Dealership Experience
1 yr, 10 mos
218 Reviews
Write a Review218 Reviews of Erica Wells
May 24, 2025
Very friendly and helpful. Explained everything and how long it would take. Gave us a loaner car and told us to enjoy ourselves and even gave us lunch spot recommendations. Explained everything and how long it would take. Gave us a loaner car and told us to enjoy ourselves and even gave us lunch spot recommendations. More
May 23, 2025
Fantastic customer service, willing to go above and beyond for their customer. Service is fast and quality would trust them with any one of my cars. beyond for their customer. Service is fast and quality would trust them with any one of my cars. More
Other Employees Tagged: Carrie Brown, Dustin Summers, Sam Hall, Bill Harada, Scott Thompson, Steve Pfeiffer , Joe Emerson, Deanna Gossman, Matt Viero
May 20, 2025
Thank you for taking my car as a drop in yesterday. I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
May 13, 2025
Everyone is kind, knows me and my Mini. Prompt, efficient and kind always gets my vote Prompt, efficient and kind always gets my vote More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
May 12, 2025
The dealership was thorough and professional, and easy to do business with. I would highly recommend them. do business with. I would highly recommend them. More
Other Employees Tagged: Steve Pfeiffer
May 06, 2025
The facility itself was very clean and arranged very conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would high conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would highly recommend the dealership for any of your mini needs! More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
May 01, 2025
Prompt and courteous service when greeted. My Service Adviser, Erica, went over my service requests and was very thorough. Service took no time at all. Watched the inspection video sent to My Service Adviser, Erica, went over my service requests and was very thorough. Service took no time at all. Watched the inspection video sent to me by the technician with an update on the status of my vehicle. They also went above and beyond to fix a warranty issue. I appreciate their thoroughness in checking all systems. It was an excellent experience. Thanks. More

