Erick Santiago
Erick Santiago at J H Barkau & Sons Cedarville
Refer Me

Erick Santiago | Page 2

Finanace Manager

J H Barkau & Sons Cedarville

200 North Stephenson Street
Cedarville, IL 61013

Contact Me
4.9
42 Reviews

Dealership Experience

7 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.9

42 Reviews

Write a Review

42 Reviews of Erick Santiago

July 13, 2021

Dealership Rating
Employee Rating

The dealership and workers were very honest and patient, it was an amazing first time buyer experience! 100% would refer this place to a friend. More

by yinsocks12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nils Sandstrom, Tim Border, Zach Tobler , John Bottoms, Javier Castro, JUAN GARDUNO

July 01, 2021

Dealership Rating
Employee Rating

Hands down, Tim Border’s service was an experience we will always remember! He is like no other. He is personable. He relates. Tim listened to what we needed to get done and he delivered on making it hap More

by royalhouse1416
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 17, 2021

Dealership Rating
Employee Rating

We were told one thing and didn't turn out to be. Just got more expenses! Still having issues and will have to take somewhere else now. Was going to go back for next vehicle but not anymore! More

by Tarheelpride23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tim Border

Mar 25, 2021

J H Barkau & Sons Cedarville responded

We appreciate your review and feedback. We are sorry your experience did not meet your expectations. We make it a point to be known for excellent customer service and it is helpful to know how our customers experience each visit, as we take into consideration every piece of feedback we come across to help make us better. Thank you for coming to see us, all the best to you.

April 02, 2021

Dealership Rating
Employee Rating

Thank you for your help getting my new car it was my first time buying a newer vehicle and it was a great first experience. Also mostly thank you Tim for the surprise behind the gas cap! Loved it! More

by kann8947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Border

Apr 16, 2021

J H Barkau & Sons Cedarville responded

Thank you so much for this awesome review! Tim and the Team are delighted to see that you had a 5-star new car buying experience! Thank you for choosing JH Barkau & Sons. We look forward to serving you for many years to come.

March 25, 2021

Dealership Rating
Employee Rating

Well where do I start .... Absolutely fantastic service treated me like I was buying a 40k car when in reality it was a 8k CLEAN,GREAT PRICE AND CANT SAY ENOUGH ABT CUSTOMER SERVICE. Then their willingness More

by jlcohare1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2021

J H Barkau & Sons Cedarville responded

On behalf of Tim, Erick and all of us at JH Barkau & Sons, I would like to thank you for sharing this great review about our dealership! Reviews like these like these are why we are so often called one of the "Best in the Region". We are thrilled you enjoyed your sales experience and hope to see you again soon! Cheers!

March 06, 2021

Dealership Rating
Employee Rating

The vehicle we were looking at purchasing was high on several peoples interest list and the dealership worked quickly to get us financing and enter the vehicle to have it in our ownership thank you More

by Cariw1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Piefer

Mar 08, 2021

J H Barkau & Sons Cedarville responded

Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us and we appreciate you sharing your experience. Thank you for choosing JH Barkau & Sons. We look forward to serving you for many years to come!

February 22, 2021

Dealership Rating
Employee Rating

Called this morning about a car and then drove to look at it, it was all warmed up and snow off. Test drove and loved it, then started the process of getting financing. We had no real credit line but these m More

by Klhonlyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Border, Chad Piefer

Feb 26, 2021

J H Barkau & Sons Cedarville responded

Thank you for taking the time to share your experience and leave such an awesome detailed review of our business! We here at JH Barkau & Sons always aim to deliver stress-free, customer first-focused experiences and we are delighted to hear Tim, Erick and Chad knocked it out of the park for you. We look forward to working with you in the future! Cheers!

October 01, 2020

Dealership Rating
Employee Rating

We had the absolute best customer service! I drove by the lot, saw a car I loved. I emailed Barkaus and they responded immediately. The car i loved wasn't ready for sale yet but they made sure it was r More

by Kjoy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 28, 2019

Dealership Rating
Employee Rating

Many vehicles to choose from. Great experience . They had what we were looking for. Erick was very knowledgeable of the vehicle we choose. He was a great listener and answered a More

by beloithappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Piefer , Adam

February 16, 2019

Dealership Rating
Employee Rating

Great experience Me and my wife just purchased a 2012 traverse from Erick he was great really listen to what we needed and did everything he could do to make sure he g More

by Joe michels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Piefer

Mar 25, 2019

J H Barkau & Sons Cedarville responded

Thank you for the great review!

2
...

Dealership Inventory (297 Vehicles)

used 2009 Buick Lucerne car
2009 Buick Lucerne
used
White Opal exterior
Automatic
Front-wheel Drive
used 2017 Chevrolet Silverado 1500 car, priced at $18,952
2017 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2019 Chevrolet Malibu car, priced at $23,952
2019 Chevrolet Malibu
used
Mosaic Black Metallic exterior
CVT
Front-wheel Drive
used 2016 Ford Focus car, priced at $13,452
2016 Ford Focus
used
Tectonic exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Silverado 1500 car, priced at $43,952
2019 Chevrolet Silverado 1500
used
Satin Steel Metallic exterior
Automatic
Four-wheel Drive
used 2020 Subaru Outback car, priced at $28,952
2020 Subaru Outback
used
Crimson Red Pearl exterior
CVT
All-wheel Drive