Eric Lugo | Page 5

Quick and smooth from beginning to end. Thank You for getting me in and out, same day. Thank You for getting me in and out, same day. More

by bob7fish Verified Customer Verified Customer

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Sold Me A 2025 Acaida On Monday March 16th It Broke Down On The Following Saturday March 21st. Took To Dealer To Have New Battery Installed, Then On Monday Morning March 23rd It Broke Down Again. Took It Ba On The Following Saturday March 21st. Took To Dealer To Have New Battery Installed, Then On Monday Morning March 23rd It Broke Down Again. Took It Back To Dealer. They Put Me In A Loaner. The Loaner Is A Terrin With Has Little Cargo Space And No Tow Package. I Go To Get Tools Out Of It And It's Not Even In The Shop It's In The Lot Boxed In Like It's On The Back Burner. They Finally Tell Me They Will But Me Another Acaida Loaner. I Get Told They Are Out Of Loaners. I Buy A New Car I Get To Drive It For 5 Days, And Now It's Been At Dealer For A Week Now. Unsatisfied, Disappointed,Frustrated, xxxx Off Customer. More

by screamineagle055 Verified Customer Verified Customer

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Very knowledgeable and helpful staff. Very easy to work with. Really appreciate all the time spent setting up my new GMC. Thanks Very easy to work with. Really appreciate all the time spent setting up my new GMC. Thanks More

by jimkinsey57 Verified Customer Verified Customer

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I’m so grateful and thankful for starling GMC. I thought I could never get another car in the timeframe that I needed one and they came through A+ rating with me. I thought I could never get another car in the timeframe that I needed one and they came through A+ rating with me. More

by torraallen Verified Customer Verified Customer

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The whole Sales team was very helpful and pleasant. They work diligently to find a vehicle that fit my needs They work diligently to find a vehicle that fit my needs More

by bkirelan Verified Customer Verified Customer

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Excellent service from the first text message I received all the way through me arriving at the dealership. all the way through me arriving at the dealership. More

by ryaenjesus Verified Customer Verified Customer

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Great experience, helpful staff. Scott (GM) took ownership of a situation, leading to an improved result. Scott (GM) took ownership of a situation, leading to an improved result. More

by jsmille7 Verified Customer Verified Customer

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My Experience in sales was excellent, sales team worked hard for a deal. GM has some issues to work out with transmission issues. Not making the issues a recall because thousands and thousands of GMC Canyo hard for a deal. GM has some issues to work out with transmission issues. Not making the issues a recall because thousands and thousands of GMC Canyon have Shudder/ torque converter/transmission/Active Fuel management issues. If they solved that issue they would have very happy customers and a bulletproof truck and would get more high ratings. Overall my experience was positive! More

by bleyko Verified Customer Verified Customer

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Nateko Thompson was our sales rep. He was ok but couldve been telling us about the car while we were test driving it. He gave the impression he really didnt want to take part in polite He was ok but couldve been telling us about the car while we were test driving it. He gave the impression he really didnt want to take part in polite conversation. Eric Lugo we have no idea who he is and Daniel, i believe was the finance guy. He was somewhat friendly. More

by debifield Verified Customer Verified Customer

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We had a great experience at starling gmc. Shannon was friendly and worked with us to get us a deal we were happy with. We will definitely use them again. Shannon was friendly and worked with us to get us a deal we were happy with. We will definitely use them again. More

by dannysofa08 Verified Customer Verified Customer

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