Eric Rittenhouse

**An Exceptional and Uplifting Car Buying Experience at Sarasota Lexus** I recently purchased a vehicle from Sarasota Lexus, and what could have easily been a stressful, even discouraging experience tur Sarasota Lexus** I recently purchased a vehicle from Sarasota Lexus, and what could have easily been a stressful, even discouraging experience turned out to be incredibly positive, thanks to the outstanding team there. Given my recent personal financial setbacks, I was concerned that securing financing would be difficult, if not impossible. However, from the moment I walked in, the team at Sarasota Lexus made me feel welcomed, respected, and genuinely cared for. Luis Ojeda, my salesperson, was exceptional from start to finish. His communication was clear, consistent, and personable, and he stayed engaged and persistent throughout the entire process. He truly made me feel like more than just a customer—his professionalism and sincerity were beyond impressive. Jason Crowley, the Used Car Director, brought valuable insight and honesty to the table. His transparency and knowledge were truly appreciated and helped make the entire process feel more grounded and reassuring. Eric in finance was instrumental in getting the ball rolling. He put in the initial legwork to help structure the deal, showing great initiative and determination. And finally, Kenny Clark, the Finance Director, was the one who ultimately brought everything together. He secured the financing and closed the deal with professionalism, efficiency, and a genuine commitment to making it work for me, even if it meant taking steps that weren’t necessarily the most profitable for the dealership. What stood out most to me was how each person on this team went above and beyond. They worked diligently to overcome the financial challenges I brought to the table and never once made me feel judged or unwelcome. Their positivity, encouragement, and unwavering dedication to customer satisfaction completely transformed what could have been a nightmare into a truly uplifting experience. Even if I hadn't been able to secure financing and purchase the vehicle, I would still be writing this review out of sheer appreciation for the level of service, care, and respect I received. This team completely shatters the negative stereotypes so often associated with car buying. They are true professionals, and I am eternally grateful to have crossed paths with them. If you're looking for a dealership that genuinely puts people first, look no further than Sarasota Lexus. Thank you, Luis, Jason, Eric, and Kenny—your kindness and commitment made all the difference. More

Report | Print

Lexus of Sarasota treated me just like I was a local walk in customer and not the internet customer from 1500 miles away. I will certainly look to them for my next vehicle needs. in customer and not the internet customer from 1500 miles away. I will certainly look to them for my next vehicle needs. More

by locogolfer54 Verified Customer Verified Customer

Report | Print

Our sales associate, Ross, was a pleasure to work with. The Lexus experience was fantastic and we’re now proud owners of a Lexus! The Lexus experience was fantastic and we’re now proud owners of a Lexus! More

by mcalcutti Verified Customer Verified Customer

Report | Print

Fantastic experience with Lexus of Sarasota. I was unsure about switching back to Lexus from Mercedes but the sale experience convinced me I was making the right decision! I love the reliabili I was unsure about switching back to Lexus from Mercedes but the sale experience convinced me I was making the right decision! I love the reliability and low maintenance costs of Lexus compared to Mercedes. More

Report | Print

Austin took care of the sale fabulously! He answered all my questions patiently, always got back to me in a very timely manner and Helped me navigate the car buying process to make it very s He answered all my questions patiently, always got back to me in a very timely manner and Helped me navigate the car buying process to make it very smooth He is the best! Thank you! More

by AVIONTRAINING1 Verified Customer Verified Customer

Report | Print

Excellent service! The team was friendly and went out of their way to answer all my questions and arrive at a fair deal. The team was friendly and went out of their way to answer all my questions and arrive at a fair deal. More

by Travis Y Verified Customer Verified Customer

Report | Print

Greg did an excellent job of helping us find the right vehicle to fit our need. Very knowledgeable of both the new and used vehicles that were available. vehicle to fit our need. Very knowledgeable of both the new and used vehicles that were available. More

by nickh3 Verified Customer Verified Customer

Report | Print

Jamie was very professional and easy to work with. He answered all our questions with no hesitation. Will recommend him and Lexus of Sarasota to people in the future. He answered all our questions with no hesitation. Will recommend him and Lexus of Sarasota to people in the future. More

Report | Print