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Eric Lugo
118 Reviews
HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.
Read moreDealership Experience
2 yrs, 1 mo
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
Spanish
118 Reviews
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118 Reviews of Eric Lugo
January 15, 2026
Knowable, friendly, explain and answer questions, knowing your needs, going beyond to help you find what you want your needs, going beyond to help you find what you want More
by rogerwy
Verified CustomerOther Employees Tagged: Scott Schuler, Daniel Murari
January 13, 2026
The process was efficient and friendly. Shannon was very friendly and prepared with the car I had called about. Steven in finance was efficient, very clear on explanations and very friendl Shannon was very friendly and prepared with the car I had called about. Steven in finance was efficient, very clear on explanations and very friendly also. More
by randyguidicelli
Other Employees Tagged: Steve Zullo
January 09, 2026
Eric Lugo took the time to show me several vehicles until I found the one I liked and we amended to terms. Excellent experience with no pressure tactics. Nateko stayed late to show me all the features of m I found the one I liked and we amended to terms. Excellent experience with no pressure tactics. Nateko stayed late to show me all the features of my new truck and get me hooked up with my phone and with getting Onstar activated. These guys really know the ins and outs of the GMC Denali 2500 HD trucks. Will definitly go back to this dealership for future vehicles. More
by jetspeed8
Other Employees Tagged: Nateko Thompson, Brandon King
January 07, 2026
Best dealership experience in 30+ years, no nonsense, very direct negotiation, quick answers to questions. Steve, Juan, Eric, Jay and everyone super helpful, couldn’t do enough to ensure a positive exper very direct negotiation, quick answers to questions. Steve, Juan, Eric, Jay and everyone super helpful, couldn’t do enough to ensure a positive experience. Even post purchase follow up items were handled responsively and diligently. More
by Dean Decker
Other Employees Tagged: Steve Zullo, Juan Travieso , Jay Hartman
January 06, 2026
Jonathan and Eric were very helpful and ensured we got the vehicle of our choice! They personally followed up after the purchase to ensure we were 100% completely satisfied with everything. We will defini the vehicle of our choice! They personally followed up after the purchase to ensure we were 100% completely satisfied with everything. We will definitely be returning to purchase all of our future vehicles at Starling GMC in Titusville. The service department was also very knowledgeable, quick, and very clean! More
by Berajh
Other Employees Tagged: Steve Zullo, Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso
January 03, 2026
Always top rate and thorough and fair very much appreciate the experience so much I came back for a second time to get this car. Thank you so much appreciate the experience so much I came back for a second time to get this car. Thank you so much More
by BJAYBOBCHE66
Other Employees Tagged: Scott Schuler, Emma Wytko
January 03, 2026
Amazing team, Jonathon rock and made me feel very comfortable and informed about my purchase. comfortable and informed about my purchase. More
by patelhira24
Other Employees Tagged: Jonathan Gould
January 02, 2026
It was great experience they were very nice great atmosphere very helpful and kind and a family atmosphere. atmosphere very helpful and kind and a family atmosphere. More
by wellsjc8
Other Employees Tagged: Steve Zullo, Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso
January 02, 2026
All of the Starling staff were Excellent to work with; from first contact with Steve, thru Jonathan and Juan on pick up day, all knew their jobs and made it a great experience. Jonathan especially went a from first contact with Steve, thru Jonathan and Juan on pick up day, all knew their jobs and made it a great experience. Jonathan especially went above and beyond both during and since with follow up questions and requests. And Steve is the only GSM in 5 GMC buying experiences that made it easy and enjoyable. Daniel was very professional/knowledgeable about available products, but not overwhelming or hi pressure. Even Nate played a part by taking an incoming call and being aware of my sale and situation, and saved the day by getting my driver to return with my phone. All in all a truly enjoyable experience. More
by alvinkolb
Other Employees Tagged: Steve Zullo, Jonathan Gould, Daniel Murari, Juan Travieso
January 02, 2026
Everyone was easy to work with and met all my needs. They made the deal I wanted there was no pressure the closing was simple Will come back for the next vehicle They made the deal I wanted there was no pressure the closing was simple Will come back for the next vehicle More
by robertkollar443
Other Employees Tagged: Steve Zullo, Philip Smith
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