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Eric Stahl
280 Reviews
Toyota. Nowhere else. That's all I ever wanted to work for. I have joked that I bleed Toyota emblems. My Dad, Uncle, and Aunt all worked for Toyota when I was growing up. We were early adopters of the product here in Central Illinois. I think our 1989 Corolla was the first Toyota in Fairbury, IL. I started at Fort's as a Salesman on April Fools Day 1996. Hopefully, I haven't been the fool! It is an easy way for me to remember the date. I had never sold a car or worked at a dealer before, but I impressed the sales manager with my product knowledge. Later, as my Wife and I started a family. I needed a kid-friendly schedule and moved to the service department. This has been an opportunity to meet thousands of Toyota lovers! I can talk Toyota all day with you folks!
Read moreDealership Experience
30 yrs, 4 mos
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
Employee Video
280 Reviews
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280 Reviews of Eric Stahl
July 21, 2022
Absolute worse service experience. Truck broke down on 6/12/22. It was immediately towed to the dealership. The next day they are trouble shooting it and 6/22/22 I am told it is fix Truck broke down on 6/12/22. It was immediately towed to the dealership. The next day they are trouble shooting it and 6/22/22 I am told it is fixed, a bad fuel pump ~$3000 cost. I pick it up 6/23/22, drive the hour home and it dies right outside my driveway. (They did then pick it up and give me a loaner to drive while they had it for over 3 more weeks and by the time I got notified that it was something that they had to call Toyota headquarters for and it was then per the rep a "simple fix with 4 bolts under the hood" $400 part that I was to be responsible for. Clearly I was upset as the problem wasn't fixed the first time, they have now had my car (minus the hour I drove it home on 6/22) for over a month and now I was going to have to pay the extra cost. Long story short made multiple calls to the Toyota customer service line with very polite people but noone would get back with me as to solution on the original cost adjustment and this "simple fix" as I was told. The service liaison was nice but really didn't have any control, and when I eventually got a call back from the service manager who understood my frustration but he was out of the office for most of this situation. His explanation was acceptable, the communication up until that point was horrible. The service department needed 30 plus days to fix the vehicle? doubtful... I had purchased several vehicles over the years from this dealership. They completely lost my trust and business. More
by JHOSCH1
Verified CustomerOther Employees Tagged: Chris Durand, Miguel Lopez
July 13, 2022
I had an issue with my 10 year old Prius, was really worried it was going to cost an arm and leg to repair/replace. Eric told me that the problem was not an issue, wouldn't affect my car in any way! W worried it was going to cost an arm and leg to repair/replace. Eric told me that the problem was not an issue, wouldn't affect my car in any way! WHERE do you find people who are that honest? I wouldn't take my car anywhere else! More
by PamP
July 13, 2022
Phenomenal! Easy to work with. Great staff all around. Personable and very family oriented. Highly recommend. This is our family's 12th Toyota purchased at Easy to work with. Great staff all around. Personable and very family oriented. Highly recommend. This is our family's 12th Toyota purchased at Fort's. Needless to say, will always deal with Fort's Toyota. More
by rdsj66
Other Employees Tagged: Chris Durand, Kevin Carrington, Jim Olt, Michele Holt, Dustin Goggil, Dominic Seep , Eric Smith, Nate Smith, Chad Terlinde
July 07, 2022
They know what are they doing. Very honest and transparent. Lounge is clean and nice. Good refreshment but could be upgraded like not just drinks but also have snacks Very honest and transparent. Lounge is clean and nice. Good refreshment but could be upgraded like not just drinks but also have snacks More
by eddyto3
Other Employees Tagged: Tyler P
June 09, 2022
Service was good, speedy. They got me in did what they needed to service on my 2021 Rav4. First experience as first new vehicle. Only thing that keeps it from being great They got me in did what they needed to service on my 2021 Rav4. First experience as first new vehicle. Only thing that keeps it from being great, it wasn't washed. The wash probably wasn't in the deal. Smile, it is on me. More
by ruger3220
Other Employees Tagged: Brandon Calvert, Chad Terlinde
Dealership Inventory (90 Vehicles)
2026 Toyota C-HR
new
Tandoori w/Midnight Black Metallic Roof exterior
Automatic
All-wheel Drive
