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Erick Martinez
Erick Martinez at Toyota of Santa Fe

Erick Martinez

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

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rated
54 Reviews

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

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54 Reviews

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Dealership Experience

13 yrs, 6 mos

54 Reviews of Erick Martinez

September 18, 2025

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Employee Rating

Since 2002 I have dealt with Toyota of Santa Fe. Always been happy with their service. Today was excellent! More

by Diana Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Martinez, Daniel Guerrero, Jennifer Martinez, Ernie Griego, Adrian Medina , Frank ?

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Sep 18, 2025

Toyota of Santa Fe responded

Thank you for your loyalty and kind words! We are thrilled to hear that our service has consistently met your expectations. Our team at Toyota of Santa Fe is committed to providing excellent service to all of our customers. We are glad we could make your day even better!

September 10, 2025

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Employee Rating

The service desk personnel are outright RUDE. When I escalated to service Manager he was good, but the young man at the service desk was so rude he should be fired. More

by Overit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carl Martinez

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Sep 16, 2025

Toyota of Santa Fe responded

We appreciate your feedback and hope we resolved the issue. Thanks for bringing this matter to our attention, we will use this to grow in the future.

March 28, 2025

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Employee Rating

Efficiency, respectful, knowledgeable, organized, friendly. On time, reasonable waiting time. Easy access to service location, More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez

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Apr 02, 2025

Toyota of Santa Fe responded

Rob, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Santa Fe

August 10, 2023

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Employee Rating

The service is great, the people are the best, the experience is always quite lovely. More

by walkswithbalance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez, Ernie Griego , Joe Anchondo, Maria Trevizo Espinosa

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June 22, 2023

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Employee Rating

Initial check up on our new van was on time, prompt & courteous. Reception was well-done & professional. More

by greco.c
Service Price Transparency
Recommend Dealer
Yes
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June 14, 2023

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Employee Rating

great service. fast too. excellent communication with me when they found a tire needing replacement More

by spirals3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez, Adrian Medina

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February 15, 2023

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Employee Rating

I was very satisfied with the service at Toyota of Santa Fe. The staff were very professional and the service was quick. More

by eigenwords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 22, 2023

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Employee Rating

I'm giving a 5 star to the Service Department only! They are the reason why I haven't traded in this vehicle and gone back to Ford. I don't see Vicente's name on the list, but he was extremely welc More

by vsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez , Irlanda Marquez, Vicente

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January 19, 2023

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Employee Rating

I always feel like family when I bring my car here. TSF is a truly wonderful dealership More

by amber
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adrian Medina

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January 19, 2023

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Employee Rating

Service was prompt and the staff was very professional. Having delicious coffee offered was a plus! Easy parking at the location. More

by Mouse
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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