Eric Weaver | Page 73

Good service. The staff, Eric Weaver, is nice. It's good that the dealership matches competitors coupons. Free on site car wash is also a plus. that the dealership matches competitors coupons. Free on site car wash is also a plus. More

by P.JI Verified Customer Verified Customer

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Great fine awesome wonderful superb stupendous extreme proactive super efficient kind caring understanding touching empathic warm friendly humorous laughing vociferous feeling discerning complicated fresh proactive super efficient kind caring understanding touching empathic warm friendly humorous laughing vociferous feeling discerning complicated fresh refreshing More

by V2V Verified Customer Verified Customer

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Parking space is very tight making it difficult to back out when leaving a parking slot. The dealership office is clean and spacious and staff friendly. The survey asked me about quality of service work. I out when leaving a parking slot. The dealership office is clean and spacious and staff friendly. The survey asked me about quality of service work. I am unable to answer because how do I judge the wheel alignment job or oil change job. More

by MKUMAR921 Verified Customer Verified Customer

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I took my car in for rear brakes and a brake flush upon doing the job the mechanic discovered that the rear calipers were seized Thankfully my car has extended warranty and calipers were covered. Eric weav doing the job the mechanic discovered that the rear calipers were seized Thankfully my car has extended warranty and calipers were covered. Eric weaver service line manager took care of everything for me He is very professional and pleasant to deal with also the mechanic did a great job on the brakes. Thanks Joe Fiamingo More

by leeluke Verified Customer Verified Customer

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Very nice and friendly excellent service Eric weaver was helpful even on a busy Friday I came in and out quickly I like the multipoint inspection helpful even on a busy Friday I came in and out quickly I like the multipoint inspection More

by SRSH_NARAY Verified Customer Verified Customer

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Quickly got my car out clean work pleasant people reasonably priced clean waiting room and good coffee I always prefer to bring my car to the dealership for service as opposed to a gas station that r reasonably priced clean waiting room and good coffee I always prefer to bring my car to the dealership for service as opposed to a gas station that really doesn’t know my car More

by KEITH.SILLS Verified Customer Verified Customer

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Although the service person in charge of my repairs knew that the phone system wasn't working properly, he only tried calling me once to provide an update. Meanwhile, I called repeatedly, leaving messages t that the phone system wasn't working properly, he only tried calling me once to provide an update. Meanwhile, I called repeatedly, leaving messages that were never received. When I finally reached him, he did not even apologize or offer any compensation for all of my wasted time phoning to find out the status of my vehicle. The general manager was equally unapologetic when I brought the matter to his attention. Next time, warn the customer that there will be NO COMMUNICATION once the car is dropped off! More

by Disappointed Customer Verified Customer Verified Customer

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I always appreciate the quality and thoroughness of the service provided at Honda of Freehold, and the accommodation given to customers waiting for their service to be completed. I have one complaint- the service provided at Honda of Freehold, and the accommodation given to customers waiting for their service to be completed. I have one complaint- the service desk/coordinators. I have requested multiple times over the last year that my email address be updated. Every time I have been assured it was, and then all service updates were sent to the incorrect email. It may be a small ask, but after the 7th time it was ignored, I am a little frustrated. More

by REBECCAMCKENZIE90 Verified Customer Verified Customer

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I made an appointment for 330 and didn’t leave until 6:15. I had to leave work early to make this appointment and spent about 3 hours waiting for me car to be finished. It was a simple oil change and wa 6:15. I had to leave work early to make this appointment and spent about 3 hours waiting for me car to be finished. It was a simple oil change and was stuck there all day. The salesman I had was very nice but who ever worked on my way took way too long to finish the job. I am not happy at all with the fact that a simple oil change took so long. I could have gone somewhere else and paid less money and would have been less time wasted. I had to leave work early to make this appointment and lose out on pay because I was told the latest appointment was 3:30. I am very unhappy with this experience. More

by Kcizek1 Verified Customer Verified Customer

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Though the wait was 2 1/2 hrs. Customer Service was excellent. Eric was helpful and curtiuos.. we will be back for another service in 8,000 miles. excellent. Eric was helpful and curtiuos.. we will be back for another service in 8,000 miles. More

by BILLAVA691 Verified Customer Verified Customer

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