Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 14

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
410 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

50 yrs, 9 mos

4.9

410 Reviews

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410 Reviews of Eric Weiss

August 22, 2022

Dealership Rating
Employee Rating

I have always gotten excellent service from Secor , great service department! I would highly recommend them! More

by jdlarned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 10, 2022

Dealership Rating
Employee Rating

I was very much pleased with the convenient on-line scheduling of service, and frequent reminders as the appointment date approached. Once there, the prompt courteous service, precise cost quote and th More

by M.Mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Aug 17, 2022

Secor Volvo Cars responded

Thank you so much! It is great to see that our efforts toward a high level of customer satisfaction shows. Our teams work toward constant improvement and growth to better serve our customers. We greatly appreciate the feedback and thank you for you taking the time to share. We hope to be of a equal or higher level of service in the future too. Thank you, again! ~The Secor Volvo Team

August 07, 2022

Dealership Rating
Employee Rating

Steve has helped us get a few cars and we love his attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. More

by JHK6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Steve Matters

August 05, 2022

Dealership Rating
Employee Rating

Great people. Very clean and easy to get to. This is the third car we have serviced at the dealership. More

by SHANEFOBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 05, 2022

Dealership Rating
Employee Rating

We have been going to Secor for 30+ years. It is a 70 mile drive each way, and we pass at least three other Volvo dealers on the way. We trust and appreciate all the people we interact with h More

by Ulysses4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 04, 2022

Dealership Rating
Employee Rating

They try their best to accommodate us. Even if we just drive in the service bay without an appointment More

by TROPYBRIONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

July 27, 2022

Dealership Rating
Employee Rating

THE SERVICE DEPARTMENT WAS PARTICULARLY ACCOMMODATING TO OUR SITUATION. ALTHOUGH OUR SERVICE APPOINTMENT WAS STILL A WEEK AND A HALF IN THE FUTURE, ERIC ALLOWED US TO BRING OUR VOLVO IN EARLY ON THE OFT CH More

by tao1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

tao1 responded

OK

July 06, 2022

Dealership Rating
Employee Rating

Always responsive to our concerns and needs. Timely and professional service. Friendly and straightforward staff. Secor is truly an excellent dealership. More

by POPKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Steve Matters, Keith Mattingly , Julie Mei, John Pasternak

June 19, 2022

Dealership Rating
Employee Rating

Nice folks providing professional care for my Lotus that I love tremendously. Needed oil pan sealed. More

by JNEKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Jun 24, 2022

Secor Volvo Cars responded

We are so glad that we were able to accommodate! Have a great summer! ~The Secor Volvo Team

June 05, 2022

Dealership Rating
Employee Rating

Good service. Very helpful people. Did what they could for my old rust bucket. Will use them again. More

by FishersIslandBaja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei, John Pasternak, Laura Phillips

Jun 09, 2022

Secor Volvo Cars responded

Thank you for taking the time to review your experience with us, we greatly appreciate it. ~The Secor Team

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