for letting us know that Mo and Eric gave you great customer service. We appreciate your repeat business!

November 16, 2016

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Employee Rating

Quick, solid service. Recently relocated from another state and in need of a car I was referred to by a friend that had recently purchased from same dealer. I was greeted p More

by Cscherr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Receptionists

Nov 17, 2016

DonohooAuto LLC responded

Thank you for taking the time to give us valuable feedback. We're glad to know that Eric and the rest of our customer care team took great care of you. We appreciate your business, and please thank your friend for us for the referral! Welcome to Alabama - we think you're going to like it here! We look forward to serving you again in the future.

November 14, 2016

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Great Experience This is the first time I have bought a car from Donohoo and the customer service was wonderful. Everyone was friendly and very helpful. We ended up More

by meganboullion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink , Trey Anger, Chris Seay

Nov 17, 2016

DonohooAuto LLC responded

Megan - Thank you so much for the valuable feedback. We work hard to have a turnkey customer service approach that allows us to provide personalized service with a quick turnaround and no hassle. We're glad that that was your experience. Thanks for letting us know that Trey and the rest of the team took good care of you during your visit, and helped you to find the right vehicle for you. We appreciate your business and hope that you make many happy memories with your new car.

November 14, 2016

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Employee Rating

Disapppointed I was presented a vehicle that was in full working order. It was not. I should have asked more questions I guess. Just wish I had all the facts before More

by andy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jimmy Burns, Becky Whitaker

Nov 17, 2016

DonohooAuto LLC responded

Our General Manager, Jay Martin, has reached out to you via email and phone after receiving your review. Please give him a call so that he can address any issues with your purchase. We hope we will have the chance to earn five stars from you. Thank you for your feedback.

November 08, 2016

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Employee Rating

outsanding customer service I would buy anothing vechicle from this dealership customer service is great, web site is real good.nice clean vechicles also the vechicle arrived o More

by frank.goffigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tina Viljoen

Nov 09, 2016

DonohooAuto LLC responded

Frank, thanks for letting us know that Eric and Tina gave you a great buying experience. We appreciate the valuable feedback on the website. We work hard to make sure that our listing on each vehicle is complete - with lots of pictures and vehicle history reports, so you know what you'll see in person. And we've designed it to be easy to navigate. We're glad to know you found that to be the case. Thank you for your business and enjoy your new vehicle.

November 05, 2016

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Employee Rating

No stress shopping I have to give 5 stars. We walked in told them which car we wanted to see. They pulled the car up for us to test drive. We drove it liked it and we bo More

by blankenSopp23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Nov 07, 2016

DonohooAuto LLC responded

Thank you for the valuable feedback. You're right - we've designed our process to be easy and stress-free. You'll never find high-pressure sales tactics with us. We think car shopping should be enjoyable and want our customers to leave feeling great about their experience. We're glad you found that to be the case. Thanks for letting us know that Chris and Eric took care of you. We appreciate your business and look forward to serving you again in the future.

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