Erica Pollino Burciu

I interacted with Erica as sales assistant and she was perfect and I left lexus dealership happy and satisfied. The tech lady was very nice too. I give Erica 5 out of 5 for a top notch service. Thank you perfect and I left lexus dealership happy and satisfied. The tech lady was very nice too. I give Erica 5 out of 5 for a top notch service. Thank you More

by tavana Verified Customer Verified Customer

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Erika was very responsive via phone and text. I placed deposit and she kept me informed on the delivery of my car to the dealership. Car arrived earlier than anticipated which was awesome. Deliv I placed deposit and she kept me informed on the delivery of my car to the dealership. Car arrived earlier than anticipated which was awesome. Delivery and instructions on all the great features was wonderful! More

by txsusan50 Verified Customer Verified Customer

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Very friendly staff and easy to work with. No high pressure sales and very professional. No high pressure sales and very professional. More

by aeschbas78 Verified Customer Verified Customer

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The dealership itself is so classy. All of the associates that I dealt with were friendly and professional. Michael and Erica in sales and Caleb in finance worked together to make my ve All of the associates that I dealt with were friendly and professional. Michael and Erica in sales and Caleb in finance worked together to make my vehicle purchase seamless and fast. No high pressure just a pleasant buying experience. The team work there is fantastic. More

by AimeeY Verified Customer Verified Customer

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Everyone was extremely nice and informative. I could not be happier with the whole day and experience I could not be happier with the whole day and experience More

by emcon00 Verified Customer Verified Customer

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Repeat customer here! Excellent service and sales department. Purchased first vehicle RX350 in 2021 with sales Rep Erica P. I came back Dec 2026 and Erica helped me agai Excellent service and sales department. Purchased first vehicle RX350 in 2021 with sales Rep Erica P. I came back Dec 2026 and Erica helped me again. So happy she was still in Sales. I purchased 2026 NX350. We were there and completed transaction in 3 hours including test drives. Love the service department and TJ who helped service my vehicle for last 5 years and will continue helping me with my new vehicle. More

by BROWNBEENE Verified Customer Verified Customer

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We made an appointment with Erica Pollino to test drive a new NX350 for my wife and me. Erica was thorough and patient with both of us throughout the process and was very knowledgeable about the vehicle. S new NX350 for my wife and me. Erica was thorough and patient with both of us throughout the process and was very knowledgeable about the vehicle. Since we were in our initial search Erica was very helpful with our questions and understood that we would not be making a decision that day. We made the decision to buy the NX350 a couple of days later and we worked with Erica's teammate Michael Featherstone to finalize a deal. We negotiated a fair price and finalized the deal quickly and easily. The car had the windows tinted and prepped in about 1 1/2 hours and I was on the road. The whole process was quick and easy and everyone was pleasant and professional. More

by dcat1907 Verified Customer Verified Customer

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This is my 3rd vehicle purchased. I met Erica years ago and the professional way she has handled all 3 transactions is a true delight. I would not use anyone else to help me. She has I met Erica years ago and the professional way she has handled all 3 transactions is a true delight. I would not use anyone else to help me. She has always looked out for my interest. Northside Lexus is a true delight to have a no hassle way of selling you a vehicle. I know there vehicles are pricey but they are worth it. I have been in Automotive repair for 53 years. My customers ask what type of vehicle should they purchase. My answer is always a Toyota product. But if they can afford to purchase a Lexus, they will truly be impressed with Northside Lexus and Erica. G Flores More

by gflores1956 Verified Customer Verified Customer

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The experience was seamless and amazing 10 out of 10 definitely recommend. I will definitely be back in the future for another purchase. definitely recommend. I will definitely be back in the future for another purchase. More

by annie.williams1102 Verified Customer Verified Customer

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Absolutely awesome job by Erica and Northside Lexus. She was quick to respond, never pushy, professional, kind, and thorough. Our whole experience was excellent, they have made lifetime customers out She was quick to respond, never pushy, professional, kind, and thorough. Our whole experience was excellent, they have made lifetime customers out of us. Really appreciate the meticulous job Erica did getting us a great deal on our new TX. More

by matthewbaldys Verified Customer Verified Customer

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