Service was friendly and prompt.
Eric, the rep, was professional and kind. Waiting went quickly.
Eric, the rep, was professional and kind. Waiting went quickly.
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by BFIERRO321
Verified Customer
Verified Customer
Apr 10, 2024 -
Lester Glenn Subaru responded
Hey BFIERRO321,
Thank you for sharing your experience with us! We're delighted to hear that you found our service friendly and prompt and that Eric provided you with professional and kind assistance! We'll make sure to pass along your compliments to Eric. If you ever need anything else or have more feedback to share, please feel free to reach out! We appreciate your business!
Happy Driving,
The Lester Glenn Subaru Team
First time being assisted by Eric Senatore.
He was very helpful, communicated very effectively, and addressed all the issues. Will look to work with him again in the future. All the requeste
He was very helpful, communicated very effectively, and addressed all the issues. Will look to work with him again in the future. All the requested work was done and the new video inspection is a helpful enhancement. No complaints.
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by MEFITZ100
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2024 -
Lester Glenn Subaru responded
Hi MEFITZ100,
Thank you for sharing your positive experience with Eric! We're thrilled to hear that he provided you with helpful and effective assistance, addressed all your concerns, and that you found the new video inspection feature to be helpful! We'll be sure to pass along your kind words to Eric. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We look forward to working with you again in the future!
Happy Driving,
The Lester Glenn Subaru Team
For me, the task of car care was always a dreaded
experience. Lester Glenn has changed the experience to an easy, comfortable one for me.
experience. Lester Glenn has changed the experience to an easy, comfortable one for me.
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by PATLINDAHL70
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Lester Glenn Subaru responded
Hi PATLINDAHL70,
We're thrilled to hear that we've been able to change your car care experience to an easy and comfortable one! Making sure our customers feel at ease and comfortable is important to us, and we're delighted that we could make a positive difference for you. If you ever need anything else or have more feedback to share, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
It was awesome so smooth and Nicole was informative and
timely. Easy to set appointment
timely. Easy to set appointment
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by RCUTTI0214
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2024 -
Lester Glenn Subaru responded
Hi RCUTTI0214,
Thank you for your feedback! We're thrilled to hear that your experience was awesome and smooth! Nicole is dedicated to providing informative and timely service, and we're glad she could assist you! Making it easy to set appointments is important to us, and we're glad we could deliver on that front. If you ever need anything else or have more feedback to share, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Eric was professional and performed his job with ease and
humor. He is a positive addition to your department
humor. He is a positive addition to your department
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by krnbr
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2024 -
Lester Glenn Subaru responded
Hi Krnbr,
Thanks for your feedback! We're delighted to hear that Eric provided you with professional service and added some humor to your experience! We believe a positive attitude goes a long way, and we're glad Eric exemplified that during your visit! We'll be sure to pass along your kind words to him! If you ever need anything else or have more feedback to share, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Apr 02, 2024 -
krnbr responded
Happy to hear you will pass along my review to Eric
Karen B
Eric was fantastic!
! He explained every detail on the invoice.
Also he made sure my coupons were being applied.
When we were ready to leave he even backed up the car
! He explained every detail on the invoice.
Also he made sure my coupons were being applied.
When we were ready to leave he even backed up the car for us .
Can't beat that!!!
Everything is very clean and all the people I spoke to were very nice
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by BAIL969
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2024 -
Lester Glenn Subaru responded
Hi BAIL969,
Thank you for sharing your experience with us! We're thrilled to hear that Eric provided fantastic service and went above and beyond to ensure that every detail was explained, your coupons were applied, and even backed up the car for you when you were ready to leave! Providing thorough assistance and ensuring customer satisfaction is what we aim for, and we're delighted that Eric delivered on that! We'll be sure to pass along your kind words to him. If you ever need anything else or want to share more about your experience, feel free to reach out. We appreciate your feedback and your trust in us!
Happy Driving,
The Lester Glenn Subaru Team
Eric was helpful, prompt, and courteous.
He called when the service was completed and even drove the car to the portico - it was a kind gesture.
He called when the service was completed and even drove the car to the portico - it was a kind gesture.
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by bennski
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2024 -
Lester Glenn Subaru responded
Hi bennski,
Thank you for sharing your experience! We're delighted to hear that Eric provided you with helpful, prompt, and courteous service! It's great to know that he went the extra mile by calling when the service was completed and even driving the car to the portico as a kind gesture. We'll be sure to pass along your kind words to Eric. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us!
Happy Driving,
The Lester Glenn Subaru Team
Great family owned business.
I've bought amd serviced my vehicles here for years. Definitely recommend.
I've bought amd serviced my vehicles here for years. Definitely recommend.
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by PARKINSON.BOB
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Lester Glenn Subaru responded
Hi PARKINSON.BOB,
Thank you for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've been buying and servicing your vehicles with us for years and that you recommend us! Your support means a lot to us. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more years of happy driving with us!
Happy Driving,
The Lester Glenn Subaru Team
Service time was on schedule and kept you up to date on
progress. Very attentive service representatives.
progress. Very attentive service representatives.
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by IJBROWER
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Lester Glenn Subaru responded
Hi IJBROWER,
Thank you for sharing your positive experience with us! We're delighted to hear that your service appointment was on schedule and that our service team was attentive and kept you up to date on the progress! Providing timely and attentive service is what we aim for. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us!
Happy Driving,
The Lester Glenn Subaru Team
Handled quickly, friendly and respectful
Job was done
very well and the price was right too!
very well and the price was right too!
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by jrbambam
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Lester Glenn Subaru responded
Hi jrbambam,
Thank you for sharing your experience with us! We're delighted to hear that you had a positive service visit and that everything was handled quickly, with friendliness and respect. It's fantastic to know that the job was done well and that you found the price to be right. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you!
Happy Driving,
The Lester Glenn Subaru Team