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Eric Lugo

Overview Reviews (153)

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Eric Lugo

Eric Lugo | Page 4

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.

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4.9

153 Reviews

Overview Reviews (153)

Dealership Experience

2 yrs, 8 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English

Spanish

4.9

153 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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153 Reviews of Eric Lugo

May 29, 2026

Dealership Rating

Employee Rating

Good service always bringing the best to its clients. Do recommend it very very much Do recommend it very very much More

by brianamat1995

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Gould, Brandon King

May 29, 2026 -

Starling GMC responded

Thank you for recommending us so highly! We’re delighted the service on your GMC Sierra 1500 has consistently met your needs. We look forward to welcoming you back for any future maintenance. Eric Lugo

May 25, 2026

Dealership Rating

Employee Rating

Scott Schuler is a long time dear and trusted friend of the family. I called him when I was pretty much at my wits end about prior service experiences at other dealerships. I had already made up my mind the family. I called him when I was pretty much at my wits end about prior service experiences at other dealerships. I had already made up my mind my next purchase would be a GMC. I just need a few more months out of my current vehicle. He introduced me to Emily in service, the service manager and later to Eric in Sales. Such a warm welcome. Emily went above and beyond to make me feel welcome and secure knowing my SUV was in good hands. It was also a pleasant surprise to see Justin in Service too. He’s great. The work was completed as promised. The entire experience made me feel like I finally came home. Looking forward to many years of trusting in Starling GMC! More

by Roberta N.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Schuler , Emily Riverq in Service - 5 stars!

May 25, 2026 -

Starling GMC responded

Thank you for reaching out to Scott and for Eric’s warm welcome. We’re delighted your Hyundai Santa Fe service was completed as promised and that you felt at ease with our team. We look forward to caring for your vehicle for many years to come. Eric Lugo

May 07, 2026

Dealership Rating

Employee Rating

This dealership went above and beyond for us! We had no pressure and complete transparency. They were very friendly and one of the easiest car purchases I've had. Definitely recommend! We had no pressure and complete transparency. They were very friendly and one of the easiest car purchases I've had. Definitely recommend! More

by alyssablessed2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Smith, Daniel Murari , Driver who dropped off our car at our house, he was great too!!

May 07, 2026 -

Starling GMC responded

Thank you for sharing your experience purchasing a used GMC Yukon. We’re glad the transparent and pressure free process made buying easy and friendly. We appreciate your recommendation. Eric Lugo

April 26, 2026

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Employee Rating

Friendly service and good choices to look at, Shannon really knew the trucks and showed us how all the features and options worked. really knew the trucks and showed us how all the features and options worked. More

by nearl55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Shannon Finfrock

Apr 26, 2026 -

Starling GMC responded

We’re glad you appreciated our friendly service and the selection of GMC trucks. Shannon is pleased the feature demonstration was helpful. We hope you’re enjoying your new GMC and are here if you need anything else. Eric Lugo

April 20, 2026

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Employee Rating

I really like this and recommend them. For service they are very accurate and polite. For service they are very accurate and polite. More

by Kmysteryseeker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso, Shannon Finfrock

Apr 20, 2026 -

Starling GMC responded

Thank you for recommending us. We’re pleased our team delivered accurate and polite service for your Buick. We look forward to assisting you with any future needs. Holly Gibson

April 10, 2026

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Employee Rating

Great team and buying experience. Will be buying all of my vehicles from Teeko and Scott from now on - thanks guys Will be buying all of my vehicles from Teeko and Scott from now on - thanks guys More

by mikem35

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Zullo, Scott Schuler, Nateko Thompson, Philip Smith, Emma Wytko

Apr 10, 2026 -

Starling GMC responded

Thank you for the five-star review. It’s great to hear that Scott and our team delivered an excellent experience when you purchased your new GMC Yukon. We look forward to helping you with future purchases. Eric Lugo

April 09, 2026

Dealership Rating

Employee Rating

Very Professional and polite at the same time while being informative. Great experience and would recommend being informative. Great experience and would recommend More

by ROGER62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon King

Apr 09, 2026 -

Starling GMC responded

We’re delighted to hear our team was professional, polite, and informative while servicing your GMC Sierra 2500. Your recommendation means a lot and we look forward to assisting you again. Holly Gibson

April 02, 2026

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Employee Rating

Excellent and professional. Patient and relatable. Not pushy. We will return and recommend the whole team. Patient and relatable. Not pushy. We will return and recommend the whole team. More

by svanroekel13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Gould, Philip Smith, Daniel Murari

Apr 02, 2026 -

Starling GMC responded

Thank you for highlighting our professional and patient approach during your new GMC Terrain purchase. We’re delighted you felt comfortable throughout the process. We look forward to serving you again and appreciate your recommendation. Eric Lugo

April 01, 2026

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Employee Rating

Very professional. Easy to work with. Friendly and helpful. Love my new 2026 GMC Canyon. Easy to work with. Friendly and helpful. Love my new 2026 GMC Canyon. More

by emmiemadden

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Gould, Dominick Cataldi, Daniel Murari

Apr 01, 2026 -

Starling GMC responded

It’s great to know our team provided a professional, easy, and friendly experience. Enjoy your new 2026 GMC Canyon, and thank you for choosing us. We look forward to assisting you again. Eric Lugo

March 27, 2026

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Employee Rating

Great experience from start to finish. They made the buying process easy and I got exactly what I wanted. They made the buying process easy and I got exactly what I wanted. More

by sjoyce919

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominick Cataldi, Daniel Murari

Mar 27, 2026 -

Starling GMC responded

It’s wonderful to know the buying process was easy and that you got the GMC you wanted. We’re glad our staff could support you at every stage. Please let us know if there’s anything else we can do. Eric Lugo