Eric Senatore | Page 24

Lester Glenn Subaru responded

Hi IJBROWER, Thank you for sharing your positive experience with us! We're delighted to hear that your service appointment was on schedule and that our service team was attentive and kept you up to date on the progress! Providing timely and attentive service is what we aim for. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to many more smooth visits with us! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jrbambam, Thank you for sharing your experience with us! We're delighted to hear that you had a positive service visit and that everything was handled quickly, with friendliness and respect. It's fantastic to know that the job was done well and that you found the price to be right. If you ever need anything else or want to share more about your experience, feel free to reach out. We're here to assist you! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MARKOSENK, We apologize for any inconvenience you experienced during your recent visit. Our goal is always to provide top-notch service and ensure customer satisfaction. We appreciate your feedback regarding the overfilled washer fluid and coolant, as well as the charges for shop fees and document retention fees. We understand that our service manager Bert has reached out to you to discuss this issue further! At your earliest convenience if you could give him a call back we would love to work with you towards resolving this issue to your satisfaction. We value your business and hope to have the opportunity to make things right! Thank you again, The Lester Glenn Subaru Team