Eric Judd | Page 6

I was told the truck I ordered would be avaiable to pick on the 3rd of January so I signed the paperwork including a trade in vehicle which then was delayed, dealership transferred the tags on my trade in v on the 3rd of January so I signed the paperwork including a trade in vehicle which then was delayed, dealership transferred the tags on my trade in vehicle without the truck being present I purchased or notifying me which led me being pulled over by the police and being informed my vehicle of 8 years which was was illegal to drive because the tags where transferred even though the Sierra denali I purchased was delayed without an estimated date of arrival. This entire transaction has been a complete nightmare. More

by austin70 Verified Customer Verified Customer

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Excellent pricing and the best sales team. David Hampson will be buying from for yrs to come. Thank you. will be buying from for yrs to come. Thank you. More

by Buick owner Verified Customer Verified Customer

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Best pricing in the state of Florida I could find. Salesman rocked and will send anyone looking to Rivard. Buick Encore Gx Salesman rocked and will send anyone looking to Rivard. Buick Encore Gx More

by Buick owner Verified Customer Verified Customer

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Super clean dealership, best salesperson Arnold Little, fast and reliable service, and the truck was perfect and clean and ready to go, and took only 2 hours to buy my truck! fast and reliable service, and the truck was perfect and clean and ready to go, and took only 2 hours to buy my truck! More

by Brucedavis86 Verified Customer Verified Customer

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I enjoyed the whole purchasing experience. Justin Ramer was an excellent sales person and made me feel very comfortable. The vehicle was delivered clean and ready to go. was an excellent sales person and made me feel very comfortable. The vehicle was delivered clean and ready to go. More

by scottloos714 Verified Customer Verified Customer

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I have had consecutive terrible experiences with this dealership leading to this review after reserving myself the first time, I bought my used Silverado and after driving off the lot I noticed my back p dealership leading to this review after reserving myself the first time, I bought my used Silverado and after driving off the lot I noticed my back passenger side tire had very low air pressure, there was a nail in the tire…on the way home the truck locked up and turned off. I called the dealership and they kept feeding me the line, “as is.” Eventually they agreed to look at it but said I was responsible for paying for the tow back to the dealership. Now 2 months into owning my truck the a.c. Went out, I called and asked if this was covered by my warrantee and was told yes, I bring it in on a Friday at 8am and they don’t have a loner for me which is supposed to be part of the warrantee, I had to pay for an Uber to get home from the dealership. Later that same day they call And say they didn’t get to my truck and that they will need to keep it until at least Monday. Today, Monday, they call me and say that my condenser is out but it actually isn’t covered by my warrantee and that I am now responsible for the diagnostic fee, which was previously supposed to be covered by the warrantee. Now they’re trying to upswell me to the warrantee that they told me I already had, the catch? Even if I pay the extra 1000 for the “upgraded” warrantee the a.c. Condenser will not be covered. In the end I was without a vehicle for 4 days, wasn’t provided a loaner car, had to pay for a 50 dollar Uber, am now responsible for a 135 dollar diagnostic test. Be very careful dealing with the service department, they are clueless and give you incorrect information leading to headaches like this all while the management doesn’t care about their customers enough to make it right. More

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Jordan was the best help possible in the middle of a frustrating predicament! He went out of his way to help me transition from a total loss into my new truck! frustrating predicament! He went out of his way to help me transition from a total loss into my new truck! More

by curtis.r.yandle Verified Customer Verified Customer

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Very good experience. All concerns and questions dealt with very professionally. 2nd auto purchase and will recommend to anyone looking for an automobile. Big thumbs-up. with very professionally. 2nd auto purchase and will recommend to anyone looking for an automobile. Big thumbs-up. More

by johnwboor Verified Customer Verified Customer

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Had a awesome experience Justin and Eric are amazing we love our new truck thank you again for helping us find the truck we wanted and the great deal see you again for the next one love our new truck thank you again for helping us find the truck we wanted and the great deal see you again for the next one More

by belindajdd Verified Customer Verified Customer

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Excellent low pressure sales with a price that nobody could beat. The folks at Rivard made my purchase easy and worked to get me the best possible deal without hassles or games. They have a good operatio could beat. The folks at Rivard made my purchase easy and worked to get me the best possible deal without hassles or games. They have a good operation there. I’m not shopping anywhere else. More

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