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Eric Weaver
899 Reviews
899 Reviews
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899 Reviews of Eric Weaver
April 04, 2021
l was very pleased with Eric that help me.I will l was very pleased with Eric that help me.I will definitely visit honda of Freehold again. Their customers services was excellent. Thank you Thanks l was very pleased with Eric that help me.I will definitely visit honda of Freehold again. Their customers services was excellent. Thank you Thanks More
by OYINKA
Verified Customer
April 04, 2021
Great service as always and professional and I like how they don’t pressure you at all with what is going on with your vehicle and that’s why I always come there for service in the five years I have had my they don’t pressure you at all with what is going on with your vehicle and that’s why I always come there for service in the five years I have had my vehicle. More
by ANTHONYDELLAPIETRO
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Carmine Neri
April 02, 2021
Horrible experience all around. When I brought my car in for recalls, it was immediately clear how disorganized the Service Center is. No one approached me to ask me anything. I had to find an associate to for recalls, it was immediately clear how disorganized the Service Center is. No one approached me to ask me anything. I had to find an associate to ask for help and then ask this associate again later about what I’m supposed to be doing. Nothing was explained. At no point in the entire process did anyone ask what my name was....There were multiple employees simply not wearing masks indoors. It was also not marked in my file that I needed a loaner car, which further prolonged this already hour-long process of dropping my car off. I was told the recalls would take “2-3 hours max.” Day after day went by with promises that it’ll be completed “tomorrow.” I had to call for every update. It ended up taking 4 days. I want to say I’d only come back to Freehold Honda only for required future recalls, but to be honest, I’ll likely drive further to another location. This service center functions as if they just opened last week for the first time. I gave 2 stars instead of 1 since the person working with me was always very polite. More
by brendangraziano
April 02, 2021
I don't particularly care for this dealership, but it is convenient to my house so I use it. Your service techs are not very bright in terms of customer service. I will say Eric was the first one that had convenient to my house so I use it. Your service techs are not very bright in terms of customer service. I will say Eric was the first one that had clue. He didn't come off like he was explaining the theory of relativity to me. He got me in and out, unlike the other service reps who are running around making busy. More
by Alrickbstewart
April 01, 2021
Very poor workmanship. I was told repair was complete. I paid and checked the repair before leaving the dealership and the repair was not done. Line Manager Eric Weaver told me he would call to tell me when paid and checked the repair before leaving the dealership and the repair was not done. Line Manager Eric Weaver told me he would call to tell me when the repair can be rescheduled and no call has been received. In addition, mr. Weaver was working in my car to correct the repair without a mask. I asked him to put a mask on, and he complied. Too many Honda employees walking around the service area without wearing masks. More
by EBAYHA
April 01, 2021
Sorry I mis sent before I finished. Eric Weaver provided courteous & professional service. I had to reschedule my appointment several times due to an injury and then my fear of Covid and Jessica Sanchez wa courteous & professional service. I had to reschedule my appointment several times due to an injury and then my fear of Covid and Jessica Sanchez was very considerate, understanding and patient which I really appreciated. More
by lrkernis
Other Employees Tagged: Jessica Sanchez
March 31, 2021
I had a horrible experience this time having my keep serviced. They tried to charge me for a new belt they replaced when the belt they took out was only a couple of months the old which they installed i serviced. They tried to charge me for a new belt they replaced when the belt they took out was only a couple of months the old which they installed in my hero in October where they charged me almost $40 more for the same belt. This is the very reason people don’t trust dealers because they are always trying to get over on innocent people except I’m a master mechanic and I’m not a unsuspecting and naive customer. I will not be using this dealership again More
by degorterb
March 28, 2021
I don't even understand how this place functions. It is IMPOSSIBLE to get the person you need on the phone. I got my car serviced. I was standing in front of my car without help for 20 minutes. Finally, IMPOSSIBLE to get the person you need on the phone. I got my car serviced. I was standing in front of my car without help for 20 minutes. Finally, the man working with me said it would be a few hours and that I'd be better off waiting at home. I dropped it off at 11:30AM. At 4:00PM, still no update. I called 9 times! No answer. Used 3 different options on the menu, plus the contact number on the man's card. I got transferred every time to a line that didn't answer. I had to show up there just to get any information about my car! We showed up and were told to wait a few more minutes. We waited a while longer and finally got it back at 5PM. The excuse was: "We give priority to customers who are waiting here." I couldn't believe it! Paid $200 and they didn't even tell me what they did to my car!!!! More
by No
