Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 13

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
406 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

50 yrs, 7 mos

4.9

406 Reviews

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406 Reviews of Eric Weiss

October 01, 2022

Dealership Rating
Employee Rating

Brought my car in for a new tire. .. Service was prompt and excellent. They even cleaned the car! More

by GaGa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

September 26, 2022

Dealership Rating
Employee Rating

A pleasure to deal with took care of the problem quickly, also provided a nice courtesy car More

by DAVECAHILL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

September 02, 2022

Dealership Rating
Employee Rating

A bizarre incident occurred when I lost my military ID behind the driver console sliding tray. You can't imagine what it would take to replace the ID. I spoke to Eric Weiss about the problem. He said b More

by paddyshack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 01, 2022

Dealership Rating
Employee Rating

Excellent service. Got the job done and my R Design rides like new now. Thanks so much More

by emorales214@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 26, 2022

Dealership Rating
Employee Rating

From the phone call the day before tp the service the next day everyone was wonderful. The problem was dealt with quickly and efficiently. I was very pleased and will not hesitate to return More

by harrypatchell
Recommend Dealer
Yes

August 25, 2022

Dealership Rating
Employee Rating

My sales person Steve was amazing. I purchased a new xc40 recently but windshield cracked twice with in the first 2 weeks. Sales and service dept were extremely helpful. More

by AUTUMNF_FIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Steve Matters

August 22, 2022

Dealership Rating
Employee Rating

I have always gotten excellent service from Secor , great service department! I would highly recommend them! More

by jdlarned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 10, 2022

Dealership Rating
Employee Rating

I was very much pleased with the convenient on-line scheduling of service, and frequent reminders as the appointment date approached. Once there, the prompt courteous service, precise cost quote and th More

by M.Mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Aug 17, 2022

Secor Volvo Cars responded

Thank you so much! It is great to see that our efforts toward a high level of customer satisfaction shows. Our teams work toward constant improvement and growth to better serve our customers. We greatly appreciate the feedback and thank you for you taking the time to share. We hope to be of a equal or higher level of service in the future too. Thank you, again! ~The Secor Volvo Team

August 07, 2022

Dealership Rating
Employee Rating

Steve has helped us get a few cars and we love his attentiveness and knowledge. He goes above and beyond. We choose to get our cars here instead of Florida because we love Secor Volvo. More

by JHK6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Steve Matters

August 05, 2022

Dealership Rating
Employee Rating

Great people. Very clean and easy to get to. This is the third car we have serviced at the dealership. More

by SHANEFOBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

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