Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 20

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
406 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

50 yrs, 7 mos

4.9

406 Reviews

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406 Reviews of Eric Weiss

August 22, 2021

Dealership Rating
Employee Rating

I am thoroughly enjoying my Volvo XC40. Thanks to Secor Volvo and their Volvo team for making it such a pleasant experience. From sales to service I was very happy! More

by KIMCOSTA07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters , Julie Mei, Connor-Sales

August 20, 2021

Dealership Rating
Employee Rating

Secor service has been 2nd to none. Volvo Financial, however, leaves a LOT to be desired. For that reason I would have difficulty doing business with them again. More

by GGIRAMONTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

August 13, 2021

Dealership Rating
Employee Rating

I have been a customer for over 30 years., my cars have been used Saab’s and Volvo’s. I have always been treated with respect and wise car counsel. Excellent is my word More

by LINDA_HELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Aug 18, 2021

Secor Volvo Cars responded

Thank you, Linda! It is because of great customers like you that Secor has been able to continue to grow as we add great members to our teams to continue to do the best for our customers. Thank you so much for being a Secor Loyal Customer! ~The Secor Team

August 12, 2021

Dealership Rating
Employee Rating

Excellent service!My only complaint was the sales Excellent service! My only complaint was the sales people talking on speaker phones in their offices, doors open while I was waiting. It was distrac More

by STDEMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei, Sales manager

August 12, 2021

Dealership Rating
Employee Rating

I scheduled and oil change and was given and appointment 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car More

by Leswebb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Plona, Diane Gebhard, Keith Mattingly , Connor Beverly, Lou Carvalho, Julie Mei, John Molloy, Chocolat Secor, Jake Weiss

August 10, 2021

Dealership Rating
Employee Rating

Service Manager provided the worst experience we have ever had. Car was returned and did not start. Rude and insulting. Gengras Volvo fixed everything pleasantly. More

by No-More-Secor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 16, 2021

Secor Volvo Cars responded

Sorry to learn of your experience.Please feel free to contact me at 860-442-3232 x103 with more information. Thank you Eric Weiss Parts and Service Director Secor Volvo Cars

August 09, 2021

Dealership Rating
Employee Rating

Please contact regarding the last warranty repair work done on our vehicle. The rear bumper is not installed to factory specs and is popped out on the passenger side. More

by JAYHYDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Aug 16, 2021

Secor Volvo Cars responded

Thank you for taking my call today we will be happy to check the bumper for you. Eric Weiss Parts and Service Director Secor Volvo Cars

August 09, 2021

Dealership Rating
Employee Rating

Eric Weiss has always been available when i had questions or needed service on my vehicle. He made sure the vehicle was fixed correctly and promptly. More

by Lorianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The parts guy. He is knowledgeable and helpful

August 08, 2021

Dealership Rating
Employee Rating

Took 2 1/2 hrs for oil change. should have gotten a loaner. After an hour I went to check on status. Was told 45 min. Still took 1 1/2 hrs. More

by rayelmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2021

Dealership Rating
Employee Rating

I called I told Eric Weiss my problem he said no problem and he solved my problem immediately 100% to my satisfaction. Yada yada yada yada to make up the 25 words OK here’s some more wordsYou know I want t More

by JERRY79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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