Eric Weiss
Eric Weiss at Secor Volvo Cars
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Eric Weiss | Page 2

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
344 Reviews

Dealership Experience

30 yrs

Industry Experience

48 yrs, 4 mos

4.9

344 Reviews

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344 Reviews of Eric Weiss

March 01, 2024

Dealership Rating
Employee Rating

We are very happy with the Secor Volvo dealership and service, but since we are old s as nd only have our volvo, having a service is hard on us. We wish Secor had a loaner or could provide a ride. More

by STONEHOLM
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Julie Mei

Mar 04, 2024

Secor Volvo Cars responded

We're so glad to know you've had a positive experience with our dealership and service at Secor Volvo Cars. We appreciate your feedback about the loaner car situation, it's something we'll definitely consider for future improvements. Thanks for choosing us!

February 29, 2024

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I thought Eric did an excellent job. The check in and check out process were done very efficiently and courteously. The smoothest I have ever experienced. Definitely a 10. George I di More

by GEORGE@ESSEXCT.NET
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Feb 29, 2024

Secor Volvo Cars responded

We're glad to know that Eric made your check-in and checkout process smooth at Secor Volvo Cars. We appreciate the perfect score! Thanks!

February 28, 2024

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Excellent service. Courteous and on time. Very good computer records of every conversation we had about my car. More

by JOHN@JFABBOT.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Feb 28, 2024

Secor Volvo Cars responded

Hi John, we're glad to know you appreciated our timely and courteous service at Secor Volvo Cars. We look forward to serving you again! Safe travels!

February 27, 2024

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The staff was excellent, very attentive and friendly! I would recommend bringing my Volvo back for service More

by TROJANS24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Feb 28, 2024

Secor Volvo Cars responded

We're delighted to know you had a positive experience with our staff at Secor Volvo Cars! We appreciate your recommendation and look forward to seeing you for future services. Safe travels until then!

February 23, 2024

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So helpful and supportive! From purchase through service they beat all the other dealerships I have worked with. More

by SWILLINGHAM1793
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2024

Secor Volvo Cars responded

Thanks for the stellar review!! We're glad to know you've found our team at Secor Volvo Cars supportive and helpful. Looking forward to serving you again in the future!

February 23, 2024

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Great experience - still waiting for my receipt in the mail though. Care was cleaned prior to my picking up which is a nice touch. The team is very talented and excellent communication. More

by CHANOVER
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Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Feb 26, 2024

Secor Volvo Cars responded

Hi C Hanover! We're glad to know that you had a great experience with us at Secor Volvo Cars! We appreciate your patience while we get that receipt out to you. Thank you for the kind words about our team and communication, it means a lot!

February 13, 2024

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Prompt, courageous and expert service. Thank you for the extra time taken to explain how my trunk opened and how to find my mileage reading! Thank you More

by jwcoppes
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Feb 14, 2024

Secor Volvo Cars responded

We're glad to know our team at Secor Volvo Cars could assist you with your vehicle's features. Thank you for trusting us with your business! We'll see you next time. Safe travels!

February 11, 2024

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Everything went very smoothly and Keith was great to deal with.My car was pleasant ly clean when I arrived. More

by paul.forcier
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Feb 12, 2024

Secor Volvo Cars responded

Hi Paul! We're glad to know that your experience with Keith at Secor Volvo Cars went smoothly and you found your car nicely cleaned upon arrival. Thanks for the positive feedback!

February 10, 2024

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We have been going to Secor for our Volvo’s for over 20 years. They are great! Buying or service, this is the place to go. Including Body Work. More

by EDGELEA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Feb 13, 2024

Secor Volvo Cars responded

We're grateful for your continued support over the years! It's always a pleasure to assist with all of your Volvo needs at Secor. Thanks for sharing this positive review and here's to many more years together! Safe travels!

February 10, 2024

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Employee Rating

prompt service and they care about the customer. Anthony Russo and Diane spent time to show me how things work in the car. I have driven Volvos for awhile now, this is my 3rd one, will stick with th More

by dlstefon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters , Anthony Russo

Feb 12, 2024

Secor Volvo Cars responded

We're glad to know you had a prompt and caring service experience with us at Secor Volvo Cars. Anthony Russo, Diane, and the rest of our team appreciate your loyalty! Enjoy driving your third Volvo!

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