Languages Spoken
Spanish
82 Reviews
Write a Review82 Reviews of Eric Zacatenco
September 06, 2021
All of the service people were very professional and helpful. The mechanic explained everything he was going to do throughly. The mechanics stayed overtime to finish my vehicle's repair for me, I was helpful. The mechanic explained everything he was going to do throughly. The mechanics stayed overtime to finish my vehicle's repair for me, I was very impressed by this !! More
Other Employees Tagged: Ernest Biondolino, Erik Matos, Lloyd Wilson, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Ken Tevald
September 04, 2021
Excellent services. Short wait times. Easy to get appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. appointments. Open on Sunday. Friendly staff. They keep you abreast of the status of your car. Large wait area for social distancing. More
Other Employees Tagged: Ed Seager, Ernest Biondolino, Erik Matos, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Kathy Bernstein, Ken Tevald
August 30, 2021
Service was friendly, thorough, and they were very clear on what the car did and didn't need. Everything came out great and I will definitely be returning in the future! on what the car did and didn't need. Everything came out great and I will definitely be returning in the future! More
Other Employees Tagged: Kathy Bernstein
August 25, 2021
Your best salesman may be the service manager I had dealings with. He redid a Joyce invoice so I could claim a discount, which I left the coupon in the car. And conversed on the merits of the new Civic dealings with. He redid a Joyce invoice so I could claim a discount, which I left the coupon in the car. And conversed on the merits of the new Civic for 2022 and the CR V. More
August 20, 2021
what a great service department and a great parts department. they got me in and out very fast. very friendly. very professional. i will always be here to service my honda accord. department. they got me in and out very fast. very friendly. very professional. i will always be here to service my honda accord. More
Other Employees Tagged: Ernest Biondolino, Erik Matos, Lloyd Wilson, Charles Mitchell, John Lavelle, Dwight Phillips , KELVIN ALFRED, Kathy Bernstein, Jennifer Scioscia
July 25, 2021
Over time your service has become better. I had a few issues in the past and they were resolved. I would like to suggest you offer a free car wash as most dealers include it. I realize you don't have a issues in the past and they were resolved. I would like to suggest you offer a free car wash as most dealers include it. I realize you don't have a system there but perhaps you could offer a coupon to a nearby car wash??? Nice "perk" More
July 07, 2021
Service is always friendly and professional. The car feel and run smoother after additional recomendation is done that was pointed out by the service advisor. and run smoother after additional recomendation is done that was pointed out by the service advisor. More
Other Employees Tagged: Ernest Biondolino , Kathy Bernstein, Jennifer Scioscia
June 16, 2021
Ryan Unick made my sales experience relaxed, friendly, professional, and overall very positive. I cannot thank him enough for his help with the swapping of my aftermarket suspension on my 2018 Honda Accor professional, and overall very positive. I cannot thank him enough for his help with the swapping of my aftermarket suspension on my 2018 Honda Accord trade-in to my brand new 2021 Honda Accord. All-star team at Joyce Sales and Service! More
Other Employees Tagged: Matt Stark, Efren Madrigal , Ryan Unick