Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder | Page 3

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Erica Batchelder

April 11, 2026

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Employee Rating

Great service, timely responses. Explained the services needed thoroughly. Was able to complete services in the time window that worked for me. More

by CHRISODON
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our team. We’re glad our timely responses and clear explanations of the needed services made everything smooth, and that we could complete work within the time window you preferred. We appreciate you trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 01, 2026

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Michael was courteous, informative, efficient and very helpful. The service department always got the job done on time with no problems. More

by RICKZAG11
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

Apr 01, 2026

Albrecht Subaru of Wakefield responded

We appreciate you mentioning Michael and our service department’s efficiency with your Subaru. We’re pleased the team completed the work on schedule without issues and look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 23, 2026

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Fabulous service. Excellent staff; always courteous and helpful. Curtis and Michael definitely went the extra the extra mile to make my Albrecht Subaru car maintenanc More

by JJYANCOVITZ
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Pitocchelli, Michael Rammah , Curtis Bolduc - ten stars

Mar 24, 2026

Albrecht Subaru of Wakefield responded

Thank you for recognizing our service team. We’re thrilled that Michael was courteous, helpful and went the extra mile during your maintenance visit. We look forward to welcoming you back. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 03, 2026

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Service department gets you in fast and explains in detail if anything needs to be done in addition to what you brought the car in such as a LOF. More

by PALMERINOMICHAEL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis

Mar 03, 2026

Albrecht Subaru of Wakefield responded

Thanks for sharing how quickly our service team scheduled your appointment and walked you through any additional recommendations. It’s great to know the detailed explanations helped with your Subaru. We look forward to assisting you again on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 26, 2026

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Employee Rating

Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Patti, Nicole Pefine

Feb 26, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our service on your Outback. We’re thrilled to know our polite and efficient team has made each visit a positive one. David, Nicole, and Erica join the rest of our crew in sending their thanks and looking forward to your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 24, 2026

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I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team delivers the friendly, welcoming service you expect and only recommends work when it’s truly needed. We look forward to keeping your Subaru running smoothly on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 23, 2026

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I bought my car from Subaru of Wakefield/Al Mazin in November 2025 and have had a fantastic car buying and service experience. I came in recently will a small issue that wasn’t noted/present during the More

by Hkeeffe0619
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Mazin, Alex Robbins

Feb 24, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing how Al, Alex and Erica quickly resolved that unexpected issue on your Subaru at no cost. We’re delighted to have your vehicle back on the road and pleased that the buying and service process met your expectations. We look forward to supporting all your future Subaru needs. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 10, 2026

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Employee Rating

Excellent service, took care of me very fast ,thanks , more than I expected from them More

by jmel1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Albrecht Subaru of Wakefield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 04, 2026

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Employee Rating

Erica was very helpful and informative! ! She explained each aspect of the service along with charges. Great job! Thx. More

by WILL.DRACHLER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 23, 2026

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Erica the service manager went above and beyond to ensure my experience was the best it could be, really appreciate her follow up and attention to customer satisfaction. More

by BILLBOCHNAK
Recommend Dealer
Yes
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