Dealership Experience
1 yr, 9 mos
210 Reviews
Write a Review210 Reviews of Erica Wells
May 01, 2025
Prompt and courteous service when greeted. My Service Adviser, Erica, went over my service requests and was very thorough. Service took no time at all. Watched the inspection video sent to My Service Adviser, Erica, went over my service requests and was very thorough. Service took no time at all. Watched the inspection video sent to me by the technician with an update on the status of my vehicle. They also went above and beyond to fix a warranty issue. I appreciate their thoroughness in checking all systems. It was an excellent experience. Thanks. More
April 28, 2025
Mini of St. Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
April 28, 2025
From start to finish, my experience with service was friendly, patient, attention to detail, clean, timely, and I was well informed throughout the process. Impressive! friendly, patient, attention to detail, clean, timely, and I was well informed throughout the process. Impressive! More
Other Employees Tagged: Carrie Brown, Bill Harada, Scott Thompson , Eric
April 25, 2025
Work was done efficiently, right on time. The waiting space was comfortable. The work was complete at a fair price. The waiting space was comfortable. The work was complete at a fair price. More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
April 24, 2025
This dealership does an excellent job with service! They provide great videos of the car and keep me updated on progress. They were thorough and made sure all of my concerns were addressed. They provide great videos of the car and keep me updated on progress. They were thorough and made sure all of my concerns were addressed. More
April 19, 2025
Love the professional outstanding service I received at Mini of St Louis. I have trusted them with my Mini's since 2003! Completely satisfied!!! Mini of St Louis. I have trusted them with my Mini's since 2003! Completely satisfied!!! More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
April 18, 2025
The best place to buy a Mini! No pressure from anyone! Go see Sam Hall, he's the best! The service department is amazing! Their attention to detail is awesome. They will ensure yo No pressure from anyone! Go see Sam Hall, he's the best! The service department is amazing! Their attention to detail is awesome. They will ensure your Mini is in the best shape it can be. MINI on!! More
Other Employees Tagged: Sam Hall, Bill Harada, Steve Pfeiffer , Deanna Gossman

