Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 24

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
241 Reviews

Dealership Experience

4 yrs, 5 mos

4.8

241 Reviews

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241 Reviews of Eric Laurendeau

February 20, 2024

Dealership Rating
Employee Rating

It's relieving to have a service department that I can rely on to help me keep my car in great health. Eric and Bobby have been great service reps and everyone I've worked with there has been outstanding More

by WYVERNWULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard , Richie, Valet. 5 stars

Oct 04, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear that Eric, Bobby, and our team have provided reliable, helpful, and outstanding service to keep your car in great health.

February 20, 2024

Dealership Rating
Employee Rating

Very professional, very patient to explain what needed to be serviced on my car. Would request him next time. More

by KARALWILSON329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Dunaway, Eric

Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team provided professional and patient service, and we’ll be sure to pass along your request for next time.

February 20, 2024

Dealership Rating
Employee Rating

Erik was helpful and transparent with me on the work to that needed to happen, he was great. More

by wfcoffee83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Erik was helpful and transparent, and that he provided a great service experience.

February 20, 2024

Dealership Rating
Employee Rating

When I showed up first thing in the morning, no one was around……I believe they were in back not quite ready to start their day. I asked if someone could put a plastic piece that fell off under the seat. (I More

by FLAMINGOSUE1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard , Shamira Griffin

Oct 04, 2025

Honda of the Avenues responded

We’re sorry for the inconvenience you experienced during your visit. We appreciate your feedback and will work on improving morning readiness and communication to ensure small requests like yours are handled properly in the future.

February 19, 2024

Dealership Rating
Employee Rating

quick service and friendly staff. The vehicle was properly serviced and it was done sooner than expected More

by edvera3531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 13, 2024

Dealership Rating
Employee Rating

The poorest Honda service in all Jax dealerships. It's not your father's Honda any more! - Really. Will always appreciate the exceptional, high-quality service delivered by Brian West, Lou Sabh, Ch More

by STEPHEN32257
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2024

Honda of the Avenues responded

Thank you for sending in your review. Based on your user profile I am unable to locate your file. Please give me a call at your earliest convenience to discuss. Jason Uhrmacher Service Manager 904-370-1300 x 1091

February 08, 2024

Dealership Rating
Employee Rating

Eric was very helpful in quickly diagnosing my problem and getting my car back to me as soon as possible. More

by hondaowner1234
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad Eric was able to quickly diagnose the issue and get your car back to you promptly.

February 06, 2024

Dealership Rating
Employee Rating

It was pleasant and comfy and fast. I have all my work done here. Thanks More

by DHALL053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad your visits are comfortable, efficient, and that you trust us with all your vehicle’s needs.

February 03, 2024

Dealership Rating
Employee Rating

Timely, thorough and always cordial. A great place to have your car serviced. Lastly, Eric communicates extremely well, no extra waiting.... More

by Mark Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad to hear you consistently receive timely, thorough, and courteous service, and we appreciate your kind words about Eric’s excellent communication.

February 02, 2024

Dealership Rating
Employee Rating

Honda of the Avenues provides good service at a fair price. Eric responds immediately to any inquiries. Anton is my favorite salesman! I have bought 2 cars from Anton and will look for him first if More

by IAMJAGGED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bouchard , Clay Fenwick, Bill Laman, Anton Tusha, Scott Williams

Oct 04, 2025

Honda of the Avenues responded

Thank you for your loyalty and kind words! We are glad Eric has been so responsive and that Anton has earned your trust through multiple purchases. We will be sure to share your feedback with them and look forward to serving you again!

...
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