Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 23

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Eric Koval

March 01, 2025

Dealership Rating
Employee Rating

Eric is an excellent part of this dealership he was courteous and took care of my car needs in a timely manner and discussed everything to me, I appreciate this kind of service and this is what makes p More

by ninac8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

February 28, 2025

Dealership Rating
Employee Rating

I came in because my engine light was on as well as my tire light, and I left with my tire light still on. More

by HELENABLIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Scharping

Mar 27, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

February 27, 2025

Dealership Rating
Employee Rating

I've always been pleased with the service I've received at Matthews Hyundai...I drive all the way from Rush, over 30 minutes away, because I don't want to go anywhere else! The staff is friendly & professi More

by KRONAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 27, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

February 25, 2025

Dealership Rating
Employee Rating

My “self opening” trunk lid problem was resolved. However, I have spoken to him three times regarding the intermittent failure to unlock the driver’s door when using the door handle. He told me that More

by jgiovann
Workmanship
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

The staff was very Welcoming,professional and friendly. Very good customer service .I asked many questions and they were very knowledgeable More

by csekulski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 24, 2025

Dealership Rating
Employee Rating

They fixed everything for me and saved me money I’ll be back for more service. Eric did a great job with the service. More

by GATEST45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Eric! Thank you for your business and the great review!

February 24, 2025

Dealership Rating
Employee Rating

Amazing service from start to finish. I received calls keeping me informed of the status. Great communication! More

by dangaranojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 25, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with out team! Thank you for your business and the great review!

February 23, 2025

Dealership Rating
Employee Rating

They handle my situation with professional attitude. Thank you very much for handling my situation. More

by MATTIE33707
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 25, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

February 23, 2025

Dealership Rating
Employee Rating

The service was wonderful. Fixed what needed to be fixed and what was asked to get done was done. I really appreciate the service, and how the representative communicated. With More

by teresarhodes77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

February 22, 2025

Dealership Rating
Employee Rating

Todd is the best! He always is able to get my car in for service when I need it. More

by jouriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 25, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

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