Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder | Page 2

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Erica Batchelder

September 15, 2026

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Employee Rating

Friendly and helpful service. I called when confused about the website and they talked me through everything. More

by KATRINAKMA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Albrecht Subaru of Wakefield responded

Our service team is pleased we could guide you through our website when you had questions. Knowing our guidance helped you navigate the site easily means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

September 07, 2026

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I wouldn’t take my car anywhere else to be serviced. These guys do such a great job. I travel long distances in my Subaru Outback, and I always get her serviced before I leave. I feel safe on the road. More

by sherry.maspons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2026

Albrecht Subaru of Wakefield responded

We're glad you trust our service team with your Subaru Outback before every long trip. Hearing that you feel safe on the road afterward means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

September 06, 2026

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The dealership's attention to detail caught something early which could have become an issue in the future. Great work! More

by JIM.O.ARAM
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2026

Albrecht Subaru of Wakefield responded

Knowing our attention to detail caught that issue early during service on your Subaru Impreza is rewarding. Your kind words and five-star rating mean a lot to our service team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

September 04, 2026

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Very informative service! Went in with just a few concerning sounds and they fixed it right up! More

by GRACE.PELELLA
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Recommend Dealer
Yes

Other Employees Tagged: Chris Kopacz

Sep 05, 2026

Albrecht Subaru of Wakefield responded

Knowing that our explanations clarified the problem and our swift resolution of those sounds met your needs is rewarding for our service team. Your Subaru Forester is ready to hit the road, and we're here if any questions come up. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

September 04, 2026

Dealership Rating
Employee Rating

Joe was very efficient and great to work with. He made my visit there a pleasure. More

by LINDAKENNEDY1617
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis

Sep 09, 2026

Albrecht Subaru of Wakefield responded

Thank you for choosing Albrecht Subaru of Wakefield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Get Respect at Albrecht Paul Barton General Manager 781-246-3331

September 01, 2026

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Employee Rating

The knew what the problem was right away, they had to keep it over the weekend but they got the job done. More

by L D
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Albrecht Subaru of Wakefield responded

Knowing that you found the diagnosis quick and that your Subaru Crosstrek was back on schedule after the weekend is rewarding. Your five-star rating means a lot to our service department. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 31, 2026

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Employee Rating

My car issue was found in the am and I was able to drop off and get a loaner in the afternoon. Issue was diagnosed while I was still driving home and was able to drop off loaner and pick up my car when it More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Albrecht Subaru of Wakefield responded

Prompt, convenient service is at the heart of how our service department operates. Hearing that you could drop off your Subaru Forester in the morning, receive a loaner that afternoon, and pick it up repaired before you anticipated means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 31, 2026

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Employee Rating

Whenever I call service to set up a service appointment, I get a voicemail and I never get a call back. I usually have to reach out to Erica. I always request Marlon as he is an exceptional mechanic and More

by Patrick Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

Sep 09, 2026

Albrecht Subaru of Wakefield responded

Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 30, 2026

Dealership Rating
Employee Rating

Polite and professional as always. Kept me up to date on status and any possible issues. Keep up the good work. Always a pleasant experience at this dealership. Unrelated....this rati More

by dslater0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Albrecht Subaru of Wakefield responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Albrecht Subaru of Wakefield! Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 29, 2026

Dealership Rating
Employee Rating

Everyone was pleasant and professional. Michael Rammah checked me in, kept me updated on the status of my car and checked me out. It's easy to make an appointment, here are excellent servic More

by iremalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

Aug 29, 2026

Albrecht Subaru of Wakefield responded

Your note about how smoothly you could schedule your appointment and how Michael kept you informed throughout the service shows our focus on convenience and clear communication. Hearing that you always choose our service department for your Subaru Forester means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

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