Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
230 Reviews
4.8

230 Reviews

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230 Reviews of Eric Koval

April 12, 2026

Dealership Rating
Employee Rating

All good. Efficient, professional service. Had NYS inspection and oil changes. 2 vehicles. All good. More

by jsuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Apr 13, 2026

Matthews Hyundai of Greece responded

Hello! We’re pleased to hear everything went well during your appointment at Matthews Hyundai of Greece. We look forward to serving you again soon!

April 12, 2026

Dealership Rating
Employee Rating

The shop manager was very friendly and engaging. He told me not to hesitate to call if there was a problem! More

by LAINQ57
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Ray Montalvo , Mark Ostrander

Apr 13, 2026

Matthews Hyundai of Greece responded

Hello! We’re happy you had a great experience with our service department at Matthews Hyundai of Greece. Thank you for highlighting your experience with our Team! We look forward to serving you again soon!

April 10, 2026

Dealership Rating
Employee Rating

All went well. Eric kept me informed - my appointment was right on schedule. Waiting room was nice. More

by debrapetersen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Matthews Hyundai of Greece responded

Hello! We’re happy you had a great experience with our service department at Matthews Hyundai of Greece. Thank you for highlighting your experience with Eric. We look forward to serving you again soon!

April 05, 2026

Dealership Rating
Employee Rating

Matthew’s has taken care of my car leasing and care for years now and excels in customer service. More

by JCANNIOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Apr 06, 2026

Matthews Hyundai of Greece responded

Hello! Thank you for choosing Matthews Hyundai of Greece and your continued loyalty to Matthews Auto! We're happy to hear that our Sales Team provided you with another hassle-free car buying experience. Congratulations on your New Vehicle and happy driving!

April 04, 2026

Dealership Rating
Employee Rating

Mathews is THE place for any mechanical work on your Hyundai. They are knowledgeable polite and clean. I would not take my Elantra anywhere else. More

by BRIANREED6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Apr 06, 2026

Matthews Hyundai of Greece responded

Hello! We’re happy you had a great experience with our service department here at Matthews Hyundai of Greece. Thank you for highlighting your experience with Eric & Todd.

April 02, 2026

Dealership Rating
Employee Rating

Jared was very informative and always kept me up to date on the progress of my car repair More

by ksalgado10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared

Apr 03, 2026

Matthews Hyundai of Greece responded

Hello- We’re happy you had a great experience with our service department at Matthews Hyundai of Greece. Thank you for highlighting your experience with Jared. We look forward to your next visit.

March 27, 2026

Dealership Rating
Employee Rating

Eric Koval is very professional and knowledgeable. I have worked with him before and glad I got to see him again. More

by lavender0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Matthews Hyundai of Greece responded

Hi, We’re thrilled you had a positive buying experience with Eric Koval. Safe travels!

March 27, 2026

Dealership Rating
Employee Rating

The Service Department always does a fantastic job. They are the main reason why I have been coming to this dealership since 2007. More

by tcicchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone

Mar 30, 2026

Matthews Hyundai of Greece responded

Hi, We’re pleased to hear everything went well during your appointment at Matthews Hyundai of Greece. We look forward to serving you again soon!

March 24, 2026

Dealership Rating
Employee Rating

Was unaware how much money the service would cost. Waited for my car, was told service would take about an hour, it took 2.5 hrs. Eric was very nice however More

by n.paintonrickard
Recommend Dealer
No

Other Employees Tagged: Eric Koval

March 21, 2026

Dealership Rating
Employee Rating

Great customer service. Have worked with Eric in the past but this appt was with Jared. Both are exceptional More

by Wjc401
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Mar 23, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

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