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Erica Wells
Erica Wells at MINI of St Louis

Erica Wells | Page 3

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
218 Reviews

Dealership Experience

1 yr, 10 mos

4.9

218 Reviews

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218 Reviews of Erica Wells

July 22, 2026

Dealership Rating
Employee Rating

Stl mini has the correct parts for the mini and know how to use them! More

by rebeccajeffers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown

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Jul 22, 2026

MINI of St Louis responded

Rebecca, thank you for your kind feedback! We’re grateful for your trust and are glad to hear you feel cared for by our team. We truly appreciate the opportunity to take care of you. We look forward to seeing you again!

July 11, 2026

Dealership Rating
Employee Rating

They have taken good care of my Mini's since 2019! I like the coffee machine. More

by Dan'l
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Print
Jul 13, 2026

MINI of St Louis responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed the services. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations. We hope to have the opportunity to serve you again in the future

July 09, 2026

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Employee Rating

I always enjoy seeing the crew in service. We always have a great time. They are always professional. More

by Herm818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer

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Jul 13, 2026

MINI of St Louis responded

On behalf of MINI of xx. Louis, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed the crew in our service department. We look forward to working with you in the future.

June 19, 2026

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The workers are kind and very thorough with their explanations of what work they are doing on your vehicle. More

by jeshilton311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer , Spencer Holt

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Jun 19, 2026

MINI of St Louis responded

Thank you for the review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Mini! We look forward to working with you again!

June 18, 2026

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Employee Rating

You were all helpful and courteous and very polite and timely. Thank you very much, I felt very welcomed and appreciated More

by Paul Horter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Jun 18, 2026

MINI of St Louis responded

Paul, thanks for the 5 - star review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us here at Mini. Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad we helped to make your experience such a positive one.

June 16, 2026

Dealership Rating
Employee Rating

Very professional in every aspect of buying a car, getting it serviced and follow up to verify you are 100% satisfied with your experience. More

by robs2014stingray
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall, Steve Pfeiffer

Print
Jun 17, 2026

MINI of St Louis responded

Thank you for sharing your experience with us! We're excited that your purchase with Mini was a success and we hope you're enjoying your new vehicle. Your feedback means a lot, and we're grateful you chose us, and we made you feel valued. Welcome to the Mini family!

June 15, 2026

Dealership Rating
Employee Rating

The dealership has always been open, understanding, respectful, informative and solution minded to customer inquiries and feedback. It’s nice to hear upfront what they can and cannot support from servi More

by pittiebrew3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

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Jun 15, 2026

MINI of St Louis responded

Thanks for the review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. Please come back and visit again in the future!

June 12, 2026

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Employee Rating

Overall nice experience. There was some snooty glaring going on. Expected behavior because I don’t look like the typical customers More

by Owensleslie.147
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2026

MINI of St Louis responded

Thank you for taking time to leave a review and for the generous rating! We truly appreciate your feedback, and we're sorry to hear that there were aspects here at MIni that you didn't agree with. We take all concerns seriously, and love to address the issues. Please feel free to contact Scott Thompson directly at 314-644-6464, so we can make things right.

June 11, 2026

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Employee Rating

I am very satisfied with the service I receive at Mini of xx.Louis. They are friendly, fast and professional. Waiting room is clean and comfortable and the staff is very courteous. More

by atuprz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2026

MINI of St Louis responded

Thanks for the review! We appreciate you taking the time to let us know about your experience here at MIni. We look forward to working with you again!

June 04, 2026

Dealership Rating
Employee Rating

This was my first time visiting a Mini Dealer, as I bought mine used from another dealer. Everyone was super friendly and helpful. Service was done in a timely manner. And the repairs were not as expen More

by Adam Quade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer

Print
Jun 04, 2026

MINI of St Louis responded

Hey Adam, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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