Erica Batchelder | Page 2

Albrecht Subaru of Wakefield responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Albrecht Subaru of Wakefield! Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Your note about how smoothly you could schedule your appointment and how Michael kept you informed throughout the service shows our focus on convenience and clear communication. Hearing that you always choose our service department for your Subaru Forester means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Knowing that Michael’s clear communication made you feel comfortable means a lot to our service team. We’re pleased we could assist you and keep you informed during each Subaru Forester service. Thank you for trusting us these past two years; we look forward to caring for your Forester again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Your feedback about our clear communication during the service on your Subaru Impreza and willingness to provide a different vehicle highlights our service department’s dedication to your satisfaction. Knowing our helpful and knowledgeable approach met your needs is rewarding to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

We're sorry you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Your mention of our clean, comfortable waiting area and timely updates reflects what our service department aims for. Knowing the intake process felt quick and the service on your Subaru Crosstrek met your expectations means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Hearing that Michael and our service team communicated transparently and kept you informed means a great deal to our department. We’re also pleased we could provide a loaner vehicle while your Forester was in service. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Your praise of our courteous approach and expert guidance is truly encouraging. Hearing that everything was clearly explained and completed on time means a lot to our service department. Thank you for choosing our dealership for service on your Subaru Forester. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

Your mention of our service department’s helpfulness and consistent care for your Outback is truly appreciated. Your kind words and five-star rating mean a lot to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

Albrecht Subaru of Wakefield responded

We’re happy to hear your Subaru Forester issue was handled effectively. It’s great that our service staff and Subaru reached a resolution that left you satisfied. Thanks for sharing your experience. Get Respect at Albrecht Paul Barton General Manager 781-246-3331