Eric Weiss
Eric Weiss at Secor Volvo Cars
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Eric Weiss | Page 3

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
344 Reviews

Dealership Experience

30 yrs, 1 mo

Industry Experience

48 yrs, 5 mos

4.9

344 Reviews

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344 Reviews of Eric Weiss

February 06, 2024

Dealership Rating
Employee Rating

I am a long time Secor customer and have always had excellent plus service from all employees More

by andrea.zaletta
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 06, 2024

Secor Volvo Cars responded

Thank you for taking the time to leave Secor Volvo Cars this excellent review!

January 28, 2024

Dealership Rating
Employee Rating

Competent, honest and very helpful. This is my 3rd Volvo from Secor Volvo. I return because of the quality of the car, the service and the professional staff More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Jan 29, 2024

Secor Volvo Cars responded

Hi Bobbie! We're so glad to have you as a loyal customer at Secor Volvo Cars! It's great to know that our team has consistently provided the quality service and professionalism you deserve. Here's to many more years of driving your Volvos!

January 28, 2024

Dealership Rating
Employee Rating

Secor takes excellent care of my car making the required services requested p A very thorough inspection a quick wash and vacuum More

by John Holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Jan 29, 2024

Secor Volvo Cars responded

John, we're glad to know that you've had a positive experience with our service team at Secor Volvo Cars. We strive for thoroughness and efficiency in all we do! Thanks for your feedback.

January 27, 2024

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Employee Rating

Great dealership from the salespeople to the service staff. They went above and beyond to make sure we were satisfied. More

by matt@mhglawoffice.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Jan 29, 2024

Secor Volvo Cars responded

Hi Matt! We're delighted to know that our team at Secor Volvo Cars went above and beyond to ensure your satisfaction. Thank you for the positive feedback!

January 22, 2024

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Always excellent service at Secor. They are trustworthy and reliable. And, they value my business! More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Jan 23, 2024

Secor Volvo Cars responded

Hi Mac!Thank you for leaving us this five-star review and kind words about our service team at Secor Volvo Cars! We'll see you next time!

January 20, 2024

Dealership Rating
Employee Rating

Keith is friendly, professional and works diligently to provide the best service possible. Thank you. More

by AMKENNEDY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Jan 22, 2024

Secor Volvo Cars responded

We're glad to know that Keith provided you with top-notch service at Secor Volvo Cars. Thanks for the positive feedback!

January 20, 2024

Dealership Rating
Employee Rating

The service team is responsive and accommodating. Repairs are done right and honestly. There are no sales pressures for suggested service work recommendations made. More

by ABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Secor Volvo Cars responded

We're glad to know that our service team at Secor Volvo Cars met your expectations! We always aim for honest and pressure-free experiences. Thanks for the positive feedback, we appreciate it!

January 19, 2024

Dealership Rating
Employee Rating

When I arrived he was on the phone and I had to wait. Was not acknowledged. The appointments are very specifically timed, which is great, but only when it works. I also think you should give rides within More

by CAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Jan 22, 2024

Secor Volvo Cars responded

We appreciate your feedback and apologize for any inconvenience you experienced during your visit. We're always looking for ways to improve our service, so we'll certainly take these comments into consideration for future improvements. Thanks for your business, from all of us here at Secor Volvo Cars!

January 18, 2024

Dealership Rating
Employee Rating

Secor Volvo service department has always been very attentive to me and any issue my vehicle has had. Very pleased with their service! More

by JILLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Jan 18, 2024

Secor Volvo Cars responded

Jillinger, we're delighted to know that our service department at Secor Volvo Cars has been able to assist you effectively. Thanks for your kind words and support!

January 15, 2024

Dealership Rating
Employee Rating

Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. More

by SKPARSONS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Secor Volvo Cars responded

We're glad to know you had a positive experience with our team at Secor Volvo Cars! Ensuring timely and excellent service is always our goal. Thanks for the review!

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