
Dealership Experience
4 yrs, 8 mos
Languages Spoken
English
Portuguese
33 Reviews of Eric Moura
April 08, 2022
Like many other reviews will state, they are inexplicably incompetent/uncooperative/lazy when it comes to registering vehicles. It makes no sense, but it is almost as if they WANT cars that have sold/been l incompetent/uncooperative/lazy when it comes to registering vehicles. It makes no sense, but it is almost as if they WANT cars that have sold/been leased to sit on their lot unregistered. No responsibility is taken, and at the end of the day, I had to do a lot of work myself to get the car registered. Incredibly frustrating experience all around. Save yourself the trouble and go elsewhere. More
Other Employees Tagged: James Clanton
April 06, 2022
Very pleasant and easy to work with and answered all my questions . The process was fast and efficient questions . The process was fast and efficient More
Other Employees Tagged: Kaulder Good
December 14, 2021
Sorry to say that I had a most upsetting time dealing with this place.. customer service leaves much to be desired! with this place.. customer service leaves much to be desired! More
Other Employees Tagged: Mateo Riz, James Clanton
August 05, 2021
They screwed up my registration!!! for 6 months we had pay on a loan for car we couldn't drive!!! Finally had to get my tax money , and registration fees from them and go to RI DMV without an appointment pay on a loan for car we couldn't drive!!! Finally had to get my tax money , and registration fees from them and go to RI DMV without an appointment to straighten out thier mess. No compensation whatsoever including runner fees. Took 2 days at DMV. I am disabled because of bulging disks and Arthritis the pain was incredible. Avoid at all cost More
Other Employees Tagged: Mateo Riz, James Clanton , The fiance manager was fired.
March 13, 2020
No one picks up or calls you back I lost my car just weeks after buying it due to a flash flood that went through my garage. I've been waiting for over 3 months for the check from my I lost my car just weeks after buying it due to a flash flood that went through my garage. I've been waiting for over 3 months for the check from my cancelled dealer warranty which I need to pay off the last of that loan. My bank and I keep calling, but no one picks up and no one calls back. It's about to permanently affect my credit and still no one calls back. I bought my replacement car with them too. Silly of me I guess. Definitely not going back again and I would warn people to be wary of this place's financial team and managers. The rest of the team seems nice, but at the end of they day this dealership doesn't have your back. They are happy to take your money, but not at all good at helping you once they have it. Don't expect prompt service from them unless you haven't given them your money yet. More
Other Employees Tagged: Mateo Riz, Rod Franey , Josh Grace
March 01, 2020
Dave took great care of us and his enthusiasm and attention to detail made the experience perfect! Thank you for helping me get my dream car! attention to detail made the experience perfect! Thank you for helping me get my dream car! More

Other Employees Tagged: Mateo Riz, Katie Bedard, Dave Sacco, Deb Casse , Lindsey Iacabbo
February 27, 2020
This is the second time I’m buying from First Hyundai and I absolutely love the service and my car! The team was knowledgeable, patient (I ask a lot of questions) and efficient! I felt heard and valued as a I absolutely love the service and my car! The team was knowledgeable, patient (I ask a lot of questions) and efficient! I felt heard and valued as a customer. The team worked diligently to make sure I was satisfied with my purchase all while making sure the process was done in a timely manner. I would absolutely recommend First Hyundai! More

Other Employees Tagged: Mateo Riz, Rod Franey , Mark Calzo, Lindsey Iacabbo
February 03, 2020
Dealership staff is very courteous. Provides full details regarding vehicle and available options and pricing. Has excellent benefits for vehicle maintenance. Closing was fast easy and no surprises. Will al regarding vehicle and available options and pricing. Has excellent benefits for vehicle maintenance. Closing was fast easy and no surprises. Will always by my Hyundai from Fist Hyundai Attleboro More
Other Employees Tagged: Mateo Riz, Dave Sacco , Josh Grace
January 14, 2020
As always Lia my advisor was super helpful when my Veracruz broke down. She kept in touch with me during the entire repair process. Lia & First Hyundai took a very stressful situation and totally put Veracruz broke down. She kept in touch with me during the entire repair process. Lia & First Hyundai took a very stressful situation and totally put me at ease! Thank you! More
Other Employees Tagged: Mateo Riz , Lisa Anderson, Benjamin Smith, Lia Ralph, Billy DePalma