Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 20

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
410 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

50 yrs, 9 mos

4.9

410 Reviews

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410 Reviews of Eric Weiss

August 31, 2021

Dealership Rating
Employee Rating

Overall amazing automobile service experience at Secor Volvo. They seem to really care about the automobile and the automobile’s owner. Volvo is an amazing brand and Secor Volvo is an amazing dealership! More

by vocnine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters, Keith Mattingly , Julie Mei

August 29, 2021

Dealership Rating
Employee Rating

I was met be a service attendant pretty quickly and asked to fill out a covid health form, they discussed why I was there. I was told where the customer waiting area was and they took my car in. when I had c More

by clownfish1111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 26, 2021

Dealership Rating
Employee Rating

I have always been treated so wonderfully at this dealership. They are friendly, accommodating, caring, group of people. My car went recently, it had to be brought in on a flatbed as it would ha More

by dlittlefield59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 25, 2021

Dealership Rating
Employee Rating

Great service on my vehicle. Professional and helpful. Appreciate skilled staff keeping my Volvo 2001 xc70 with over 250k miles running well. Working with Viti is a pleasure. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

August 22, 2021

Dealership Rating
Employee Rating

I am thoroughly enjoying my Volvo XC40. Thanks to Secor Volvo and their Volvo team for making it such a pleasant experience. From sales to service I was very happy! More

by KIMCOSTA07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters , Julie Mei, Connor-Sales

August 20, 2021

Dealership Rating
Employee Rating

Secor service has been 2nd to none. Volvo Financial, however, leaves a LOT to be desired. For that reason I would have difficulty doing business with them again. More

by GGIRAMONTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

August 13, 2021

Dealership Rating
Employee Rating

I have been a customer for over 30 years., my cars have been used Saab’s and Volvo’s. I have always been treated with respect and wise car counsel. Excellent is my word More

by LINDA_HELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Aug 18, 2021

Secor Volvo Cars responded

Thank you, Linda! It is because of great customers like you that Secor has been able to continue to grow as we add great members to our teams to continue to do the best for our customers. Thank you so much for being a Secor Loyal Customer! ~The Secor Team

August 12, 2021

Dealership Rating
Employee Rating

Excellent service!My only complaint was the sales Excellent service! My only complaint was the sales people talking on speaker phones in their offices, doors open while I was waiting. It was distrac More

by STDEMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei, Sales manager

August 12, 2021

Dealership Rating
Employee Rating

I scheduled and oil change and was given and appointment 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car More

by Leswebb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Plona, Diane Gebhard, Keith Mattingly , Connor Beverly, Lou Carvalho, Julie Mei, John Molloy, Chocolat Secor, Jake Weiss

August 10, 2021

Dealership Rating
Employee Rating

Service Manager provided the worst experience we have ever had. Car was returned and did not start. Rude and insulting. Gengras Volvo fixed everything pleasantly. More

by No-More-Secor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 16, 2021

Secor Volvo Cars responded

Sorry to learn of your experience.Please feel free to contact me at 860-442-3232 x103 with more information. Thank you Eric Weiss Parts and Service Director Secor Volvo Cars

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