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Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder | Page 2

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Erica Batchelder

May 28, 2026

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Employee Rating

Albrecht Subaru staff was friendly, listened to my concerns and helped me by providing a car on lan while my repairs were done. I appreciate the courteous service as that’s hard to find these days! More

by bencoem
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

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May 28, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our Subaru service team. We’re glad Erica and the team listened to your concerns and arranged a loaner while your Legacy was being repaired. Your recognition of our courteous service means a lot. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 16, 2026

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Employee Rating

The representatives are easy to work with and I don’t feel pressured. Service is fast and comprehensive. More

by coombsj36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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May 16, 2026

Albrecht Subaru of Wakefield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 12, 2026

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I trust the assessments of my vehicle and feel confident that the work will be done competently. More

by CWILLISPHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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May 12, 2026

Albrecht Subaru of Wakefield responded

Thank you for trusting our team with your Subaru Forester. We’re glad you feel confident in the assessments and workmanship provided. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 29, 2026

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Employee Rating

Everyone in the service department are friendly and helpful. I always wait for service and never have been kept long. Waiting area is clean and pleasant. More

by cnciccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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Apr 29, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to hear our service team was friendly and helped you quickly during your Subaru Forester appointment. We’re glad the waiting area felt clean and comfortable. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 24, 2026

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Employee Rating

Service was quick with friendly staff but parking was awful. Too many cars on the lot. I’ll avoid coming back if parking is this challenging. More

by sousalm
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Service Time
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Recommend Dealer
Yes
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Apr 26, 2026

Albrecht Subaru of Wakefield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Albrecht Subaru of Wakefield to be a positive one. Please don't hesitate to reach out if you need anything else. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 23, 2026

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Employee Rating

Tanner is very helpful and knowledgeable. The service department at Albrech Subaru is always ready to help get the car in tip top condition. More

by SWISOTSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Pitocchelli

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Apr 23, 2026

Albrecht Subaru of Wakefield responded

Thank you for the 5-star rating. We’re glad Tanner’s expertise and our service team helped keep your Subaru Forester in top condition. We look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 21, 2026

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Employee Rating

Tanner was helpful. I had oil change and tire rotation. It was done less than hour. More

by alptekinsokmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Pefine, Tanner Pitocchelli

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Apr 21, 2026

Albrecht Subaru of Wakefield responded

We’re glad Tanner could assist with your oil change and tire rotation in under an hour. Thank you for trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 20, 2026

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Employee Rating

My appointment was scheduled within a few days. I’m impressed with being serviced on time and in a timely manner. Plenty of comfortable sitting rooms while I wait. More

by cdonato4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear we could book your Subaru Forester service within days and complete it promptly. We’re glad you enjoyed the comfortable seating while you waited. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 18, 2026

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Employee Rating

The service was great. The sales person was really nice. I enjoyed the experience. I would go back there again and buy another car. I do think that this survey needing to w More

by JOELLAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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Apr 18, 2026

Albrecht Subaru of Wakefield responded

Our team is delighted to hear you found both the service on your Subaru Outback and the sales experience welcoming and hassle-free. We understand the survey felt tedious and appreciate you pointing that out. We look forward to assisting you again whenever you’re ready to choose your next vehicle. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 17, 2026

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Employee Rating

Fast service : friendly , explained things to watch out for too. I’ve scheduled the next visit More

by faliyeva2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

Report | Print
Apr 17, 2026

Albrecht Subaru of Wakefield responded

Thank you for the excellent rating. We’re glad our team could provide prompt, friendly service and walk you through important maintenance points. We look forward to caring for your Subaru Crosstrek at your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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