The service is normally great.
However I bought a new car and feel I cannot accurately rate this past service.
However I bought a new car and feel I cannot accurately rate this past service.
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by KATWIST1
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2024 -
Lester Glenn Subaru responded
Hi KATWIST1,
Thanks for your feedback. We understand your position regarding rating the service after purchasing a new car! If you ever encounter any issues or need assistance in the future, please don't hesitate to reach out to us. We're here to ensure your satisfaction with your new vehicle and our service! If you have any questions or concerns, feel free to let us know. We appreciate your support!
Happy Driving,
The Lester Glenn Subaru Team
Excellent service, as is usual from this dealership.
Eric was very courteous, knowledgeable, professional and kept me informed throughout my visit. He explained everything to me in easy to understand
Eric was very courteous, knowledgeable, professional and kept me informed throughout my visit. He explained everything to me in easy to understand terms and made sure I was completely satisfied with the service provided. This type of great service is why I’ll continue to have all my car care done by Lester Glenn Subaru.
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by DEANN117
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Lester Glenn Subaru responded
Hey DEANN117,
Thanks for your feedback! We're delighted to hear that you had an excellent experience with us and that Eric provided you with courteous, knowledgeable, and professional service! Keeping you informed and ensuring your complete satisfaction is what we aim for, and we're glad Eric delivered on that promise for you. We appreciate your continued trust and loyalty, and we'll continue to provide you with top-notch service. If you ever need anything else or have more feedback to share, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Efficient, honest service.
Eric kept me updated along the way, so there were no surprises.
Eric kept me updated along the way, so there were no surprises.
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by LEIFERSETH
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Lester Glenn Subaru responded
Hey LEIFERSETH,
Thanks for sharing your experience with us! We're thrilled to hear that you found our service efficient and honest! Keeping you updated along the way is important to us, and we're glad Eric ensured there were no surprises for you. If you ever need anything else or have more feedback to share, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Tech staff were very professional and knowledgeable.
The facility was pleasant and accommodating. Very good experience.
The facility was pleasant and accommodating. Very good experience.
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by j monte
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Lester Glenn Subaru responded
Hi J Monte,
Thank you for your review! We're delighted to hear that our tech staff provided professional and knowledgeable service during your visit! We're also glad to know that you found our facility pleasant and accommodating, contributing to a very good experience overall! If you have any further questions or need assistance, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Courteous friendly and professional while eager to
assist customers in anyway. Informative about service and needs for your care.
assist customers in anyway. Informative about service and needs for your care.
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by ZAFFJ204
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Lester Glenn Subaru responded
Hi ZAFFJ204,
Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Was just in for my first check up (six months).
Everyone I dealt with was very helpful and kind. Eric kept me informed the entire time. It was truly a pleasure.
Everyone I dealt with was very helpful and kind. Eric kept me informed the entire time. It was truly a pleasure.
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by marsalaj
Verified Customer
Verified Customer
Apr 24, 2024 -
Lester Glenn Subaru responded
Hi marsalaj,
Thank you for your review! We're thrilled to hear that your first check-up experience with us was a pleasure. Eric and the rest of our team are dedicated to providing helpful and kind service, and we're glad they could make your visit enjoyable! If you ever need anything else or have more feedback to share, don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Eric was very helpful and kept me informed on what was
happening with my car...
happening with my car...
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by GJPHBQ
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2024 -
Lester Glenn Subaru responded
Hi GJPHBQ,
Thank you for sharing your experience with us! We're glad to hear that Eric was very helpful and kept you informed about what was happening with your car! Providing clear communication and excellent service is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you in any way we can!
Happy Driving,
The Lester Glenn Subaru Team
Its good .
had body work done a couple of months ago and they forgot to put on the bumper guard. I didn't really notice until I saw a pic of my car when I had m
had body work done a couple of months ago and they forgot to put on the bumper guard. I didn't really notice until I saw a pic of my car when I had my accident.
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by RDACNJ
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2024 -
Lester Glenn Subaru responded
Hi RDACNJ,
We're sorry to hear about the oversight with your bumper guard. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused! Please feel free to reach out to us directly so we can rectify this situation and ensure your car is up to your satisfaction! We appreciate your feedback and the opportunity to make things right!
Happy Driving,
The Lester Glenn Subaru Team
Great service.
Very courteous and professional staff. Extremely happy customer who will definitely be back.
Very courteous and professional staff. Extremely happy customer who will definitely be back.
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by MICHE611
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Lester Glenn Subaru responded
Hi MICHE611,
Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience with our team! Ensuring customer satisfaction is our top priority, and we're thrilled that you're an extremely happy customer! We look forward to welcoming you back in the future! If you ever need anything else or have more feedback to share, please feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
The service was really good and fast.
I was in and out in about an hour.
I was in and out in about an hour.
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by JKNEGO134
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Lester Glenn Subaru responded
Hey JKNEGO134,
Thanks for sharing your feedback! We're glad to hear that you had a good and fast service experience with us! We know your time is valuable, so we aim to make your visit as efficient as possible while still providing top-notch service! If you ever need anything else or have feedback to share, feel free to reach out. We're here to help!
Happy Driving,
The Lester Glenn Subaru Team