Eric Weiss
Eric Weiss at Secor Volvo Cars
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Eric Weiss | Page 9

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
344 Reviews

Dealership Experience

30 yrs, 1 mo

Industry Experience

48 yrs, 5 mos

4.9

344 Reviews

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344 Reviews of Eric Weiss

April 19, 2022

Dealership Rating
Employee Rating

Professional. Knowledgeable. Personal. We have dealt with several dealerships in our life. Secor is the best experience. Could be a little pricy, but it worth it b More

by DENISE.P
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

April 11, 2022

Dealership Rating
Employee Rating

Secor Volvo in New London are awesome. The staff are incredibly helpful and customer focused. We really appreciate all of their help More

by ALASTAIRHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

Apr 15, 2022

Secor Volvo Cars responded

Thank you for being a loyal Secor Volvo Cars Customer! We greatly appreciate you taking the time to share a little bit about your experience with us. Thank you, again! ~The Secor Volvo Team

April 04, 2022

Dealership Rating
Employee Rating

All staff are knowledgeable, courteous, and do what they promise. I have high regards for the excellent service provided by Secor on my Lotus. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei , Lotus Technician, Randy

March 31, 2022

Dealership Rating
Employee Rating

Prompt and good service . .car was clean an care was taken. Drop off was easy and convenient More

by Lhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

March 31, 2022

Dealership Rating
Employee Rating

I had a recall done on my Volvo. Everybody was very nice. Everybody seemed passionate about Volvo and what they did at the dealership. Service was quick and my car has no issues afte More

by BP3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

March 30, 2022

Dealership Rating
Employee Rating

Quick efficient service, best around this area, service man finished car ahead of schedule, no questions asked, very happy comfortable clean waiting area. More

by Fred
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

March 29, 2022

Dealership Rating
Employee Rating

Sales staff and service staff are Very courteous and knowledgeable. I would highly recommend Secor to anyone looking to purchase a new automobile. More

by Debemontana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

March 22, 2022

Dealership Rating
Employee Rating

Although it took 2 years to get the recall part, once there service was great. More

by TINACZIMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

March 03, 2022

Dealership Rating
Employee Rating

misdiagnosed,never looked at what the customer complained of,,threw parts at it $5.500.00 later,,and after it all,,never acknowledged their error…,it was by far the worst experience from a DEALER I’ve ever More

by dmacleod8158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brian

Mar 04, 2022

Secor Volvo Cars responded

We are sorry to learn of your dissatisfaction with the diagnoses on your 2010 XC70.Some issues do compound and mask others. All repairs performed were required to restore the vehicles performance issues. In addition we did work with you on the expense and provided alternate transportation. Please feel free to contact me if you wish to discuss any issues in more detail. Thank you Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x103

February 28, 2022

Dealership Rating
Employee Rating

Routine service on two Volvos - Great results - on time and within budget. It was very easy to get appointments two days in a row -saves driving back and forth. Very convenient. More

by Bill1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Keith Mattingly

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