Eric Jones
Eric Jones at DonohooAuto LLC

Eric Jones | Page 10

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

Contact Me
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rated
142 Reviews

Where did you grow up? Hometown? Birmingham (Roebuck) Dream car: Porsche Carrera GT When I’m not working, I enjoy: Spending time with family and friends Inspirational quote: “Never get so busy making a living that you forget to make a life” What do you like about working at Donohoo? The team atmosphere and it feels like everyone here is part of my family. Advice to someone in the market for a new/pre-owned car: Do your research and check both history reports (Carfax and Autocheck). Fave sports team (any sport): Miami Heat

Dealership Experience

15 yrs, 1 mo

not yet
rated

142 Reviews

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142 Reviews of Eric Jones

November 02, 2016

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Employee Rating

Great customer service ! I live about an hour and a half from the dealership. Had seen the truck I was interested in online and went up on a Friday evening and took a test dri More

by Stan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Anger, Becky Whitaker

Nov 04, 2016

DonohooAuto LLC responded

Thanks for taking the time to leave us a detailed review - your feedback helps us! We're glad to know that Eric, Trey and Becky teamed up to provide you with excellent customer service that went the extra mile. We know that life doesn't always make things easy, so we do what we can to make the entire purchase go smoothly from start to finish. We hope you enjoy your new truck and look forward to providing excellent service to you in the future!

October 31, 2016

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Great Experience! I recently bought a 2012 VW Beetle at Donohoo. I has a few small issues with the car on the test drive and one required follow up twice after the pur More

by lhughes2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Jimmy Burns, Melissa Montoya, Mo Sandoval, Tina Viljoen, Lydia Woods

Nov 01, 2016

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that several members of the Donohoo team chipped in to make your overall experience a good one. Thank you for trusting us to address the issues you had with your Beetle - we'll do what we can to help, given the chance! We're glad to know that you like our no-hassle approach and that you found our team to be friendly and helpful. We appreciate your business and your thorough review. We look forward to serving you again in the future.

October 31, 2016

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Wonderful experience I will not purchase another car from none other than Donohoo. My experience was wonderful. They sale anything from a Honda Civic to a Mercedes Benz! More

by psealz79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2016

DonohooAuto LLC responded

Thanks for taking the time to leave us a glowing review. We're glad to know that we've won your loyalty. And you're right, with more than 500 vehicles in stock, chances are, we have what our customers want! We appreciate your business and the kind words. We look forward to serving you again in the future.

October 24, 2016

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Donohoo Makes Car Buying Easy! From the minute you walk in the door until you are finished, everyone makes your experience a good one. They will help you with the computers (findin More

by DLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns, Wynston Gully, Maria Hernandez, Becky Whitaker, Alex Wolfe, Lydia Woods

Oct 24, 2016

DonohooAuto LLC responded

Wow! Thank you for the glowing and thorough review! We're so glad that our team gave you the best car buying experience ever. We aim to make each visit better than the last, so we're glad to know that as a repeat customer, you found that to be the case. Thank you for your business and for taking the time to leave us valuable feedback about your experience. We hope to see you again when you're ready for purchase #3!

October 19, 2016

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Awesome They were very helpful and worked with me. They were very professional and allowed me to take my time in picking the vehicle I wanted. They were very More

by Jones93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Kader, Mo Sandoval, Becky Whitaker

Oct 20, 2016

DonohooAuto LLC responded

Thanks for letting us know that Eric, Mike and the rest of our team were helpful in finding the right vehicle for you and taking you through the sale. We know a car is a big purchase, so we want to make sure that our customers find the absolute right fit for them. Thank you for trusting us with your business. We hope that you get many years of enjoyment from your Wrangler.

October 19, 2016

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Employee Rating

Wonderful Experience Seamless and wonderful experience. Everyone was kind, knowledgeable and professional. The closing took around 10 minutes. Would buy from here again an More

by Brandy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Anger, Melissa Montoya, Mo Sandoval, Tina Viljoen, Lydia Woods

Oct 20, 2016

DonohooAuto LLC responded

Thank you so much for sharing your wonderful experience with us. We're glad to know that Trey, Eric and the rest of the team provided a seamless experience for you. We appreciate your high marks and most certainly your referrals! Thank you for your business and for your valuable feedback.

October 17, 2016

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Best deal, price right No pressure sales. Very nice people. Best deal I found, I'm from greeneville tenn. I looked every where for a great deal and good priceing. More

by carmela37681
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Oct 18, 2016

DonohooAuto LLC responded

Thank you for letting us know about your great experience. We try hard to deliver a five-star experience for all of our customers, but especially so when someone travels across state lines to shop with us. And you're right - we price our vehicles competitively (and there are a LOT of them), so you're guaranteed a good deal. Thank you for trusting us with your purchase and for taking the time to let us know that Eric and Chris delivered excellent service.

October 14, 2016

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Employee Rating

Very pleasant experience Buying a car for me has always ranked right up there with a tooth extraction. From the receptionist to my salesperson, Eric, and Mo, who went over th More

by Martha Powell
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Sandoval, Marina

Oct 14, 2016

DonohooAuto LLC responded

Yikes! We're sorry you've ever had a buying experience anywhere so painful as that. But we're glad that you found a safe place with us. We've spent a lot of time designing a buying process that's built around our customers' comfort. We're glad to hear that you were well treated and pleasantly surprised. Now, next time you're in the market, you can look forward to your visit! Thank you for your business and for taking the time to share your experience with us. We'll share the good word with Eric and Mo.

October 10, 2016

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Employee Rating

New Car Found this dealership because of TrueCar.com. Prices were very good and selection was amazing. I would definitely recommend DonohooAuto to any of my f More

by acbama99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Oct 12, 2016

DonohooAuto LLC responded

We're glad you found us! You're right - we do keep a rather large selection in stock. Typically more than 500 vehicles. So chances are, we'll have what you're looking for. And we price them competitively, so you don't need to shop around or haggle for the best deal. Thanks for letting us know that Eric and Chris provided five-star service. We appreciate your business and would certainly appreciate you recommending us to family and friends!

October 08, 2016

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Employee Rating

Super customer service!! I have shared my experience with others. And one of my friends has financed a suv from here. I enjoyed the non hassle service, superb customer servi More

by LAVETTECOLEMAN1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Nic Hagewood , Jimmy Burns

Oct 11, 2016

DonohooAuto LLC responded

We know if we treat our customers fairly and with respect, we'll earn a repeat customer, and someone who will share the good word about their experience with us. Plus, it's the right thing to do! We're happy to know that Eric, Kathryn, Jimmy and Nic delivered a five-star experience for you. And thanks for letting us know that you liked our no-hassle sales approach and appreciated our large selection of in-stock vehicles. We appreciate your trust in us and thank you for choosing to do business with us. We hope to provide excellent service to you again in the future. Happy travels!

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