Erich Phillips | Page 2

Best Dealer in KC If you need a new or used car the place to buy is Metro Ford. We are long time customers for a reason, best service and great customer care all made p If you need a new or used car the place to buy is Metro Ford. We are long time customers for a reason, best service and great customer care all made possible by our Sales Person Eric.Thanks for making buying a car a very enjoyable experience More

Report | Print

New truck Purchase Erich Phillips was a great guy to work with on the purchase of my new Ford F-150. He came highly recommended from other family members that purchased Erich Phillips was a great guy to work with on the purchase of my new Ford F-150. He came highly recommended from other family members that purchased vehicles and he did not disappoint. He kept it quick and easy. Thanks again I will defiantly go back in the future. More

Report | Print

Enjoyable Experience Purchasing first new car Excellent experience from initial setting price of car to driving my new car off the lot! I was treating with respect by each staff team. They were Excellent experience from initial setting price of car to driving my new car off the lot! I was treating with respect by each staff team. They were responsive, eager to please and knowledgeable. I had fun and lots of laughs with the outstanding staff. I’m a Ford Lady now! I’m sorry I don’t remember everyone’s name! I was on Cloud 9 throughout the process with awesome helpful staff. More

Report | Print

No pressure, helpful staff, easy transaction When I entered the dealership, I was helped right away. The sales people were friendly, knowledgable and did not pressure me in any way to commit to a When I entered the dealership, I was helped right away. The sales people were friendly, knowledgable and did not pressure me in any way to commit to anything "right now" because the deal won't be valid the next day. The car I wanted was not on their lot, but they jumped through multiple hoops to locate several cars that would meet my very specific requirements. Once I decided on one, they had the car brought in promptly. When I came to pick it up, it looked beautiful!. I was shown what all the features were and how to use them. They had a partnership with my bank Community America, which made the finance part a breeze. There were several people who kept in contact with me via text and phone call during the entire search, locate, transport and pick-up process. Anytime I reached out, even after hours, I received a quick response. I can't imagine how this transaction could have gone any better. I plan to return to this dealership again. More

Report | Print

Used car purchase Erich was great. He treated me with empathy and kindness and it didn’t matter that I was buying an older vehicle . He went it of his way to ensure I w Erich was great. He treated me with empathy and kindness and it didn’t matter that I was buying an older vehicle . He went it of his way to ensure I was pleased with my purchase . More

Report | Print

Absolutely a pleasure This is the 6th car I have purchased from Erich and he is an awesome sales representative for Ford. I trust him, he works with you with no pressure a This is the 6th car I have purchased from Erich and he is an awesome sales representative for Ford. I trust him, he works with you with no pressure and he goes out of his way to make it a pleasant experience. More

Report | Print

We love Metro! We just bought our third car from Erich. He is extremely helpful, always upbeat and friendly. He is available and follows though on anything we need a We just bought our third car from Erich. He is extremely helpful, always upbeat and friendly. He is available and follows though on anything we need and checks in to make sure everything is ok. Paul Y is great with financing options and Paul P in parts is very knowledgeable and helpful More

Report | Print

Very good service I was greeted as soon as I pulled in the parking lot, I came in to just look at a car and get an estimate and ended up getting the car I wanted that d I was greeted as soon as I pulled in the parking lot, I came in to just look at a car and get an estimate and ended up getting the car I wanted that day, all of the salesman were very nice helpful and patient with me, it was the first time buying a car on my own and I was nervous about doing it but they all put me at ease and made it a very comfortable experience for me. I am very pleased with my new car! More

Report | Print

Amazing Service! All of the guys at Metro go above and beyond! Erich helped me find and purchase my first car on my own. He worked with me and made sure that I was 100 All of the guys at Metro go above and beyond! Erich helped me find and purchase my first car on my own. He worked with me and made sure that I was 100% before sending me to the financing department. Paul was was wonderful in making sure that I had a managable payment plan. I can’t express the amount gratitude and thankfulness for All if the guys and gals that work at Metro!! THANK YOU!!! More

Report | Print

Isaiah Lind excellent salesman! Went to look at a new Ford Ranger and needed up getting a better deal thanks to my salesman Isaiah Lind. He showed me both the new ford ranger then a Went to look at a new Ford Ranger and needed up getting a better deal thanks to my salesman Isaiah Lind. He showed me both the new ford ranger then a full-size F150. Found out the better deal was with the full size pick up and I am very happy Isaiah did take the time to help me decide. Very pleased with my new truck and the management at metro ford! More

Report | Print