Eric Laurendeau

The return of my car was delayed and communication on auto status by Eric was poor. When I was able to finally pick up my car, it would not start after I stopped for an appt after leaving the dealership. auto status by Eric was poor. When I was able to finally pick up my car, it would not start after I stopped for an appt after leaving the dealership. I called Eric and he asked when was the last time I checked my car battery and offered no help. When I brought my car in for service my battery was fine-never a problem. Since picking my car up, I've had to pay 90 for a jump and then buy a new battery + I found screws that were removed by the tech and left out under my hood. No idea where they are supposed to go. I will not go back to this dealership or recommend service from this dealership. More

by Kimjhoop Verified Customer Verified Customer

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Visit was very quick. . enjoyed it Visit was very quick.. I was in & out within an hour or so. . enjoyed it Visit was very quick.. I was in & out within an hour or so. More

by Andyrwells Verified Customer Verified Customer

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Great professional service. Eric was wonderful after I had 2 unfortunate incidents. Area is clean and staff is friendly Eric was wonderful after I had 2 unfortunate incidents. Area is clean and staff is friendly More

by FENDER16 Verified Customer Verified Customer

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The service has always been excellent along with the staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though More

by Osas Verified Customer Verified Customer

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Erik was great. Had a major issue with my car and they knew right away what to do and they even were able to find a way to where it was under warranty to fix it.. Had a major issue with my car and they knew right away what to do and they even were able to find a way to where it was under warranty to fix it.. More

by nsanzotta Verified Customer Verified Customer

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Eric took GREAT care of me. He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts d He's so easy to work with and I'm coming back in a couple weeks for maintenance again. He gets me and what I need with appointments etc. your parts department could do a better job with what's needed because they didn't order the full parts I needed but Eric took care of it during my appointment and made it happen same day More

by shri1 Verified Customer Verified Customer

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Made a waiting appointment and experienced a quick in and out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 out so I was happy. The service tech explained what I would need soon on my vehicle so it’s good to plan for that 💸💸 More

by michelerossierealtor Verified Customer Verified Customer

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My service was fast, and everyone was friendly I couldn't believe how easily it was to make a same day appointment and get out so quickly. believe how easily it was to make a same day appointment and get out so quickly. More

by meldenise3 Verified Customer Verified Customer

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Great team and service. I use the Concierge option and it is so convenient. Good specials. I use the Concierge option and it is so convenient. Good specials. More

by RGREGORY31 Verified Customer Verified Customer

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Not at all positive attitude to fix this issue. I went to other honda and they are very good . This is my second service though car is on full warranty I went to other honda and they are very good . This is my second service though car is on full warranty More

by SJ Verified Customer Verified Customer

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