Erick Martinez
Erick Martinez at Toyota of Santa Fe

Erick Martinez

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

3.8
57 Reviews

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

3.8

57 Reviews

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Dealership Experience

14 yrs, 3 mos

57 Reviews of Erick Martinez

July 21, 2026

Dealership Rating
Employee Rating

Work seems good. The customer service rep when I came in seemed clueless and indifferent to his work. I told him I'd be taking I the shuttle and he seemed indifferent More

by Kern
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Garcia

April 21, 2026

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Big job but all went well. Ready on time. No problems. Highly recommend. Thank you More

by tony
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Recommend Dealer
Yes
Apr 26, 2026

Toyota of Santa Fe responded

Thank you for your fantastic review! We greatly appreciate your recommendation and look forward to working with you again in the future. Thank you for choosing our business.

December 27, 2025

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Employee Rating

Professional, great customer service, quick and efficient. Easy to use online appointment scheduling Thank you! More

by Denise
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Recommend Dealer
Yes
Dec 30, 2025

Toyota of Santa Fe responded

Thank you for your kind words! We strive to provide excellent customer service and make the booking process as easy as possible. We're happy to hear that you had a positive experience with us!

September 18, 2025

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Since 2002 I have dealt with Toyota of Santa Fe. Always been happy with their service. Today was excellent! More

by Diana Valdez
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Recommend Dealer
Yes
Sep 18, 2025

Toyota of Santa Fe responded

Thank you for your loyalty and kind words! We are thrilled to hear that our service has consistently met your expectations. Our team at Toyota of Santa Fe is committed to providing excellent service to all of our customers. We are glad we could make your day even better!

September 10, 2025

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The service desk personnel are outright RUDE. When I escalated to service Manager he was good, but the young man at the service desk was so rude he should be fired. More

by Overit
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Recommend Dealer
No

Other Employees Tagged: Carl Martinez

Sep 16, 2025

Toyota of Santa Fe responded

We appreciate your feedback and hope we resolved the issue. Thanks for bringing this matter to our attention, we will use this to grow in the future.

March 28, 2025

Dealership Rating
Employee Rating

Efficiency, respectful, knowledgeable, organized, friendly. On time, reasonable waiting time. Easy access to service location, More

by Rob
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez

Apr 02, 2025

Toyota of Santa Fe responded

Rob, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Santa Fe

August 10, 2023

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The service is great, the people are the best, the experience is always quite lovely. More

by walkswithbalance
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez, Ernie Griego , Joe Anchondo, Maria Trevizo Espinosa

June 22, 2023

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Employee Rating

Initial check up on our new van was on time, prompt & courteous. Reception was well-done & professional. More

by greco.c
Service Price Transparency
Recommend Dealer
Yes

June 14, 2023

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Employee Rating

great service. fast too. excellent communication with me when they found a tire needing replacement More

by spirals3333
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Recommend Dealer
Yes

February 15, 2023

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Employee Rating

I was very satisfied with the service at Toyota of Santa Fe. The staff were very professional and the service was quick. More

by eigenwords
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Recommend Dealer
Yes
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