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Eric Pieper
Eric Pieper at Russ Darrow Kia of Madison

Eric Pieper | Page 4

Service Advisor

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Eric Pieper

January 31, 2025

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Employee Rating

Russ Darrow Kia has always been a scam the only reason I still go there is because I have free oil changes left on my account once those are used up I’ll be going elsewhere Never Buy a car here the salesman More

by CURTWOLLIN
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Alex Lallas, Anthony Anderson, Michael Krumm

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Feb 03, 2025

Russ Darrow Kia of Madison responded

Curt, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Drake Lallas drake.lallas@russdarrow.com

Feb 03, 2025

Russ Darrow Kia of Madison responded

Curt, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Drake Lallas drake.lallas@russdarrow.com

January 27, 2025

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Employee Rating

Very pleasant to deal with. Asked for a tire rotation but since they are getting older, the procedure was not done, saving me money. Thank you! More

by PETE_HAMILTON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk , Will Akins, Jess Holm

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Jan 27, 2025

Russ Darrow Kia of Madison responded

Pete, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Drake Lallas drake.lallas@russdarrow.com

January 17, 2025

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Employee Rating

Very friendly staff. Very organized and all is clean and comfortable. Always look forward to going there. More

by 3BADGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk , Will Akins, Jess Holm

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Jan 18, 2025

Russ Darrow Kia of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Madison. We appreciate your business and hope to see you again soon! Drake Lallas drake.lallas@russdarrow.com

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