Eric Weiss | Page 21

Please contact regarding the last warranty repair work done on our vehicle. The rear bumper is not installed to factory specs and is popped out on the passenger side. done on our vehicle. The rear bumper is not installed to factory specs and is popped out on the passenger side. More

by JAYHYDE Verified Customer Verified Customer

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Eric Weiss has always been available when i had questions or needed service on my vehicle. He made sure the vehicle was fixed correctly and promptly. or needed service on my vehicle. He made sure the vehicle was fixed correctly and promptly. More

by Lorianna Verified Customer Verified Customer

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Took 2 1/2 hrs for oil change. should have gotten a loaner. After an hour I went to check on status. Was told 45 min. Still took 1 1/2 hrs. loaner. After an hour I went to check on status. Was told 45 min. Still took 1 1/2 hrs. More

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I called I told Eric Weiss my problem he said no problem and he solved my problem immediately 100% to my satisfaction. Yada yada yada yada to make up the 25 words OK here’s some more wordsYou know I want t and he solved my problem immediately 100% to my satisfaction. Yada yada yada yada to make up the 25 words OK here’s some more wordsYou know I want to give Eric Weiss a good review but this requirement that I have to have 25 words the minimum is irritating it’s stupid and I am going to not submit this unless it excepts it on this time OK? Got my idea? More

by JERRY79 Verified Customer Verified Customer

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From owner, Charlie Secor, through head of service, Mr. Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 years and will continue our relationship with them. The quality of the car speaks for itself. Dr. & Mrs. Tom Lesnik More

by HIACYNTH27 Verified Customer Verified Customer

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Well run by knowledgeable people. Good service department, quick with the job done right the first time. Clean facility with good Covid precautions in place. department, quick with the job done right the first time. Clean facility with good Covid precautions in place. More

by lynandlou.m Verified Customer Verified Customer

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I have always had a positive experience, everyone is very professional, friendly and committed to helping the customer with their service and purchase questions and needs. professional, friendly and committed to helping the customer with their service and purchase questions and needs. More

by swhobbes Verified Customer Verified Customer

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Great people, great service .its a pleasure going to the dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. More

by ossur422@aol.com Verified Customer Verified Customer

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We have been going to secor for many years, never had issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More impor issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More importantly, there was difficulty in finding a part to fix air bag malfunction, if a dealership as Secor works on Volvo can’t complete repair in a timely manner on my wallet was a joke!! I had to pay for a rental beyond their one week for payment!! The day I picked up my Volvo, and I find the messages of airbag needs service??!! I was so livid!!!! Not Happy!!!!! Also, They usually as a courtesy, wash and vacuum your car…Not done and never going back unless they can treat me as a faithful customer! More

by KIMBERLYMMAIN Verified Customer Verified Customer

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When my 3 week old XC90 with 600 miles on it left us stranded on the side of the road, Secor was great. Volvo roadside assistance could have done better (2+ hours wait for a tow), but Secor really went stranded on the side of the road, Secor was great. Volvo roadside assistance could have done better (2+ hours wait for a tow), but Secor really went above and beyond - offering to bring a loaner car to me despite it being late in the evening. They turned the car around in a week, fully detailed it again, and even did door to door service. Great job Eric and Steve at Secor. More

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