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Eric Stahl
Refer Me
237 Reviews
Toyota. Nowhere else. That's all I ever wanted to work for. I have joked that I bleed Toyota emblems. My Dad, Uncle and Aunt all worked for Toyota when I was growing up. We were early adopters of the product here in Central Illinois. I think our 1989 Corolla was the first Toyota in Fairbury IL. I started at Fort's as a Salesman on April Fools Day 1996. Hopefully I haven't been the fool! It is an easy way for me to remember the date. I had never sold a car or worked at a dealer before, but impressed the sales manager with my product knowledge. Later, as my Wife and I started a family. I needed a kid friendly schedule and moved to the service department. This has been an opportunity to meet thousands of Toyota lovers! I can talk Toyota all day with you folks! I espouse to my staff to treat everyone like they are working on their family members car. We don't sell "snake-oil" products or over-recommend work on cars. We do our best everyday and I hope it shows.
Read moreDealership Experience
28 yrs, 2 mos
Industry Experience
28 yrs, 2 mos
Languages Spoken
English
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237 Reviews
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237 Reviews of Eric Stahl
September 17, 2022
This was a follow up to a bad service on August 17, 2022. Eric and Chad did great work on understanding my concerns and recommended a future service call do do breaks in November 2022. Eric and Chad did great work on understanding my concerns and recommended a future service call do do breaks in November 2022. More
by bkreativetwo
Verified CustomerOther Employees Tagged: Chad Terlinde
Helpful 
September 01, 2022
They care about their customers. Their service is outstanding and personnel are attentive to the customer's needs. I highly recommend Forts Toyota in Pekin, Illinois. Great cars and Their service is outstanding and personnel are attentive to the customer's needs. I highly recommend Forts Toyota in Pekin, Illinois. Great cars and greater service! More
by BECK9TOM
Other Employees Tagged: Chad Terlinde
August 18, 2022
Great employees and service always friendly and attentive to your auto needs no matter what they are to your auto needs no matter what they are More
by JOHN.JETER
Other Employees Tagged: Chad Terlinde, Miguel Lopez, Tyler Penovich, Aiden Richardson, Analisa Pallardy
August 10, 2022
Excellent customer service as always! Easy to set up appointment and service was on time! Easy to set up appointment and service was on time! More
by pshearer2019
Other Employees Tagged: Chad Terlinde
August 10, 2022
Forts has always taken great care of me since I bought my truck from them in 2013. Thank you Forts!! truck from them in 2013. Thank you Forts!! More
by ryangerrietts
Other Employees Tagged: Chad Terlinde, Miguel Lopez
August 10, 2022
Miquesl was very friendly and welcoming. The waiting room was clean and comfortable as well as clean restrooms. Checking out was fast and friendly. As usual the service done to my car was The waiting room was clean and comfortable as well as clean restrooms. Checking out was fast and friendly. As usual the service done to my car was outstanding. I never worry about the service being below par. More
by EARLENE
Other Employees Tagged: Chad Terlinde, Miguel Lopez
July 20, 2022
Absolute worse service experience. Truck broke down on 6/12/22. It was immediately towed to the dealership. The next day they are trouble shooting it and 6/22/22 I am told it is fix Truck broke down on 6/12/22. It was immediately towed to the dealership. The next day they are trouble shooting it and 6/22/22 I am told it is fixed, a bad fuel pump ~$3000 cost. I pick it up 6/23/22, drive the hour home and it dies right outside my driveway. (They did then pick it up and give me a loaner to drive while they had it for over 3 more weeks and by the time I got notified that it was something that they had to call Toyota headquarters for and it was then per the rep a "simple fix with 4 bolts under the hood" $400 part that I was to be responsible for. Clearly I was upset as the problem wasn't fixed the first time, they have now had my car (minus the hour I drove it home on 6/22) for over a month and now I was going to have to pay the extra cost. Long story short made multiple calls to the Toyota customer service line with very polite people but noone would get back with me as to solution on the original cost adjustment and this "simple fix" as I was told. The service liaison was nice but really didn't have any control, and when I eventually got a call back from the service manager who understood my frustration but he was out of the office for most of this situation. His explanation was acceptable, the communication up until that point was horrible. The service department needed 30 plus days to fix the vehicle? doubtful... I had purchased several vehicles over the years from this dealership. They completely lost my trust and business. More
by JHOSCH1
Other Employees Tagged: Chris Durand, Miguel Lopez
July 16, 2022
They did a great job. They got me in on time and were quick to get my car done. They got me in on time and were quick to get my car done. More
by PEFLYNN
Other Employees Tagged: Chad Terlinde
July 13, 2022
I had an issue with my 10 year old Prius, was really worried it was going to cost an arm and leg to repair/replace. Eric told me that the problem was not an issue, wouldn't affect my car in any way! W worried it was going to cost an arm and leg to repair/replace. Eric told me that the problem was not an issue, wouldn't affect my car in any way! WHERE do you find people who are that honest? I wouldn't take my car anywhere else! More
by PamP
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