Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 14

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
406 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

50 yrs, 7 mos

4.9

406 Reviews

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406 Reviews of Eric Weiss

August 05, 2022

Dealership Rating
Employee Rating

We have been going to Secor for 30+ years. It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with h More

by Ulysses4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 04, 2022

Dealership Rating
Employee Rating

They try their best to accommodate us. Even if we just drive in the service bay without an appointment More

by TROPYBRIONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

July 27, 2022

Dealership Rating
Employee Rating

THE SERVICE DEPARTMENT WAS PARTICULARLY ACCOMMODATING TO OUR SITUATION. ALTHOUGH OUR SERVICE APPOINTMENT WAS STILL A WEEK AND A HALF IN THE FUTURE, ERIC ALLOWED US TO BRING OUR VOLVO IN EARLY ON THE OFT CH More

by tao1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

tao1 responded

OK

July 06, 2022

Dealership Rating
Employee Rating

Always responsive to our concerns and needs. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. More

by POPKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Steve Matters, Keith Mattingly , Julie Mei, John Pasternak

June 19, 2022

Dealership Rating
Employee Rating

Nice folks providing professional care for my Lotus that I love tremendously. Needed oil pan sealed. More

by JNEKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Jun 24, 2022

Secor Volvo Cars responded

We are so glad that we were able to accommodate! Have a great summer! ~The Secor Volvo Team

June 05, 2022

Dealership Rating
Employee Rating

Good service. Very helpful people. Did what they could for my old rust bucket. Will use them again. More

by FishersIslandBaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei, John Pasternak, Laura Phillips

Jun 09, 2022

Secor Volvo Cars responded

Thank you for taking the time to review your experience with us, we greatly appreciate it. ~The Secor Team

June 03, 2022

Dealership Rating
Employee Rating

you guys are very professional I was very impressed how fast the workout done and I would highly recommend this dealership to all my friends. More

by onewoodale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Jun 09, 2022

Secor Volvo Cars responded

Thank you so much! We strive to be the dealer that people recommend to friends and family and it makes us proud to hear that we are effectively working towards that goal! ~The Secor Team

May 30, 2022

Dealership Rating
Employee Rating

Every repair performed seems to have been done professionally. A couple of small items were not discovered on a safety check. I.e bulb left rear taillight out. Air filter not replaced. Small stu More

by Vetventure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

May 21, 2022

Dealership Rating
Employee Rating

Able to schedule appointment easily. Very polite, and serviced and repaired brakes in timely mannner. More

by Honeylamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

May 21, 2022

Honeylamb responded

Thank you

April 27, 2022

Dealership Rating
Employee Rating

I brought my 2004 V70 there for a recall on 4/21/22. The floor of the outside waiting room was disgusting. I tried to sit in the waiting room inside but the TV was blaring a financial channel and 3 sale More

by bbksb593
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Julie Mei

Apr 27, 2022

Secor Volvo Cars responded

Thank you for your time yesterday to review your concerns on your recall visit. We are constantly working to improve customers experience and your input helps. Please feel free to contact me directly if we can help with any future needs. Eric Weiss Parts and Service Director Secor Volvo Cars 860 442 3232x103

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