Eric Lewanda

I had an absolutely outstanding experience and I cannot thank Richie and Eugene enough for the exceptional service!!!!! From the very beginning David greeted me at the door and then the best part, Richie a thank Richie and Eugene enough for the exceptional service!!!!! From the very beginning David greeted me at the door and then the best part, Richie and Eugene made me feel comfortable, informed, and genuinely valued!!! Taking the time to answer all of my questions so I understood every step of the process. The professionalism, honesty, and attention to detail were unmatched, and they worked tirelessly to make sure I received the best possible deal!!! They genuinely cared about creating a positive experience rather than making a sale! Thanks to Richie and Eugene, I drove away feeling confident in my purchase and grateful for the care I received. I highly recommend working with them and will gladly return to Mazda in the future! More

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If you're looking for someone who genuinely cares about their customers, go see Richie. From the moment I walked into the dealership, Richie made me feel comfortable and valued. Buying a vehicle can be st their customers, go see Richie. From the moment I walked into the dealership, Richie made me feel comfortable and valued. Buying a vehicle can be stressful, but he took the time to listen to what I wanted, answer every question, and guide me through the process without ever making me feel pressured. He was patient, knowledgeable, honest, and truly had my best interests in mind. What impressed me most was how far Richie went to make sure everything was taken care of. He wasn't just trying to make a sale—he was focused on making sure I was happy and confident with my decision. He stayed in communication throughout the entire process, followed up when needed, and made sure every detail was handled. Thank you, Richie, for going above and beyond. If you're in the market for a car, do yourself a favor and ask for Richie—you won't be disappointed! More

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I want to say I'm super pleased with the attention and professionalism at received at Maikol Garcia at Mazda of Palm Beach. Never in my years of experience buying cars have I said I liked a salesperson bu professionalism at received at Maikol Garcia at Mazda of Palm Beach. Never in my years of experience buying cars have I said I liked a salesperson but Mike did it. Would recommend him 100%. Thanks to Eugene the manager as well for making it possible and Dan in finance More

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FINAL UPDATE: I am changing my rating from 1 star to 5 stars due to the exceptional leadership of the General Manager, David Oshry. After a very difficult start—which included verbal harassment from a stars due to the exceptional leadership of the General Manager, David Oshry. After a very difficult start—which included verbal harassment from a former staff member and significant pricing discrepancies—David reached out to me personally to rectify the situation. He took immediate, decisive action, including terminating the employee involved and addressing and explaining the fee structures I had encountered and some which he made known to me on the phone, were optional and could be removed. To truly "make it right," David and the dealership sent representatives, Haywood and Donovan, all the way to my home in Melbourne to finalize the transaction we agreed to. They were extremely professional and efficient, making the final steps of this process a pleasure. The Bottom Line: While the initial experience was a disaster, David Oshry proved to be a man of integrity. He didn't just apologize; he went above and beyond to fix the dealership's culture and ensure a fair, transparent deal. If you want a professional experience, I highly recommend dealing directly with David’s management team. (Note: I am leaving my original comments below to highlight the contrast and the effort David went to in order to resolve this.) ORIGINAL REVIEW (For Context): Title: Verbal Harassment & $9,000 in Stealth Fees I am a cash buyer from Melbourne who was prepared to buy a Certified Pre-Owned 2023 CX-5 today. My experience with this dealership was shocking. First, after requesting an itemized Out-the-Door quote, I was called six times by a salesman, Shakiel Givens, who yelled and used profanity toward me over the phone. Second, when I finally received the written quotes, the price jumped from an advertised $24,850 to a total of $33,956. They attempted to pack the deal with a $2,895 'Platinum Package' and a $2,000 'Reconditioning Fee' on a vehicle they are advertising as Certified Pre-Owned. I have reported the harassment and these deceptive pricing practices to Mazda North American Operations. If you are looking for transparency and professional treatment, avoid this store and look elsewhere. More

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Keith was very helpful with the whole process. Thank you for making our experience a memorable one! Thank you for making our experience a memorable one! More

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Thank you to the Mazda of palm Beach team for the exceptional service. Mainline went above and beyond to accommodate my needs despite the tough situation I was in. He was patient with me and made sur exceptional service. Mainline went above and beyond to accommodate my needs despite the tough situation I was in. He was patient with me and made sure I felt comfortable the whole way even though I came back like 3 times. Special thanks to John in fiance, Eugene and Dave More

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This is the only dealership I will go to - excellent experience all around. This is my third Mazda and Maikol has guided me every step of the way. Carson was fantastic and helped facilitate a shuttle to experience all around. This is my third Mazda and Maikol has guided me every step of the way. Carson was fantastic and helped facilitate a shuttle to take me to the dealership because I didn’t have a car. Erick and Dan were great - best dealership and Mazda has excellent product. Would recommend, thank you More

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Thank you for making it a great experience buying my new Miata! Amazing person and super easy to work with! Miata! Amazing person and super easy to work with! More

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Maikol wss extremely attentive since the moment i walked in. I qas literslly praying to get an honest salesperson that could guide me and help me in the purchase of my first car. Maikol went above and beyon in. I qas literslly praying to get an honest salesperson that could guide me and help me in the purchase of my first car. Maikol went above and beyond to ensure i was comfortable and got the perfect car for me st the perfect price (keep in mind im a college student) I will recommend and follow maikol anywhere for my car needs. Thanks to eugene as well who made it possible and john in finance. Im in love with my car! Go Mazda of Palm Beach!! More

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Thank you to Maikol and the whole Mazda of Palm Beach team. I didn't expect to walk out with a car but their good service and price made it happen. Special thanks to Erick the manager and John in fiance team. I didn't expect to walk out with a car but their good service and price made it happen. Special thanks to Erick the manager and John in fiance More

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